Call Details

Bolna ID: db11ea80-ce3d-438b-818a-535af0519bcd

Phone: +917980706411

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
2025-10-28 11:58:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 12:04:14

Next Call Scheduled:
2025-10-28 12:04:14

Call Timeline 6
2025-10-28 11:58:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 11:58:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 11:58:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 11:59:14
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 11:59:14
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-28 11:59:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
Call History (Raw Callbacks) 3

{created_at_str=2025-10-28 06:28:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T06:28:50.476408, scheduled_at=2025-10-28T06:28:50.476382, custom_extractions=null, telephony_data={duration=0.0, to_number=+917980706411, provider_call_id=36347a2a-ccb1-47db-bd71-7b6d9f9cea1a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917980706411, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 11:48:44, callback_request_id=null, is_callback=null, fullName=Uttam, resume_review_id=690060099f941c720e731d79, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Summary, Experience, and Education, which are well-presented and clearly labeled. However, the layout could be improved by placing more emphasis on key sections like Experience, putting them in reverse chronological order for better readability., score=68, readability=The font size and style make the resume generally readable, but some sections appear cluttered. Improving spacing and alignment could enhance clarity and ease of information retrieval., essentialSectionsPresence=Essential sections such as Experience, Education, and Skills are present, ensuring that important information is not missing. However, sections like Hobbies may not be necessary unless they directly enhance your professional profile., scale=100}, atsReadabilityScore={feedback=The resume structure is generally ATS-friendly, with clear labeling and straightforward sections. However, incorporating more industry-specific keywords relevant to the roles you're targeting could improve ATS readability., score=65, scale=100, keyElementsReadableByATS=All vital sections such as Contact Information, Work Experience, and Education are labeled, improving ATS recognition. However, refining keywords to better match job descriptions could aid in passing initial ATS scans.}, impact={feedback=The resume effectively uses bullet points, but lacks quantifiable achievements that could boost its impact. Use of stronger, action-oriented language could substantially enhance the demonstrated achievements., score=62, spellCheck=The document appears free of spelling errors, suggesting a good level of initial proofreading. Ensure consistency in capitalization and abbreviation usage to maintain a professional look throughout., bulletPointsUsage=The bullet points make key information scannable, aiding quick understanding of responsibilities. However, consider diversifying the format to avoid monotony and enhance detail for each job responsibility., weakActionVerbs=Many sections use weak action verbs that lessen impact; replacing them with stronger alternatives like "spearheaded" or "optimized" could increase persuasiveness. A stronger verb selection can convey leadership and initiative more effectively., scale=100, quantifyingImpact=Impact is not adequately quantified; consider adding metrics such as percentages or growth figures to illustrate achievements. For example, "Improved sales by X%" can attract more attention to your contributions., repetitionAvoidance=Several action verbs and phrases are repeated, which can make the resume feel monotonous. Diversifying the language used to describe your tasks and achievements will keep the reader engaged., accomplishmentLanguage=The resume could benefit from more result-driven language that emphasizes accomplishments over duties. Highlighting the outcomes of your actions rather than just the actions themselves will enhance impact.}, crispness={feedback=The resume is concise but could improve the impact by condensing certain sections. Avoid long paragraphs for a more straightforward presentation of your achievements and skills, which will enhance readability., resumeLength=The length is appropriate for the experience level, neither too short nor excessively long. However, ensuring the use of space is maximized by maintaining conciseness will make it more inviting to read., score=58, bulletPointsCount=There aren't many bullet points, which limits detailed exploration of each role. Increasing the bullet points in crucial sections like Experience while keeping them succinct can enhance the readability., fillerWords=The resume contains some filler words that could be removed to enhance clarity and conciseness. Unnecessary words can distract from critical achievements, so eliminating them can improve reading flow., bulletPointLength=Some bullet points are too lengthy, which may overwhelm readers and obscure key insights. Strive for conciseness by making each point direct and to the point, ensuring it precisely highlights accomplishments., scale=100}, qualityAddOn={feedback=The resume avoids most clichés but occasionally relies on overused phrases that could be replaced with more specific descriptions. Consistent formatting, particularly for dates, is necessary to maintain clarity., score=60, buzzwordsCliches=The use of common buzzwords should be minimized in favor of specific, descriptive language that highlights unique skills or contributions. Concrete examples and details engage the reader much more effectively than clichés., datesFormatting=Date formatting throughout the resume is inconsistent, making it confusing to follow timelines. Consistency in format (e.g., 'MM YYYY - MM YYYY') will improve clarity and look more polished., activeVoice=The resume uses active voice in several places, which is good; however, sections where passive voice appears should be revised. Ensuring consistent use of active voice will enhance both clarity and impact of statements., scale=100, personalPronounsUsage=Personal pronouns are largely avoided, which aligns well with professional resume standards. This helps in maintaining an objective tone focused on achievements and roles rather than storytelling.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T06:29:13.662486, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 06:29:13, id=db11ea80-ce3d-438b-818a-535af0519bcd, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 06:28:50, status=busy}

{created_at_str=2025-10-28 06:28:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T06:28:50.476408, scheduled_at=2025-10-28T06:28:50.476382, custom_extractions=null, telephony_data={duration=0.0, to_number=+917980706411, provider_call_id=36347a2a-ccb1-47db-bd71-7b6d9f9cea1a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917980706411, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 11:48:44, callback_request_id=null, is_callback=null, fullName=Uttam, resume_review_id=690060099f941c720e731d79, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Summary, Experience, and Education, which are well-presented and clearly labeled. However, the layout could be improved by placing more emphasis on key sections like Experience, putting them in reverse chronological order for better readability., score=68, readability=The font size and style make the resume generally readable, but some sections appear cluttered. Improving spacing and alignment could enhance clarity and ease of information retrieval., essentialSectionsPresence=Essential sections such as Experience, Education, and Skills are present, ensuring that important information is not missing. However, sections like Hobbies may not be necessary unless they directly enhance your professional profile., scale=100}, atsReadabilityScore={feedback=The resume structure is generally ATS-friendly, with clear labeling and straightforward sections. However, incorporating more industry-specific keywords relevant to the roles you're targeting could improve ATS readability., score=65, scale=100, keyElementsReadableByATS=All vital sections such as Contact Information, Work Experience, and Education are labeled, improving ATS recognition. However, refining keywords to better match job descriptions could aid in passing initial ATS scans.}, impact={feedback=The resume effectively uses bullet points, but lacks quantifiable achievements that could boost its impact. Use of stronger, action-oriented language could substantially enhance the demonstrated achievements., score=62, spellCheck=The document appears free of spelling errors, suggesting a good level of initial proofreading. Ensure consistency in capitalization and abbreviation usage to maintain a professional look throughout., bulletPointsUsage=The bullet points make key information scannable, aiding quick understanding of responsibilities. However, consider diversifying the format to avoid monotony and enhance detail for each job responsibility., weakActionVerbs=Many sections use weak action verbs that lessen impact; replacing them with stronger alternatives like "spearheaded" or "optimized" could increase persuasiveness. A stronger verb selection can convey leadership and initiative more effectively., scale=100, quantifyingImpact=Impact is not adequately quantified; consider adding metrics such as percentages or growth figures to illustrate achievements. For example, "Improved sales by X%" can attract more attention to your contributions., repetitionAvoidance=Several action verbs and phrases are repeated, which can make the resume feel monotonous. Diversifying the language used to describe your tasks and achievements will keep the reader engaged., accomplishmentLanguage=The resume could benefit from more result-driven language that emphasizes accomplishments over duties. Highlighting the outcomes of your actions rather than just the actions themselves will enhance impact.}, crispness={feedback=The resume is concise but could improve the impact by condensing certain sections. Avoid long paragraphs for a more straightforward presentation of your achievements and skills, which will enhance readability., resumeLength=The length is appropriate for the experience level, neither too short nor excessively long. However, ensuring the use of space is maximized by maintaining conciseness will make it more inviting to read., score=58, bulletPointsCount=There aren't many bullet points, which limits detailed exploration of each role. Increasing the bullet points in crucial sections like Experience while keeping them succinct can enhance the readability., fillerWords=The resume contains some filler words that could be removed to enhance clarity and conciseness. Unnecessary words can distract from critical achievements, so eliminating them can improve reading flow., bulletPointLength=Some bullet points are too lengthy, which may overwhelm readers and obscure key insights. Strive for conciseness by making each point direct and to the point, ensuring it precisely highlights accomplishments., scale=100}, qualityAddOn={feedback=The resume avoids most clichés but occasionally relies on overused phrases that could be replaced with more specific descriptions. Consistent formatting, particularly for dates, is necessary to maintain clarity., score=60, buzzwordsCliches=The use of common buzzwords should be minimized in favor of specific, descriptive language that highlights unique skills or contributions. Concrete examples and details engage the reader much more effectively than clichés., datesFormatting=Date formatting throughout the resume is inconsistent, making it confusing to follow timelines. Consistency in format (e.g., 'MM YYYY - MM YYYY') will improve clarity and look more polished., activeVoice=The resume uses active voice in several places, which is good; however, sections where passive voice appears should be revised. Ensuring consistent use of active voice will enhance both clarity and impact of statements., scale=100, personalPronounsUsage=Personal pronouns are largely avoided, which aligns well with professional resume standards. This helps in maintaining an objective tone focused on achievements and roles rather than storytelling.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T06:28:52.844107, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 06:28:52, id=db11ea80-ce3d-438b-818a-535af0519bcd, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 06:28:50, status=ringing}

{created_at_str=2025-10-28 06:28:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T06:28:50.476408, scheduled_at=2025-10-28T06:28:50.476382, custom_extractions=null, telephony_data={duration=0.0, to_number=+917980706411, provider_call_id=36347a2a-ccb1-47db-bd71-7b6d9f9cea1a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917980706411, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 11:48:44, callback_request_id=null, is_callback=null, fullName=Uttam, resume_review_id=690060099f941c720e731d79, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Summary, Experience, and Education, which are well-presented and clearly labeled. However, the layout could be improved by placing more emphasis on key sections like Experience, putting them in reverse chronological order for better readability., score=68, readability=The font size and style make the resume generally readable, but some sections appear cluttered. Improving spacing and alignment could enhance clarity and ease of information retrieval., essentialSectionsPresence=Essential sections such as Experience, Education, and Skills are present, ensuring that important information is not missing. However, sections like Hobbies may not be necessary unless they directly enhance your professional profile., scale=100}, atsReadabilityScore={feedback=The resume structure is generally ATS-friendly, with clear labeling and straightforward sections. However, incorporating more industry-specific keywords relevant to the roles you're targeting could improve ATS readability., score=65, scale=100, keyElementsReadableByATS=All vital sections such as Contact Information, Work Experience, and Education are labeled, improving ATS recognition. However, refining keywords to better match job descriptions could aid in passing initial ATS scans.}, impact={feedback=The resume effectively uses bullet points, but lacks quantifiable achievements that could boost its impact. Use of stronger, action-oriented language could substantially enhance the demonstrated achievements., score=62, spellCheck=The document appears free of spelling errors, suggesting a good level of initial proofreading. Ensure consistency in capitalization and abbreviation usage to maintain a professional look throughout., bulletPointsUsage=The bullet points make key information scannable, aiding quick understanding of responsibilities. However, consider diversifying the format to avoid monotony and enhance detail for each job responsibility., weakActionVerbs=Many sections use weak action verbs that lessen impact; replacing them with stronger alternatives like "spearheaded" or "optimized" could increase persuasiveness. A stronger verb selection can convey leadership and initiative more effectively., scale=100, quantifyingImpact=Impact is not adequately quantified; consider adding metrics such as percentages or growth figures to illustrate achievements. For example, "Improved sales by X%" can attract more attention to your contributions., repetitionAvoidance=Several action verbs and phrases are repeated, which can make the resume feel monotonous. Diversifying the language used to describe your tasks and achievements will keep the reader engaged., accomplishmentLanguage=The resume could benefit from more result-driven language that emphasizes accomplishments over duties. Highlighting the outcomes of your actions rather than just the actions themselves will enhance impact.}, crispness={feedback=The resume is concise but could improve the impact by condensing certain sections. Avoid long paragraphs for a more straightforward presentation of your achievements and skills, which will enhance readability., resumeLength=The length is appropriate for the experience level, neither too short nor excessively long. However, ensuring the use of space is maximized by maintaining conciseness will make it more inviting to read., score=58, bulletPointsCount=There aren't many bullet points, which limits detailed exploration of each role. Increasing the bullet points in crucial sections like Experience while keeping them succinct can enhance the readability., fillerWords=The resume contains some filler words that could be removed to enhance clarity and conciseness. Unnecessary words can distract from critical achievements, so eliminating them can improve reading flow., bulletPointLength=Some bullet points are too lengthy, which may overwhelm readers and obscure key insights. Strive for conciseness by making each point direct and to the point, ensuring it precisely highlights accomplishments., scale=100}, qualityAddOn={feedback=The resume avoids most clichés but occasionally relies on overused phrases that could be replaced with more specific descriptions. Consistent formatting, particularly for dates, is necessary to maintain clarity., score=60, buzzwordsCliches=The use of common buzzwords should be minimized in favor of specific, descriptive language that highlights unique skills or contributions. Concrete examples and details engage the reader much more effectively than clichés., datesFormatting=Date formatting throughout the resume is inconsistent, making it confusing to follow timelines. Consistency in format (e.g., 'MM YYYY - MM YYYY') will improve clarity and look more polished., activeVoice=The resume uses active voice in several places, which is good; however, sections where passive voice appears should be revised. Ensuring consistent use of active voice will enhance both clarity and impact of statements., scale=100, personalPronounsUsage=Personal pronouns are largely avoided, which aligns well with professional resume standards. This helps in maintaining an objective tone focused on achievements and roles rather than storytelling.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T06:28:51.935395, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 06:28:51, id=db11ea80-ce3d-438b-818a-535af0519bcd, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 06:28:50, status=initiated}