Call Details
Bolna ID:
1ad6d29e-abbe-49ea-9a51-1cdcaec1bb48
Phone: +919025546171
From: +918035316264
Status: failed
Processing: FAILED
Duration: N/A
Cost: ₹38.87
Timestamps
Started:
2025-10-28 16:39:47
Ended:
Not set
Last Processed:
Not set
Last Retry At:
Not set
Next Retry Scheduled:
2025-10-28 16:53:23
Next Call Scheduled:
2025-10-28 16:53:23
Call Timeline 17
Call History (Raw Callbacks) 10
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Reverse chronological order of experience would enhance readability and highlight recent roles more effectively., score=65, readability=The overall readability is decent, but structuring each section clearly can improve ATS processing. Increase font size for headings and ensure consistent bullet point indentation to enhance clarity., essentialSectionsPresence=The resume includes necessary sections such as Career Objective, Academic Background, Experience, Technical Skills, and Projects. However, the positioning and order of these sections should be revisited to enhance overall clarity., scale=100}, atsReadabilityScore={feedback=The resume is generally structured for ATS compatibility, though some areas can be optimized with more relevant keywords for the industry. 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However, more focus on specific achievements rather than simple tasks would enhance the bullet points further., weakActionVerbs=Some of the verbs used are weak and could be replaced with stronger action verbs, such as 'optimized' instead of 'improved,' or 'orchestrated' rather than 'handled.', scale=100, quantifyingImpact=There is very little quantification of the candidate's contributions, such as specific performance metrics or increased efficiency percentages. Statistics or figures would make the content stronger., repetitionAvoidance=There is a repetition in the use of certain verbs and phrases across projects. Diversifying language can make the content more engaging and dynamic., accomplishmentLanguage=Accomplishment-oriented language is lacking; most roles and projects are described in a neutral tone. Result-driven language would strengthen the resume considerably.}, crispness={feedback=The resume could be more concise, particularly in the experience and projects sections. Streamlining descriptions and reducing repetitive information would make the resume more impactful and crisp., resumeLength=The resume's length is suitable given the professional experience outlined, but there is room for condensing descriptions. Trimming unnecessary details will keep the resume focused and direct., score=54, bulletPointsCount=The count of bullet points is excessive at times, limiting the reader's ability to focus on key points. Prioritizing and summarizing critical achievements can lead to a more concise presentation., fillerWords=Filler words and phrases are present, which detracts from the overall crispness. Removing unnecessary verbiage will tighten the content and underscore the candidate's core competencies., bulletPointLength=Bullet points are occasionally too long, resembling short paragraphs rather than pithy points. Shortening bullet points will aid in quick reading and ensure key information is highlighted., scale=100}, qualityAddOn={feedback=Buzzwords and clichés are used modestly, but more precise language can elevate professionalism. Additionally, ensure date formats are consistent throughout to maintain clarity., score=60, buzzwordsCliches=The resume does well to avoid excessive buzzwords but should strive for more distinctive language. Clichés should be replaced with actual examples of achievements., datesFormatting=Dates are presented, but consistency across the resume is crucial. Using a consistent format such as Month, Year (e.g., Jan 2023) throughout enhances uniformity and readability., activeVoice=Active voice is used throughout the resume, providing a clear and assertive tone. Continual use of active constructions is encouraged to present achievements confidently., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which aligns with professional standards. Maintaining this style ensures the resume remains focused on role and contributions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Sathish?
user: हां service
assistant: Hi Sathish, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: oh just so i tried out
assistant: I saw your resume score came in at sixty point four, Sathish. Not the best, right? But hey, that’s actually a great starting point. What’s your main goal right now? Are you looking for a new job, a career shift, or something else?
user: yeah and then currently i'm trying to getting a job
assistant: Got it, Sathish. So you’re actively hunting for that job. Here’s the thing — with a resume scoring just over sixty, you’re likely missing out on a lot of interview calls. Recruiters skim resumes in seconds, and if yours isn’t sharp, it gets passed over.
Tell me, what kind of roles are you aiming for? And how soon do you want to land that job?
user: no carly
assistant: Hmm, I’m not
user: i'm looking at software engineers senior software engineers
assistant: Ah, senior software engineer — solid target! But here’s the real talk, Sathish: at sixty point four, your resume isn’t showing the full power of your skills and achievements. It’s like having a Ferrari but driving it in second gear.
How long have you been applying with your current resume? Any interview calls yet?
user: yeah i got some interest there is no issues i just just today just i am checking
assistant: Okay
user: the result came that's why i tried to
assistant: Makes
user: just just interesting person that's right
assistant: I get it, Sathish. You’re seeing some interest, but not the kind that turns into solid interview calls or offers, right? That’s exactly where a sharper, targeted resume makes all the difference.
Imagine sending out ten resumes and getting eight interview calls instead of just two or three. How much faster would you land that senior software engineer role?
user: no i think i received my support
assistant: Sathish
user: just just check it how the how it was work
assistant: Totally
, updated_at=2025-10-28T11:12:25.633191, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 11:12:25, id=1ad6d29e-abbe-49ea-9a51-1cdcaec1bb48, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark Resume Services and a user named Sathish. Anita reaches out to discuss transforming Sathish's resume to improve his chances of getting interview calls. Sathish mentions he is currently looking for a job, specifically in senior software engineering roles. Anita informs him that his resume score is 60.4, indicating it may not be competitive enough to attract recruiters' attention. Sathish acknowledges he has received some interest but is checking the results of his resume score. Anita emphasizes the importance of a well-crafted resume to increase interview opportunities. The conversation ends with Sathish expressing a desire to understand how the service works., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=129.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=128.99994, provider_connected=false}, transcriber_duration=128.99994, transcriber_model=nova-3, synthesizer_characters=3576, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3557, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=131, input=488}, azure_gpt-4_1-mini={output=794, input=23075}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=131, input=488, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=794, input=23075, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=49, input=17165, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 11:09:48, status=call-disconnected}
{created_at_str=2025-10-28 11:09:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T11:09:48.661699, scheduled_at=2025-10-28T11:09:48.661672, custom_extractions=null, telephony_data={duration=0.0, to_number=+919025546171, provider_call_id=5bc7be0e-e876-4292-b1d8-8d6b8cc18736, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919025546171, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 16:28:47, callback_request_id=null, is_callback=null, fullName=Sathish, resume_review_id=6900a1a218c34103789058b7, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume presents all major sections, although the order can be improved. Reverse chronological order of experience would enhance readability and highlight recent roles more effectively., score=65, readability=The overall readability is decent, but structuring each section clearly can improve ATS processing. Increase font size for headings and ensure consistent bullet point indentation to enhance clarity., essentialSectionsPresence=The resume includes necessary sections such as Career Objective, Academic Background, Experience, Technical Skills, and Projects. However, the positioning and order of these sections should be revisited to enhance overall clarity., scale=100}, atsReadabilityScore={feedback=The resume is generally structured for ATS compatibility, though some areas can be optimized with more relevant keywords for the industry. Ensuring correct parsing of headings and content will improve ATS scoring., score=65, scale=100, keyElementsReadableByATS=Key elements such as the candidate's name, experience, and skills are clear and should be readable by most ATS systems. However, breaking down larger blocks of text into smaller sections can enhance ATS keyword scanning.}, impact={feedback=While there is an effort to describe roles and responsibilities, quantifiable achievements are largely missing. Including specific outcomes or statistics would have highlighted the candidate's impact more significantly., score=58, spellCheck=The content is generally free of spelling errors, which is a positive aspect. Nonetheless, a final spell check using professional software is recommended as a best practice., bulletPointsUsage=The use of bullet points is appropriate and helps in breaking down information. However, more focus on specific achievements rather than simple tasks would enhance the bullet points further., weakActionVerbs=Some of the verbs used are weak and could be replaced with stronger action verbs, such as 'optimized' instead of 'improved,' or 'orchestrated' rather than 'handled.', scale=100, quantifyingImpact=There is very little quantification of the candidate's contributions, such as specific performance metrics or increased efficiency percentages. Statistics or figures would make the content stronger., repetitionAvoidance=There is a repetition in the use of certain verbs and phrases across projects. Diversifying language can make the content more engaging and dynamic., accomplishmentLanguage=Accomplishment-oriented language is lacking; most roles and projects are described in a neutral tone. Result-driven language would strengthen the resume considerably.}, crispness={feedback=The resume could be more concise, particularly in the experience and projects sections. Streamlining descriptions and reducing repetitive information would make the resume more impactful and crisp., resumeLength=The resume's length is suitable given the professional experience outlined, but there is room for condensing descriptions. Trimming unnecessary details will keep the resume focused and direct., score=54, bulletPointsCount=The count of bullet points is excessive at times, limiting the reader's ability to focus on key points. Prioritizing and summarizing critical achievements can lead to a more concise presentation., fillerWords=Filler words and phrases are present, which detracts from the overall crispness. Removing unnecessary verbiage will tighten the content and underscore the candidate's core competencies., bulletPointLength=Bullet points are occasionally too long, resembling short paragraphs rather than pithy points. Shortening bullet points will aid in quick reading and ensure key information is highlighted., scale=100}, qualityAddOn={feedback=Buzzwords and clichés are used modestly, but more precise language can elevate professionalism. Additionally, ensure date formats are consistent throughout to maintain clarity., score=60, buzzwordsCliches=The resume does well to avoid excessive buzzwords but should strive for more distinctive language. Clichés should be replaced with actual examples of achievements., datesFormatting=Dates are presented, but consistency across the resume is crucial. Using a consistent format such as Month, Year (e.g., Jan 2023) throughout enhances uniformity and readability., activeVoice=Active voice is used throughout the resume, providing a clear and assertive tone. Continual use of active constructions is encouraged to present achievements confidently., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which aligns with professional standards. Maintaining this style ensures the resume remains focused on role and contributions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T11:10:04.962919, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 11:10:04, id=1ad6d29e-abbe-49ea-9a51-1cdcaec1bb48, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 11:09:48, status=in-progress}
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However, more focus on specific achievements rather than simple tasks would enhance the bullet points further., weakActionVerbs=Some of the verbs used are weak and could be replaced with stronger action verbs, such as 'optimized' instead of 'improved,' or 'orchestrated' rather than 'handled.', scale=100, quantifyingImpact=There is very little quantification of the candidate's contributions, such as specific performance metrics or increased efficiency percentages. Statistics or figures would make the content stronger., repetitionAvoidance=There is a repetition in the use of certain verbs and phrases across projects. Diversifying language can make the content more engaging and dynamic., accomplishmentLanguage=Accomplishment-oriented language is lacking; most roles and projects are described in a neutral tone. Result-driven language would strengthen the resume considerably.}, crispness={feedback=The resume could be more concise, particularly in the experience and projects sections. Streamlining descriptions and reducing repetitive information would make the resume more impactful and crisp., resumeLength=The resume's length is suitable given the professional experience outlined, but there is room for condensing descriptions. Trimming unnecessary details will keep the resume focused and direct., score=54, bulletPointsCount=The count of bullet points is excessive at times, limiting the reader's ability to focus on key points. Prioritizing and summarizing critical achievements can lead to a more concise presentation., fillerWords=Filler words and phrases are present, which detracts from the overall crispness. Removing unnecessary verbiage will tighten the content and underscore the candidate's core competencies., bulletPointLength=Bullet points are occasionally too long, resembling short paragraphs rather than pithy points. 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Maintaining this style ensures the resume remains focused on role and contributions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T11:09:55.355191, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 11:09:55, id=1ad6d29e-abbe-49ea-9a51-1cdcaec1bb48, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 11:09:48, status=ringing}
{created_at_str=2025-10-28 11:09:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T11:09:48.661699, scheduled_at=2025-10-28T11:09:48.661672, custom_extractions=null, telephony_data={duration=0.0, to_number=+919025546171, provider_call_id=5bc7be0e-e876-4292-b1d8-8d6b8cc18736, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919025546171, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 16:28:47, callback_request_id=null, is_callback=null, fullName=Sathish, resume_review_id=6900a1a218c34103789058b7, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume presents all major sections, although the order can be improved. 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Maintaining this style ensures the resume remains focused on role and contributions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T11:09:51.720696, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 11:09:51, id=1ad6d29e-abbe-49ea-9a51-1cdcaec1bb48, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 11:09:48, status=initiated}