Call Details

Bolna ID: d232646f-2516-4ec2-9e24-1bdcdcd5f419

Phone: +917387414412

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹4.61

Timestamps

Started:
2025-10-28 13:16:51

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 13:22:53

Next Call Scheduled:
2025-10-28 13:22:53

Call Timeline 12
2025-10-28 13:16:52
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 13:16:56
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:17:00
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:17:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:17:53
COMPLETED MAIN
CALLBACK_UPDATE
₹4.61
Duration: 27.80s
2025-10-28 13:17:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-28 13:17:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-28 13:19:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 13:19:48}
2025-10-28 13:23:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=69f11cb6-4536-4b00-9d44-27e3d8f10c74}
2025-10-28 13:24:27
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=69f11cb6-4536-4b00-9d44-27e3d8f10c74, attempt_no=1}
2025-10-28 13:24:27
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=69f11cb6-4536-4b00-9d44-27e3d8f10c74, reason=Retry attempt succeeded, attempt_no=1}
2025-10-28 13:24:27
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=69f11cb6-4536-4b00-9d44-27e3d8f10c74}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more
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{created_at_str=2025-10-28 07:46:52, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=4.61, batch_id=null, cost_breakdown={synthesizer=3.77, transcriber=0.42, synthesizer_breakdown={welcome_message=0.0, conversation=3.77}, llm=0.42200000000000004, platform=0, transcriber_breakdown={analytics=0, conversation=0.42}, network=0, llm_breakdown={analytics=0, summarization=0.009999999999999998, extraction=0, conversation=0.377, hangup=0.035}}, created_at=2025-10-28T07:46:52.543689, scheduled_at=2025-10-28T07:46:52.543663, custom_extractions=null, telephony_data={duration=0.0, to_number=+917387414412, provider_call_id=76a51ab0-f9ee-421f-bb29-244f0e09e895, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917387414412, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 13:05:47, callback_request_id=null, is_callback=null, fullName=Manish, resume_review_id=6900721c18c3410378904e40, reviewDetails={overallScore={score=64, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume features a logical structure with clearly labeled sections, making it easily searchable for essential information. However, the section headings can be more visually distinct to improve readability and aiding quick navigation., score=68, readability=The readability of the resume is acceptable with clear fonts and no excessive decorative elements. Small adjustments in text spacing and use of dividers could further improve the overall readability., essentialSectionsPresence=All crucial sections, such as Professional Experience, Education, and Skills, are present and correctly ordered. An Achievements section is included, adding value to the resume, but it could be placed more prominently to catch the reader's eye., scale=100}, atsReadabilityScore={feedback=The structure and language of the resume are largely compatible with ATS standards, enhancing its likelihood for selection in digital recruitment processes. Minor adjustments could further refine its search engine optimization., score=66, scale=100, keyElementsReadableByATS=Crucial elements like headings and content are structured for easy ATS parsing, improving the resume’s visibility. Including more specific industry-related keywords would enhance the match rate with typical ATS criteria.}, impact={feedback=The resume demonstrates notable achievements with quantifiable outcomes enhancing the impact of the content. Enhanced emphasis on strong action verbs could improve the perceived effectiveness and drive of the candidate., score=62, spellCheck=A thorough review does not reveal spelling mistakes, indicating good attention to written detail. Regularly using tools like spell check ensures this standard is maintained., bulletPointsUsage=Bullet points are used consistently throughout the resume to present the candidate’s achievements clearly. However, some bullet points are longer than necessary, diluting their impact and should be condensed for clarity., weakActionVerbs=The use of action-oriented language is visible but could be optimized by incorporating more dynamic and varied verbs. Consider replacing generic verbs like 'managed' and 'led' with 'accelerated' or 'spearheaded' to capture attention., scale=100, quantifyingImpact=The use of metrics and percentages to quantify achievements, such as increasing revenue by 40%, effectively communicates the impact of the candidate's work. Further quantifiable details on less-defined tasks could strengthen this aspect., repetitionAvoidance=Repetition of action verbs across different roles could be minimized to maintain engagement. Utilizing a wider vocabulary of strong, varied verbs would better illustrate the candidate's diverse capabilities., accomplishmentLanguage=The candidate employs a solid mix of accomplishment-oriented language, effectively showcasing contributions and outcomes. To enhance this, further emphasis on unique achievements or challenges that were overcome would add dimension.}, crispness={feedback=The resume is slightly dense, given the candidate’s experience, and could benefit from sharper brevity. Streamlining the content without losing essential details could significantly enhance its overall impact and ensure focus on key points., resumeLength=The length of the resume extends slightly beyond typical limits for the experience level it covers. Truncating some sections, particularly the bullet points under each role, would help in creating a more concise document., score=60, bulletPointsCount=The number of bullet points overall is adequate, but some sections are disproportionately detailed. Ensure each bullet point delivers a unique aspect of your role to avoid overwhelming the reader with similar information., fillerWords=The use of unnecessary filler words is minimal, though avoiding phrases like 'various' and 'multiple' can polish the language. Ensuring all statements are impactful and direct will improve the resume's crispness., bulletPointLength=Several bullet points are lengthy and should be more concise to maintain reader engagement. Aim to keep bullet points to no more than two lines each to enhance readability., scale=100}, qualityAddOn={feedback=The candidate's resume largely adheres to professional stylistic guidelines, contributing to a polished presentation. Addressing minor style issues, especially in language use and date formats, can further elevate its professional tone., score=64, buzzwordsCliches=While the resume avoids most buzzwords and clichés, specific phrases like 'team player' could be replaced with narrative evidence of teamwork skills. Describing situations where these skills have directly impacted success would be more effective., datesFormatting=Dates are formatted consistently but could incorporate a clearer style, such as writing 'Month Year' to aid readability. Ensuring uniformity across the document helps to maintain a professional appearance., activeVoice=Predominantly, the resume uses active voice, which conveys actions and achievements effectively. Continued diligence in maintaining this style will keep the content engaging and direct., scale=100, personalPronounsUsage=The resume maintains an appropriate professional tone by avoiding personal pronouns, which aligns with business standards. Continually ensuring their absence will further solidify the resume’s formal voice.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Manish?
user:  hello
assistant:  Hi Manish
user:  the person you are speaking with has put your call on hold please stay on the line
assistant:  Thanks for letting
user:  आप जिस व्यक्ति से बात कर रहे हैं उसने आपकी call को hold पर रखा है कृपया line पर बने रहें
assistant:  Thanks
user:  the person you are speaking with has put your call on hold please the line
assistant:  Hey Manish, thanks for staying on the line. So, I saw your resume score came in at sixty-four out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. What’s your current goal with this resume? Are you looking for a new job, a career shift, or something else?
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However, the section headings can be more visually distinct to improve readability and aiding quick navigation., score=68, readability=The readability of the resume is acceptable with clear fonts and no excessive decorative elements. Small adjustments in text spacing and use of dividers could further improve the overall readability., essentialSectionsPresence=All crucial sections, such as Professional Experience, Education, and Skills, are present and correctly ordered. An Achievements section is included, adding value to the resume, but it could be placed more prominently to catch the reader's eye., scale=100}, atsReadabilityScore={feedback=The structure and language of the resume are largely compatible with ATS standards, enhancing its likelihood for selection in digital recruitment processes. 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