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Call Details

Bolna ID: b7094fb9-aba3-426e-bc86-b77d0abfa658

Phone: +917889656843

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹7.38

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-28 10:50:35

Last Retry At:
2025-10-28 10:50:35

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-28 10:55:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 10:55:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 10:55:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 10:56:19
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 10:57:13
COMPLETED MAIN
CALLBACK_UPDATE
₹7.38
Duration: 41.90s
2025-10-28 10:58:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-28 10:58:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  i have already talked to the just ten minutes before
assistant:  Oh, got it! Just making sure you got all the info you need. Quick question—how are you feeling about your resume score? It was a bit low, right? What’s your main goal right now—job search, career shift, or something else?
user:  thank you
assistant:  I get it, a low score can feel like a punch in the gut. But here’s the thing—
, updated_at=2025-10-28T05:27:10.795621, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 05:27:10, id=b7094fb9-aba3-426e-bc86-b77d0abfa658, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita reaches out to the user to discuss transforming their resume for better job prospects. The user mentions they had already spoken to someone just ten minutes prior. Anita checks in on the user's resume score, which was low, and asks about their current goals regarding job searching or career shifts. The user responds with gratitude, and Anita acknowledges the user's feelings about the low score., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=41.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=41.79994, provider_connected=false}, transcriber_duration=41.79994, transcriber_model=nova-3, synthesizer_characters=651, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=651, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=90, input=153}, azure_gpt-4_1-mini={output=152, input=3351}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=90, input=153, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=152, input=3351, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=3935, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 05:25:49, status=call-disconnected}

{created_at_str=2025-10-28 05:25:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T05:25:49.045128, scheduled_at=2025-10-28T05:25:49.045099, custom_extractions=null, telephony_data={duration=0.0, to_number=+917889656843, provider_call_id=54f3fa41-7a15-4ff0-a2c1-0bdc220ca1bd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917889656843, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=be9deea7-a507-4d95-a73a-8798eef08b63, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T05:26:18.373396, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 05:26:18, id=b7094fb9-aba3-426e-bc86-b77d0abfa658, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 05:25:49, status=in-progress}

{created_at_str=2025-10-28 05:25:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T05:25:49.045128, scheduled_at=2025-10-28T05:25:49.045099, custom_extractions=null, telephony_data={duration=0.0, to_number=+917889656843, provider_call_id=54f3fa41-7a15-4ff0-a2c1-0bdc220ca1bd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917889656843, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=be9deea7-a507-4d95-a73a-8798eef08b63, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T05:25:52.579256, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 05:25:52, id=b7094fb9-aba3-426e-bc86-b77d0abfa658, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 05:25:49, status=ringing}

{created_at_str=2025-10-28 05:25:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T05:25:49.045128, scheduled_at=2025-10-28T05:25:49.045099, custom_extractions=null, telephony_data={duration=0.0, to_number=+917889656843, provider_call_id=54f3fa41-7a15-4ff0-a2c1-0bdc220ca1bd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917889656843, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=be9deea7-a507-4d95-a73a-8798eef08b63, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T05:25:49.870565, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 05:25:49, id=b7094fb9-aba3-426e-bc86-b77d0abfa658, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 05:25:49, status=initiated}