Call Details

Bolna ID: 19c8d91b-9cb4-47c4-a96c-2b3c89bbb7e9

Phone: +919250610799

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹2.05

Timestamps

Started:
2025-10-28 16:43:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 16:55:10

Next Call Scheduled:
2025-10-28 16:55:10

Call Timeline 12
2025-10-28 16:43:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 16:43:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 16:43:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 16:44:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 16:44:31
COMPLETED MAIN
CALLBACK_UPDATE
₹2.05
Duration: 10.60s
2025-10-28 16:44:31
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-28 16:44:31
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-28 16:45:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 16:45:48}
2025-10-28 16:49:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=aa95da78-4a55-48c2-93ff-e90c46684cb7}
2025-10-28 16:50:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=aa95da78-4a55-48c2-93ff-e90c46684cb7, attempt_no=1}
2025-10-28 16:50:10
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-28 16:50:10
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=aa95da78-4a55-48c2-93ff-e90c46684cb7}
Call History (Raw Callbacks) 7

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{created_at_str=2025-10-28 11:13:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=2.05, batch_id=null, cost_breakdown={synthesizer=1.76, transcriber=0.163, synthesizer_breakdown={welcome_message=0.0, conversation=1.76}, llm=0.124, platform=0, transcriber_breakdown={analytics=0, conversation=0.163}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.087, hangup=0.033}}, created_at=2025-10-28T11:13:50.050787, scheduled_at=2025-10-28T11:13:50.050761, custom_extractions=null, telephony_data={duration=0.0, to_number=+919250610799, provider_call_id=c4c76b7e-7edf-45a9-a40c-2a4f137f2961, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919250610799, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 16:33:13, callback_request_id=null, is_callback=null, fullName=Azad, resume_review_id=6900a28018c34103789058f7, reviewDetails={overallScore={score=58.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections like Experience, Education, and Skills, which are presented but lacking in consistency, especially in chronology. 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user:  hello
assistant:  Hi Azad, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time
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Conciseness needs to be improved by refining language and reducing unnecessary elaboration., resumeLength=The length seems standard but cluttered, which makes it appear longer. Streamline content, especially under Experience, to keep it concise and relevant., score=54, bulletPointsCount=The count of bullet points per role is adequate but lacks uniformity in length and detail. Consider balancing the number of bullet points with concise and powerful summaries., fillerWords=There are identifiable filler words and phrases that dilute potential impact. Stripping away non-essential language will make the content more direct and effective., bulletPointLength=Bullet points often lack focus, leading to longer sentences with minimal impact. Condense these points to ensure each one delivers a clear and targeted message., scale=100}, qualityAddOn={feedback=Stylistically, the resume suffers from overuse of industry buzzwords without specific context. Improving specificity and consistency in formats will make the content more compelling., score=58, buzzwordsCliches=Frequent use of buzzwords like 'strategic' and 'management' without adequate evidence of implementation weakens credibility. Replace with impactful specifics that demonstrate these skills., datesFormatting=Dates are inconsistently formatted, which could confuse readers or ATS systems. Ensure uniform formatting across all entries to maintain clarity., activeVoice=The active voice is not consistently applied throughout the resume. Ensure sentences maintain an active tone to convey confidence and proactivity., scale=100, personalPronounsUsage=There are no personal pronouns, which adheres to standard resume style. Continue to omit personal pronouns to maintain a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T11:13:54.398719, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 11:13:54, id=19c8d91b-9cb4-47c4-a96c-2b3c89bbb7e9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 11:13:50, status=ringing}

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Headers like 'EXPERIENCE' and 'EDUCATION' are clearly visible, but contact details need better formatting for enhanced readability., score=63, readability=The readability is hampered by inconsistent formatting in dates and positions which impacts the flow. Improving alignment and ensuring sections follow a logical order will make the resume easier to navigate., essentialSectionsPresence=While necessary sections are present, the chronology is inconsistent, particularly in the Experience section. Reducing the overlap in timeline will make the layout more coherent., scale=100}, atsReadabilityScore={feedback=Some key elements like contact information and job titles are clearly visible, though overshadowed by inconsistent formatting. There is room to enhance keyword optimization for specific HR fields., score=60, scale=100, keyElementsReadableByATS=Most key elements are recognized by ATS systems; however, structuring issues may affect parsing. 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