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Call Details

Bolna ID: 0987a6e2-361d-4e8f-a36b-2eb87d65ad22

Phone: +919991852216

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹0.07

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-28 14:53:20

Last Retry At:
2025-10-28 14:53:20

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-28 14:58:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 14:58:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:58:52
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:58:56
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:59:13
COMPLETED MAIN
CALLBACK_UPDATE
₹0.07
Duration: 1.50s
2025-10-28 15:00:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 15:00:48}
Call History (Raw Callbacks) 4 

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user:  your call has been
, updated_at=2025-10-28T09:29:10.208323, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 09:29:10, id=0987a6e2-361d-4e8f-a36b-2eb87d65ad22, campaign_id=null, summary=The conversation began with the agent greeting the user, but the call was interrupted. The agent then followed up, asking if the user had time to discuss their resume review, noting that the user's score was low but that it was a good starting point for improvements. The agent inquired about the user's current job goals or dream role., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=1.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.3999375, provider_connected=false}, transcriber_duration=1.3999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=66, input=14}, azure_gpt-4_1-mini={output=0, input=1063}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=66, input=14, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=1063, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 09:28:49, status=call-disconnected}

{created_at_str=2025-10-28 09:28:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T09:28:49.117886, scheduled_at=2025-10-28T09:28:49.117861, custom_extractions=null, telephony_data={duration=0.0, to_number=+919991852216, provider_call_id=601ea833-4a17-4b44-a5eb-f8f564af9380, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919991852216, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=65f30346-5876-44f2-8285-fbabb20b38ef, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T09:28:55.673191, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 09:28:55, id=0987a6e2-361d-4e8f-a36b-2eb87d65ad22, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 09:28:49, status=in-progress}

{created_at_str=2025-10-28 09:28:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T09:28:49.117886, scheduled_at=2025-10-28T09:28:49.117861, custom_extractions=null, telephony_data={duration=0.0, to_number=+919991852216, provider_call_id=601ea833-4a17-4b44-a5eb-f8f564af9380, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919991852216, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=65f30346-5876-44f2-8285-fbabb20b38ef, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T09:28:51.862979, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 09:28:51, id=0987a6e2-361d-4e8f-a36b-2eb87d65ad22, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 09:28:49, status=ringing}

{created_at_str=2025-10-28 09:28:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T09:28:49.117886, scheduled_at=2025-10-28T09:28:49.117861, custom_extractions=null, telephony_data={duration=0.0, to_number=+919991852216, provider_call_id=601ea833-4a17-4b44-a5eb-f8f564af9380, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919991852216, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=65f30346-5876-44f2-8285-fbabb20b38ef, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T09:28:49.888296, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 09:28:49, id=0987a6e2-361d-4e8f-a36b-2eb87d65ad22, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 09:28:49, status=initiated}