Call Details

Bolna ID: 9048279d-06c4-4d39-a063-bf8200be70f7

Phone: +919500153731

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹34.36

Timestamps

Started:
2025-10-28 15:02:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 15:10:35

Next Call Scheduled:
2025-10-28 15:10:35

Call Timeline 8
2025-10-28 15:02:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 15:02:54
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 15:02:58
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 15:03:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 15:05:35
COMPLETED MAIN
CALLBACK_UPDATE
₹34.36
Duration: 132.40s
2025-10-28 15:05:35
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-28 15:05:35
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-28 15:06:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 15:06:48}
Call History (Raw Callbacks) 4

{created_at_str=2025-10-28 09:32:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=34.36, batch_id=null, cost_breakdown={synthesizer=30.94, transcriber=2.03, synthesizer_breakdown={welcome_message=0.0, conversation=30.94}, llm=1.3869999999999998, platform=0, transcriber_breakdown={analytics=0, conversation=2.03}, network=0, llm_breakdown={analytics=0, summarization=0.017, extraction=0, conversation=1.005, hangup=0.365}}, created_at=2025-10-28T09:32:50.583142, scheduled_at=2025-10-28T09:32:50.583116, custom_extractions=null, telephony_data={duration=0.0, to_number=+919500153731, provider_call_id=4a7c9e90-21b6-4930-8224-65595fb3dad9, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919500153731, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 14:52:05, callback_request_id=null, is_callback=null, fullName=KARTHIKEYAN, resume_review_id=69008af89f941c720e73279a, reviewDetails={overallScore={score=58.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The document contains essential sections like Contact Information, Professional Summary, and Work Experience. 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user:  no
assistant:  Oh, sorry
user:  no
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no no i already applied for another another
assistant:  Got it, KARTHIKEYAN. Quick question—how’s that going for you? Are you getting the interview calls you hoped for?
user:  no i already paid for that it is they are working on the resume
assistant:  I see, you’ve already invested in a resume service. That’s a good
user:  yes yes yes
assistant:  That’s great you’re taking steps! Just curious—how confident are you that the new resume will really get you noticed by recruiters? Because sometimes, even paid services miss key things that can hold you back. What’s your biggest worry about your job search right now?
user:  laker
assistant:  Hey, I
user:  i'm not getting any calls very less calls only
assistant:  Ah, that’s frustrating, KARTHIKEYAN. You’re putting in the effort, paying for help, but the calls just aren’t coming in. That gap between where you are and where you want to be? It’s real—and it’s costing you time, energy, and maybe even good opportunities slipping away. 

Tell me, what kind of roles are you aiming for? And how soon do you want to start seeing those interview calls roll in?
user:  no no i already given all the details in that the
assistant:   I get
user:  another paid service so i don't need correct now
assistant:   Totally get
user:  if anything i will call you now
assistant:  I hear you, KARTHIKEYAN. Just remember, every day without the right resume is a day those calls stay silent. When you’re ready to turn things around fast, we’re here to help you stand out and get noticed. Meanwhile, keep pushing—your next opportunity is closer than you think. Talk soon!
assistant: Call will now disconnect
, updated_at=2025-10-28T09:35:32.534308, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 09:35:32, id=9048279d-06c4-4d39-a063-bf8200be70f7, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark Resume Services and a user named Karthikeyan. Anita initially reached out to discuss transforming Karthikeyan's resume to increase his chances of getting interview calls. However, Karthikeyan informed her that he had already paid for another resume service and was currently waiting for that to be completed. 

Anita acknowledged Karthikeyan's situation and inquired about his job search experience, expressing concern over his lack of interview calls. Karthikeyan reiterated that he had already provided all necessary details to the other service and did not need assistance at the moment. He mentioned that he would reach out if he needed help in the future. The call ended with Anita encouraging Karthikeyan to keep pushing in his job search., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=132.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=132.39993, provider_connected=false}, transcriber_duration=132.39993, transcriber_model=nova-3, synthesizer_characters=3117, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3094, welcome_message_cache=false, welcome_message_characters=23}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=160, input=463}, azure_gpt-4_1-mini={output=698, input=22295}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=160, input=463, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=698, input=22295, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=70, input=24328, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 09:32:50, status=call-disconnected}

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Shortening these to highlight key achievements or responsibilities will enhance clarity., scale=100}, qualityAddOn={feedback=The resume makes use of some industry-specific terms but fails to avoid generic buzzwords, affecting its uniqueness. More attention to precise, authentic wording would enhance its quality., score=58, buzzwordsCliches=The use of clichés such as 'team player' is present, which does not differentiate the candidate from others. Specific examples or narratives should replace these for better engagement., datesFormatting=The format of dates varies, lacking uniformity which can confuse the reader. Ensuring consistent date formats throughout the resume will improve professional appearance., activeVoice=The use of active voice is applied inconsistently, which affects the assertiveness of the resume. Strengthening the active voice usage will enhance its dynamism., scale=100, personalPronounsUsage=The resume avoids using personal pronouns, maintaining a formal tone appropriate for professional documents. This adherence is commendable and should be sustained.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T09:32:53.450505, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 09:32:53, id=9048279d-06c4-4d39-a063-bf8200be70f7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=23, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=23}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 09:32:50, status=initiated}