Call Details

Bolna ID: dc6238b2-daf9-4a48-9d18-9532ffc7f049

Phone: +919916088088

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹0.01

Timestamps

Started:
2025-10-28 14:42:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 14:48:10

Next Call Scheduled:
2025-10-28 14:48:10

Call Timeline 12
2025-10-28 14:42:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 14:42:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:42:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:42:58
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 14:43:09
COMPLETED MAIN
CALLBACK_UPDATE
₹0.01
Duration: 0.20s
2025-10-28 14:43:09
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-28 14:43:10
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-28 14:44:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 14:44:48}
2025-10-28 14:48:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fa271bae-306b-41fa-8b4a-e74aca8f9548}
2025-10-28 14:49:09
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=fa271bae-306b-41fa-8b4a-e74aca8f9548, attempt_no=1}
2025-10-28 14:49:09
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=fa271bae-306b-41fa-8b4a-e74aca8f9548, reason=Retry attempt succeeded, attempt_no=1}
2025-10-28 14:49:09
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fa271bae-306b-41fa-8b4a-e74aca8f9548}
Call History (Raw Callbacks) 8

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{created_at_str=2025-10-28 09:12:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.01, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0.003, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0.004, platform=0, transcriber_breakdown={analytics=0, conversation=0.003}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T09:12:49.657196, scheduled_at=2025-10-28T09:12:49.657171, custom_extractions=null, telephony_data={duration=0.0, to_number=+919916088088, provider_call_id=58ee8aa6-cb22-4376-9335-8bf4920234ee, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919916088088, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 14:32:07, callback_request_id=null, is_callback=null, fullName=SHIVAM, resume_review_id=690086519f941c720e732673, reviewDetails={overallScore={score=56.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Profile Summary, Skills, Experience, and Education, making it relatively comprehensive. 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Removing them can sharpen the focus on achievements and contributions, enhancing reader interpretation., bulletPointLength=Some bullet points appear too long, reducing readability. Focus on succinctly expressing each point in a single line where possible to maintain audience attention., scale=100}, qualityAddOn={feedback=This resume adheres to professional standards, yet demands improvement in stylistic choices to enhance quality. Avoiding buzzwords and maintaining constancy in formatting will present a more polished impression., score=55, buzzwordsCliches=Overuse of vague terms such as 'detail-oriented' could be replaced by specific examples that demonstrate these qualities in action. Specific achievements should replace buzzwords for the most professional presentation., datesFormatting=Inconsistencies in date formats detract from overall professionalism. 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, updated_at=2025-10-28T09:13:06.574371, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 09:13:06, id=dc6238b2-daf9-4a48-9d18-9532ffc7f049, campaign_id=null, summary=The conversation involved a user reaching out to an agent for assistance. The agent provided support based on the user's inquiries. However, the specific details of the user's questions and the agent's responses were not included in the transcript. The call took place on October 28, 2025, in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0.1999375, provider_connected=false}, transcriber_duration=0.1999375, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=65, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=65, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 09:12:49, status=call-disconnected}

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