Call Details

Bolna ID: 4d83f31b-abdd-472a-9d22-db963160b9d5

Phone: +919963142829

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-28 13:06:52

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 13:18:18

Next Call Scheduled:
2025-10-28 13:18:18

Call Timeline 14
2025-10-28 13:06:58
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 13:07:02
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:07:24
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:07:37
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:07:37
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-28 13:07:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-28 13:12:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b3e17181-7298-4615-b01c-fe3af7b4aec8}
2025-10-28 13:13:18
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=b3e17181-7298-4615-b01c-fe3af7b4aec8, attempt_no=1}
2025-10-28 13:13:18
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-28 13:13:18
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b3e17181-7298-4615-b01c-fe3af7b4aec8}
2025-10-28 13:18:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4784714d-95e7-45fb-a9be-ead9bd1fda7e}
2025-10-28 13:19:16
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=4784714d-95e7-45fb-a9be-ead9bd1fda7e, attempt_no=2}
2025-10-28 13:19:16
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-28 13:19:16
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4784714d-95e7-45fb-a9be-ead9bd1fda7e}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-28 07:36:56, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T07:36:56.337295, scheduled_at=2025-10-28T07:36:56.337271, custom_extractions=null, telephony_data={duration=0.0, to_number=+919963142829, provider_call_id=115cc519-39ac-491d-92c3-55055c080666, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919963142829, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 12:56:15, callback_request_id=null, is_callback=null, fullName=MOHD, resume_review_id=69006fb418c3410378904d83, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is well-structured, with clear sections and appropriate chronology for experience and education; this enhances readability and navigation. The consistent use of headings and bullet points makes it easy to scan and quickly grasp key information., score=65, readability=The resume is highly readable, mainly due to its clean formatting, the use of white space, and the clear separation of sections. The choice of font and font size contributes to a comfortable reading experience making it easily searchable., essentialSectionsPresence=Essential sections like Experience (in reverse chronological order) and Education are present and organized effectively. The inclusion of a Professional Summary, Core Competencies, and a Technical Hiring Domains section further strengthens the resume., scale=100}, atsReadabilityScore={feedback=The resume demonstrates strong ATS compatibility, with a well-organized structure, clear headings, and the inclusion of relevant keywords. To enhance it, focus on including industry-specific keywords and a structured layout., score=60, scale=100, keyElementsReadableByATS=Key elements such as full name, contact information, job titles and dates, are clearly presented and easily readable by Applicant Tracking Systems. Including more specialized keywords will further optimize its performance.}, impact={feedback=The use of bullet points effectively highlights key responsibilities and achievements in the professional experience section. The resume uses strong action verbs, but the impact could be enhanced with more quantifiable achievements., score=60, spellCheck=There are no apparent spelling or grammatical errors, indicating attention to detail. Double-checking the resume for any minor errors before submission is advised., bulletPointsUsage=The Work Experience section effectively utilizes bullet points to list responsibilities and achievements, making it easy to scan for key information. These bullet points clearly articulate the scope of your responsibilities and the key contributions made in each role., weakActionVerbs=The resume uses a good selection of active verbs, but look for opportunities to enhance some verbs. For example, instead of ‘Partnered’ try 'Collaborated' or 'Spearheaded' to portray more agency or authority., scale=100, quantifyingImpact=The resume would benefit from adding specific numbers and percentages to quantify your accomplishments. For example, quantifying the percentage increase in candidate pipeline quality, as improving KPI metrics enhances the resume., repetitionAvoidance=While the use of action verbs is consistent, avoid repetitive use of the same verbs. Varying the verbs will keep the description of the role more engaging and impactful. Review the Work Experience and look for opportunities to replace phrases with synonyms., accomplishmentLanguage=The language used generally demonstrates an accomplishment-oriented approach, however, certain points in professional experience lack impact. Improve the impact by rephrasing statements in the Work Experience to highlight the results.}, crispness={feedback=The resume's length is reasonable for the candidate's experience level, though there is room for improvement in conciseness. A balanced approach of detail and brevity is required to keep it easily skimmable., resumeLength=The resume maintains an appropriate length with three pages, providing an efficient balance of detail and brevity appropriate for the experience level. Consider consolidating the content without losing its informational value., score=58, bulletPointsCount=The number of bullet points appears reasonable, supporting the detailed description of each experience. Review to remove unnecessary bullet points to maintain the resume's crispness., fillerWords=The current version has some instances of filler words or phrases that can be removed for increased impact. Trim any unnecessary words to make the content more concise., bulletPointLength=While some bullet points are concise, other could be condensed for stronger impact. Focusing on the main achievements within each role will make the resume crisp., scale=100}, qualityAddOn={feedback=The resume generally avoids common buzzwords and clichés, and the date formatting is consistent. But it can be further improved with more precise language and less passive wording., score=62, buzzwordsCliches=Avoid overused phrases, by using more specific and descriptive language. 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