Call Details

Bolna ID: 199e2bb3-c180-4b7c-b3d2-ee73b923f801

Phone: +919087338133

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-28 09:38:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-28 09:50:28

Next Call Scheduled:
2025-10-28 09:50:28

Call Timeline 14
2025-10-28 09:38:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 09:38:54
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 09:38:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 09:39:33
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 09:39:33
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-28 09:39:33
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-28 09:44:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e871eb37-a8f4-47fb-b995-000dc456cbbd}
2025-10-28 09:45:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=e871eb37-a8f4-47fb-b995-000dc456cbbd, attempt_no=1}
2025-10-28 09:45:28
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-28 09:45:28
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e871eb37-a8f4-47fb-b995-000dc456cbbd}
2025-10-28 09:50:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=b0a42599-a9ea-466c-9122-d5b56ff61158}
2025-10-28 09:51:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=b0a42599-a9ea-466c-9122-d5b56ff61158, attempt_no=2}
2025-10-28 09:51:30
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-28 09:51:30
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=b0a42599-a9ea-466c-9122-d5b56ff61158}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-28 04:08:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T04:08:50.013836, scheduled_at=2025-10-28T04:08:50.013809, custom_extractions=null, telephony_data={duration=0.0, to_number=+919087338133, provider_call_id=714f29ba-d219-41ce-a385-6c0dbb2c17b8, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919087338133, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 09:27:54, callback_request_id=null, is_callback=null, fullName=CHANDUMATHY.G.R, resume_review_id=69003efe9f941c720e7316f5, reviewDetails={overallScore={score=57.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout lacks a professional structure, and the absence of sections like a well-defined summary reduces its effectiveness. A more organized format, especially in listing experiences, would enhance readability and presentation., score=60, readability=The contact details are clear, but the rest of the content needs better formatting for ease of reading. Ease of reading would be improved with consistent use of headings and a clear structure to guide the reader., essentialSectionsPresence=The resume has missing essential sections like a well-defined Professional Summary. Including a 'Summary' that outlines your career achievements at the start is crucial for drawing immediate attention., scale=100}, atsReadabilityScore={feedback=While contact details are ATS-friendly, the overall structure could be improved for enhanced ATS compatibility. Simplifying sections and standardizing formatting could aid in better ATS parsing., score=64, scale=100, keyElementsReadableByATS=Essential elements like the name and contact information are readable by ATS. However, job titles and sections could be better formatted for AIS readability.}, impact={feedback=The resume lacks quantifiable achievements, weakening its overall impact. Including concrete numbers and metrics could significantly strengthen the presentation of past roles., score=58, spellCheck=The resume does not have spelling mistakes but could benefit from grammatical refinement. Ensuring grammatical accuracy improves professionalism and readability., bulletPointsUsage=Use of bullet points is inconsistent, and many points are presented in paragraphs instead. Breaking down tasks into bullet points would improve clarity and emphasize key responsibilities., weakActionVerbs=Action verbs are somewhat weak and do not fully capture the dynamism of roles. Strong verbs like 'achieved', 'managed', and 'collaborated' should be used to convey impact more powerfully., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable achievements in the descriptions. Adding measurable outcomes, like 'reduced turnover by 15%', would add significant value., repetitionAvoidance=Repetitive use of certain phrases diminishes the strength of descriptions. Diversifying the language used to describe tasks and achievements could enhance appeal., accomplishmentLanguage=The lack of accomplishment-oriented language weakens the text's persuasive power. Including language that highlights personal contributions and successes is recommended.}, crispness={feedback=The resume's length and structure reflect a lack of conciseness and clarity. Condensing content and focusing on key achievements in brief bullet points could enhance the document's impact., resumeLength=The resume extends over key aspects without achieving depth, needing more concise language. A one-page resume would be suitable for focusing on essential information., score=51, bulletPointsCount=Bullet points are underutilized, with several sections written in paragraph form. Increasing the number of concise bullet points would make information more digestible., fillerWords=The resume contains numerous filler words that dilute the message. Eliminating unnecessary language will add clarity and precision to the key points., bulletPointLength=Bullet points that do exist are overly long and descriptive. Keeping bullet points to one to two lines would sharpen the resume's professional appeal., scale=100}, qualityAddOn={feedback=The presence of buzzwords reduces the resume's originality, while inconsistent date formats create confusion. A review of stylistic elements, such as date formats and active voice, is essential for professional standard improvement., score=55, buzzwordsCliches=Buzzwords like 'dynamic' and 'result-oriented' are overused and detract from the resume's uniqueness. 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