Call Details
Bolna ID:
ab588182-d390-4fab-a30e-294dcb4131f1
Phone: +919344838442
From: +918035316264
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹0.06
Timestamps
Started:
2025-10-28 18:48:49
Ended:
Not set
Last Processed:
Not set
Last Retry At:
Not set
Next Retry Scheduled:
2025-10-29 09:00:00
Next Call Scheduled:
2025-10-29 09:00:00
Call Timeline 12
Call History (Raw Callbacks) 7
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, updated_at=2025-10-28T13:19:15.342579, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 13:19:15, id=ab588182-d390-4fab-a30e-294dcb4131f1, campaign_id=null, summary=User: Yes, this is J.
Agent: Hi J, how can I assist you today?
User: I have a question about my recent order.
Agent: Sure, what would you like to know?
User: I want to check the status of my order.
Agent: Let me pull up your order details.
User: Thank you.
Agent: Your order is currently being processed and should be shipped within the next 2-3 days.
User: Great! Thank you for the update.
Agent: You're welcome! Is there anything else I can help you with?
User: No, that's all for now.
Agent: Alright, have a great day!
User: You too, bye!
Agent: Goodbye!
### Summary:
The user, J, contacted the agent to inquire about the status of their recent order. The agent informed J that the order is being processed and will be shipped in 2-3 days. J thanked the agent and ended the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=3.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=3.1999376, provider_connected=false}, transcriber_duration=3.1999376, transcriber_model=nova-3, synthesizer_characters=13, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=13}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=227, input=7}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=227, input=7, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 13:18:50, status=call-disconnected}
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Review and remove words or phrases that do not contribute significantly to content delivery., bulletPointLength=Though bullet points are absent, the current paragraph format is lengthy and could be improved by being more concise and to-the-point with added bullet points., scale=100}, qualityAddOn={feedback=The quality of this resume is compromised by generic terminology and inconsistent date formatting. Ensuring uniformity can enhance the profile’s professional appeal., score=58, buzzwordsCliches=The use of words like 'skilled professional' is generic without specific examples. Replace clichéd terms with specific evidence of skills and achievements., datesFormatting=Date formatting is inconsistent (e.g., 'Feb 2023 - Present' vs. 'Apr 2018 - Apr 2020'). Standardizing this across all job positions will improve clarity., activeVoice=Active voice is inconsistently used; transitioning to more consistently active language will make the resume more compelling. Use phrases that clearly indicate actions taken behind the achievements., scale=100, personalPronounsUsage=The resume correctly avoids using personal pronouns, which maintains a professional tone. Continue this practice for consistency.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T13:18:54.050182, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 13:18:54, id=ab588182-d390-4fab-a30e-294dcb4131f1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=13, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=13}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 13:18:50, status=ringing}
{created_at_str=2025-10-28 13:18:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T13:18:50.941363, scheduled_at=2025-10-28T13:18:50.941337, custom_extractions=null, telephony_data={duration=0.0, to_number=+919344838442, provider_call_id=6bc9424e-c6b5-4ea0-bc6a-945873d4d87b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919344838442, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 18:37:53, callback_request_id=null, is_callback=null, fullName=J, resume_review_id=6900bfc59f941c720e733325, reviewDetails={overallScore={score=56.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential categories such as Profile Summary, Education, Skills, Work Experience, and Personal Details. However, the Experience section should be reorganized in reverse chronological order to better highlight recent achievements., score=60, readability=Readable but lacks structure, particularly in highlighting accomplishments. This can be improved by adding more section headings and using a consistent format for job titles and employer names., essentialSectionsPresence=While crucial sections are present, the emphasis should be on professional accomplishments rather than general personal details. Consider removing personal details such as date of birth or improving them for relevance to professional domains., scale=100}, atsReadabilityScore={feedback=The resume layout is somewhat compatible with ATS but could be better optimized with key industry-specific keywords. Avoid tables or graphics in favor of straightforward text that ATS programs can easily process., score=60, scale=100, keyElementsReadableByATS=Basic information like contact and employment details are present for ATS readability. However, clearly labeled sections and industry-relevant keywords would further enhance document ranking in ATS.}, impact={feedback=Improvements are necessary in the impact assessment area, particularly in defining achievements with quantifiable outcomes. Use action verbs that are stronger to assert proficiency and results., score=55, spellCheck=No apparent spelling errors, but there are instances of inconsistent capitalization. Maintain consistency in capitalizing job titles and company names., bulletPointsUsage=Currently, the lack of bullet points makes it challenging to emphasize core responsibilities and achievements. Adopting bullet points could help in organizing tasks and achievements more succinctly., weakActionVerbs=The resume would benefit from replacing weak verbs with strong, active verbs to enhance its impact. Consider using terms like 'achieved,' 'managed,' or 'spearheaded' for stronger language., scale=100, quantifyingImpact=Specific, quantifiable achievements are lacking, which weakens the perceived impact of your roles. Consider including specific metrics such as 'increased sales by xx%,' to bolster this section., repetitionAvoidance=There is some repetition, particularly with job responsibilities over multiple roles. Diversify language to prevent repetition and add uniqueness to each job position., accomplishmentLanguage=There's limited language directed at accomplishments or achievements. Focus more on highlighting significant contributions and successes within each role.}, crispness={feedback=The resume needs refinement in terms of crispness, especially the use of bullet points, concise bullet point length, and reduction of filler words. A single-page length is preferable for 8 years of experience., resumeLength=The resume length is appropriate, yet the depth and wording could be improved by focusing on concise and clear points rather than extended paragraphs., score=50, bulletPointsCount=No bullet points are used which limits the crispness of information. Introducing bullet points would enhance document clarity and reader engagement., fillerWords=Several filler words throughout the resume detract from the specific skills and achievements. Review and remove words or phrases that do not contribute significantly to content delivery., bulletPointLength=Though bullet points are absent, the current paragraph format is lengthy and could be improved by being more concise and to-the-point with added bullet points., scale=100}, qualityAddOn={feedback=The quality of this resume is compromised by generic terminology and inconsistent date formatting. Ensuring uniformity can enhance the profile’s professional appeal., score=58, buzzwordsCliches=The use of words like 'skilled professional' is generic without specific examples. Replace clichéd terms with specific evidence of skills and achievements., datesFormatting=Date formatting is inconsistent (e.g., 'Feb 2023 - Present' vs. 'Apr 2018 - Apr 2020'). Standardizing this across all job positions will improve clarity., activeVoice=Active voice is inconsistently used; transitioning to more consistently active language will make the resume more compelling. Use phrases that clearly indicate actions taken behind the achievements., scale=100, personalPronounsUsage=The resume correctly avoids using personal pronouns, which maintains a professional tone. Continue this practice for consistency.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T13:18:52.091051, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 13:18:52, id=ab588182-d390-4fab-a30e-294dcb4131f1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=13, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=13}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 13:18:50, status=initiated}