Call Details

Bolna ID: 23a9b5aa-fc11-464f-b9bf-698b347b5bdd

Phone: +918590526057

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-28 13:03:52

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 13:15:13

Next Call Scheduled:
2025-10-28 13:15:13

Call Timeline 14
2025-10-28 13:03:57
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 13:04:00
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:04:03
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:04:29
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 13:04:29
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-28 13:04:29
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-28 13:09:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=686002f3-1424-47dd-853d-5dc678889918}
2025-10-28 13:10:13
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=686002f3-1424-47dd-853d-5dc678889918, attempt_no=1}
2025-10-28 13:10:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-28 13:10:13
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=686002f3-1424-47dd-853d-5dc678889918}
2025-10-28 13:15:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=891153d7-c05e-48ec-ab3b-0abc28cb2abe}
2025-10-28 13:16:12
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=891153d7-c05e-48ec-ab3b-0abc28cb2abe, attempt_no=2}
2025-10-28 13:16:12
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-28 13:16:12
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=891153d7-c05e-48ec-ab3b-0abc28cb2abe}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-28 07:33:56, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T07:33:56.970366, scheduled_at=2025-10-28T07:33:56.970332, custom_extractions=null, telephony_data={duration=0.0, to_number=+918590526057, provider_call_id=2b8a16e5-dc70-4ee9-aa2f-777e27d88b3b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918590526057, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 12:52:50, callback_request_id=null, is_callback=null, fullName=Anjaly, resume_review_id=69006f0f9f941c720e732158, reviewDetails={overallScore={score=58.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has all the essential sections like Experience and Education, however, they aren't structured effectively. The experience section needs to be in reverse chronological order to highlight recent accomplishments., score=60, readability=Readability is somewhat hampered by the lack of consistent formatting and the use of lengthy paragraphs. Breaking down information into bullet points and utilizing clear headings and subheadings will vastly improve readability., essentialSectionsPresence=The presence of sections like Experience, Education, and Contact Information is good, but enhancing their structuring can significantly aid readability. Ensure that each section is clearly labeled and that the information within is easy to scan., scale=100}, atsReadabilityScore={feedback=Your resume's structure is somewhat ATS-friendly, but several improvements can be made. 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Optimize their usage to describe responsibilities and achievements in a concise manner., weakActionVerbs=The resume uses several weak action verbs; replace them with stronger, more impactful verbs to highlight accomplishments. For example, use 'Led,' 'Managed,' or 'Implemented' instead of 'Assisted' or 'Helped.', scale=100, quantifyingImpact=Quantifiable achievements are missing. Include specific metrics to demonstrate the impact of your work, such as the number of patients handled or the percentage by which you improved process efficiencies., repetitionAvoidance=There's a moderate amount of repetition in the use of action verbs; diversifying these helps make the descriptions more impactful. Avoid repeating the same action verbs, and use synonyms., accomplishmentLanguage=The language used is mainly task-oriented rather than accomplishment-focused. Revise the statements to highlight the outcomes and results of your actions.}, crispness={feedback=The resume could be more concise to make it easier for the reader to absorb the information. Condensing some sections, particularly the experience descriptions, would improve clarity., resumeLength=The length of your resume is appropriate given your experience, but there's room to condense it without losing critical information., score=55, bulletPointsCount=The bullet point count is moderate, but some paragraphs could be transformed into concise bullet points., fillerWords=The presence of filler words is minimal, but there's still a requirement to remove repetitive or unnecessary phrases in the descriptions., bulletPointLength=Some bullet points are lengthy; reducing the length of these points will improve scannability. 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