Call Details

Bolna ID: 0597ad6a-d93e-4abe-b069-6dd325593d72

Phone: +919811865125

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹11.54

Timestamps

Started:
2025-10-28 14:48:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 15:01:16

Next Call Scheduled:
2025-10-28 15:01:16

Call Timeline 12
2025-10-28 14:48:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 14:48:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:48:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:49:04
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:50:21
COMPLETED MAIN
CALLBACK_UPDATE
₹11.54
Duration: 61.10s
2025-10-28 14:50:21
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-28 14:50:21
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-28 14:51:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 14:51:48}
2025-10-28 14:55:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3eec93ca-60bc-4dfd-8e2d-e81977b2feb8}
2025-10-28 14:56:16
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=3eec93ca-60bc-4dfd-8e2d-e81977b2feb8, attempt_no=1}
2025-10-28 14:56:16
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-28 14:56:16
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3eec93ca-60bc-4dfd-8e2d-e81977b2feb8}
Call History (Raw Callbacks) 7

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{created_at_str=2025-10-28 09:18:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=11.54, batch_id=null, cost_breakdown={synthesizer=10.22, transcriber=0.935, synthesizer_breakdown={welcome_message=0.0, conversation=10.22}, llm=0.388, platform=0, transcriber_breakdown={analytics=0, conversation=0.935}, network=0, llm_breakdown={analytics=0, summarization=0.009999999999999998, extraction=0, conversation=0.278, hangup=0.1}}, created_at=2025-10-28T09:18:49.437726, scheduled_at=2025-10-28T09:18:49.4377, custom_extractions=null, telephony_data={duration=0.0, to_number=+919811865125, provider_call_id=30f9d395-1489-4822-839d-68d71ac86dc5, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919811865125, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 14:38:29, callback_request_id=null, is_callback=null, fullName=Ankit, resume_review_id=690087d89f941c720e7326e8, reviewDetails={overallScore={score=63, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is mostly consistent, but there are minor issues with the chronological order in the experience section. 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user:  hello
assistant:  Hi Ankit, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes
assistant:  Awesome! So, I saw your resume review score came in at sixty-three out of a hundred. I know that might feel a bit disappointing, but honestly, it’s a great starting point. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yeah like a dealership
assistant: Got it, so you’re aiming for a role in dealership. That’s a solid goal! Here’s the thing— your current resume score shows some gaps that could be holding you back from getting
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Including specific metrics or improvements will enhance perceived effectiveness., repetitionAvoidance=Some repetition of tasks and responsibilities is noticeable, particularly in descriptions of similar roles. Reducing repetitiveness by diversifying the language would improve the resume's clarity., accomplishmentLanguage=The language used in the resume conveys achievements, but the lack of specific quantification weakens impact. Integrating more accomplishment-oriented language is advised.}, crispness={feedback=The resume is slightly lengthy, considering the candidate's experience, which impacts readability. Reducing filler words and condensing some bullet points would greatly enhance crispness., resumeLength=The length of the resume feels extended for the amount of experience detailed, especially considering repetitions in early career sections. Streamlining these sections would heighten focus on recent accomplishments., score=58, bulletPointsCount=The number of bullet points is appropriate, yet certain sections feel overly dense. Prioritizing key achievements can reduce clutter and enhance effectiveness., fillerWords=Presence of unnecessary words hinders crispness and power of the message. Eliminating these would make the resume more concise and impactful., bulletPointLength=Many bullet points are too long, resulting in overly detailed descriptions. Shortening them to focus on key outcomes will improve readability and impact., scale=100}, qualityAddOn={feedback=Buzzwords are prevalent, necessitating more precise language to avoid clichés. Formatting of dates is somewhat inconsistent, particularly in earlier sections., score=62, buzzwordsCliches=Common buzzwords and clichés detract from the resume's professionalism. Using more specific examples and language would improve distinctiveness., datesFormatting=Date formatting varies, which can undermine consistency. Ensuring a uniform format, such as 'Month Year - Month Year', enhances clarity and professionalism., activeVoice=Active voice is largely maintained, enhancing the effectiveness of bullet points. However, a greater emphasis on active, specific verb usage would boost overall impact., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns effectively, maintaining a professional tone. 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