Call Details

Bolna ID: 65f30346-5876-44f2-8285-fbabb20b38ef

Phone: +919991852216

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹11.72

Timestamps

Started:
2025-10-28 14:51:52

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 14:58:20

Next Call Scheduled:
2025-10-28 14:58:20

Call Timeline 12
2025-10-28 14:51:53
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 14:51:55
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:51:57
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:52:13
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:53:20
COMPLETED MAIN
CALLBACK_UPDATE
₹11.72
Duration: 54.70s
2025-10-28 14:53:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-28 14:53:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-28 14:54:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 14:54:48}
2025-10-28 14:58:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0987a6e2-361d-4e8f-a36b-2eb87d65ad22}
2025-10-28 14:59:13
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=0987a6e2-361d-4e8f-a36b-2eb87d65ad22, attempt_no=1}
2025-10-28 14:59:13
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=0987a6e2-361d-4e8f-a36b-2eb87d65ad22, reason=Retry attempt succeeded, attempt_no=1}
2025-10-28 14:59:13
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0987a6e2-361d-4e8f-a36b-2eb87d65ad22}
Call History (Raw Callbacks) 8

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user:  your call has been
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{created_at_str=2025-10-28 09:21:52, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=11.72, batch_id=null, cost_breakdown={synthesizer=10.36, transcriber=0.837, synthesizer_breakdown={welcome_message=0.0, conversation=10.36}, llm=0.519, platform=0, transcriber_breakdown={analytics=0, conversation=0.837}, network=0, llm_breakdown={analytics=0, summarization=0.009999999999999998, extraction=0, conversation=0.372, hangup=0.137}}, created_at=2025-10-28T09:21:52.898683, scheduled_at=2025-10-28T09:21:52.898656, custom_extractions=null, telephony_data={duration=0.0, to_number=+919991852216, provider_call_id=ad60e0bb-d6f6-4792-adcc-08584a048938, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919991852216, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 14:41:33, callback_request_id=null, is_callback=null, fullName=KRISHNA, resume_review_id=690088819f941c720e73270a, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured, containing essential sections like Professional Summary, Experience, and Education. However, the layout could be improved by aligning and formatting sections more consistently., score=62, readability=Improving the font consistency and the alignment of the text could enhance readability. Consider using bullet points more effectively to make key information more accessible., essentialSectionsPresence=All necessary sections such as Education and Experience are present, although the experience section should ideally be in reverse chronological order. Consider removing or condensing unnecessary sections like 'Strengths & Hobbies' to maintain focus on professional skills., scale=100}, atsReadabilityScore={feedback=The resume has a generally ATS-friendly structure, although improved keyword optimization could enhance traction with systems. Consistency in formatting will also aid ATS parsing., score=60, scale=100, keyElementsReadableByATS=Key elements such as contact details and job titles are correctly placed and should be readable by most ATS systems. Adding more specific keywords related to desired positions will improve ATS applicability.}, impact={feedback=Although the resume contains several technical skills, it lacks quantifiable achievements that demonstrate impact. Repetition of terminology without clear differentiations dilutes the potential strength of the document., score=58, spellCheck=The document generally adheres to correct spelling, though some minor errors were noted which need to be corrected. Performing a thorough spell check can improve the professional appearance., bulletPointsUsage=The use of bullet points is evident, although many are lengthy and lack focus. Bullet points should be short and specific to highlight accomplishments clearly., weakActionVerbs=Some sections use weaker verbs that do not clearly convey action or results. By using stronger action verbs, you could convey a more dynamic and proactive image., scale=100, quantifyingImpact=There is minimal use of quantifiable data or statistics to showcase achievements, which limits the perceived impact. Adding specific figures or percentages can greatly enhance the resume., repetitionAvoidance=There is some repetitiveness in terms of job responsibilities and skills listed. Aim to diversify the language and eliminate any repetitive phrases to keep the reader engaged., accomplishmentLanguage=The resume can benefit from more accomplishment-oriented language to better highlight successes. Emphasizing past achievements more effectively can add weight to the content.}, crispness={feedback=This resume contains several areas where length could be more concise and focused. Reducing fluff and targeting only relevant points will improve clarity., resumeLength=Currently, the resume seems longer than necessary for the depth of experience. Consider condensing information to fit within one or two pages to maintain interest., score=55, bulletPointsCount=There are a considerable number of bullet points, which could overwhelm the reader if not succinct. Limiting bullet points to only the most impactful achievements can help retain attention., fillerWords=Filler words and unnecessary details are present, which detract from the overall impact. Ensuring that each word adds value rather than clutter can enhance readability and precision., bulletPointLength=Many bullet points are overly lengthy and detailed, detracting from the overall crispness of the resume. Strive for brevity with each point, focusing on core achievements., scale=100}, qualityAddOn={feedback=Attention to language and formatting details could enhance this resume's professional presentation. Avoiding overused phrases will further strengthen your communication., score=60, buzzwordsCliches=The resume contains several buzzwords and clichés that diminish its uniqueness. Aim to replace these with specific language and detailed examples to illustrate your skills and experiences., datesFormatting=Date formatting is inconsistent throughout the document, which may confuse readers. Standardizing date format across all sections will help maintain clarity., activeVoice=Overall, the resume generally uses passive voice, which can make achievements seem less impactful. Shifting to active voice will likely present a more compelling narrative., scale=100, personalPronounsUsage=There is no usage of personal pronouns, adhering to a professional tone. This maintains formality, although the narrative can feel stiff.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that KRISHNA?
user:  hello
assistant:  Hi Krishna, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  जी ma'am
assistant:  Great! Krishna, I saw your resume score came in at fifty nine out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  नहीं ma'am अभी तो नहीं देख रहा कोई new job
assistant:  Got it, Krishna. So, you’re not actively job hunting right now. That’s totally fine
user:  no ma'am
assistant:   Okay, Krishna, just to understand better—what’s the main reason you got your resume reviewed today? Are you planning ahead for the future or just curious about where you stand?
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Krishna responds that he is not currently looking for a new job, and Anita acknowledges this, seeking to understand his motivation for having his resume reviewed. She asks if he is planning for the future or just curious about his resume's standing., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=54.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=54.599937, provider_connected=false}, transcriber_duration=54.599937, transcriber_model=nova-3, synthesizer_characters=1055, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1036, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=119, input=217}, azure_gpt-4_1-mini={output=230, input=8373}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=119, input=217, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=230, input=8373, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=9091, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 09:21:52, status=call-disconnected}

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However, the layout could be improved by aligning and formatting sections more consistently., score=62, readability=Improving the font consistency and the alignment of the text could enhance readability. Consider using bullet points more effectively to make key information more accessible., essentialSectionsPresence=All necessary sections such as Education and Experience are present, although the experience section should ideally be in reverse chronological order. Consider removing or condensing unnecessary sections like 'Strengths & Hobbies' to maintain focus on professional skills., scale=100}, atsReadabilityScore={feedback=The resume has a generally ATS-friendly structure, although improved keyword optimization could enhance traction with systems. Consistency in formatting will also aid ATS parsing., score=60, scale=100, keyElementsReadableByATS=Key elements such as contact details and job titles are correctly placed and should be readable by most ATS systems. Adding more specific keywords related to desired positions will improve ATS applicability.}, impact={feedback=Although the resume contains several technical skills, it lacks quantifiable achievements that demonstrate impact. Repetition of terminology without clear differentiations dilutes the potential strength of the document., score=58, spellCheck=The document generally adheres to correct spelling, though some minor errors were noted which need to be corrected. Performing a thorough spell check can improve the professional appearance., bulletPointsUsage=The use of bullet points is evident, although many are lengthy and lack focus. Bullet points should be short and specific to highlight accomplishments clearly., weakActionVerbs=Some sections use weaker verbs that do not clearly convey action or results. By using stronger action verbs, you could convey a more dynamic and proactive image., scale=100, quantifyingImpact=There is minimal use of quantifiable data or statistics to showcase achievements, which limits the perceived impact. Adding specific figures or percentages can greatly enhance the resume., repetitionAvoidance=There is some repetitiveness in terms of job responsibilities and skills listed. Aim to diversify the language and eliminate any repetitive phrases to keep the reader engaged., accomplishmentLanguage=The resume can benefit from more accomplishment-oriented language to better highlight successes. Emphasizing past achievements more effectively can add weight to the content.}, crispness={feedback=This resume contains several areas where length could be more concise and focused. Reducing fluff and targeting only relevant points will improve clarity., resumeLength=Currently, the resume seems longer than necessary for the depth of experience. 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