Call Details

Bolna ID: 575fa662-b1bd-4098-adbe-acef59d44452

Phone: +917053942976

From: +918035316264

Status: failed

Processing: COMPLETED

Duration: N/A

Cost: N/A

Timestamps

Started:
2025-10-28 09:07:48

Ended:
Not set

Last Processed:
2025-10-28 09:09:48

Last Retry At:
2025-10-28 09:09:48

Next Retry Scheduled:
2025-10-28 09:12:53

Next Call Scheduled:
2025-10-28 09:12:53

Call Timeline 6
2025-10-28 09:07:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-28 09:07:53
FAILED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-28 09:07:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=FAILED}
2025-10-28 09:07:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: FAILED, attempt_no=1}
2025-10-28 09:09:48
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-28 09:09:48}
2025-10-28 09:09:48
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-28 09:09:48}
Call History (Raw Callbacks) 1

{created_at_str=2025-10-28 03:37:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T03:37:49.465911, scheduled_at=2025-10-28T03:37:49.465886, custom_extractions=null, telephony_data={duration=0.0, to_number=+917053942976, provider_call_id=null, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917053942976, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 08:56:49, callback_request_id=null, is_callback=null, fullName=SURAJ, resume_review_id=690037c19f941c720e731659, reviewDetails={overallScore={score=61.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally clean and sections are well-defined, but using uniform fonts and styles for headers will improve consistency. The organized structure is commendable, facilitating quick scanning by both recruiters and ATS., score=68, readability=The resume is mostly easy to read, but there's room to improve by using more white space between sections to break up text blocks. Proper spacing and consistent use of fonts will enhance overall readability., essentialSectionsPresence=Essential sections like Professional Summary, Core Skills, and Professional Experience are well-placed. However, adding a separate 'Education' section at the end would maintain logical order and flow., scale=100}, atsReadabilityScore={feedback=High ATS readability is achieved through logical sectioning and relevant keyword inclusion. Ensuring precise keyword alignment with job descriptions can further elevate compatibility., score=64, scale=100, keyElementsReadableByATS=Key details such as contact information and current title are clearly presented, which is beneficial for ATS parsing. A more targeted use of industry-specific terminology will enhance keyword richness.}, impact={feedback=The use of bullet points helps highlight key achievements, although some points could further benefit from more precise quantification. Strong action verbs are used sparingly; enhancing these could strengthen persuasive impact., score=60, spellCheck=Spelling is error-free, showing attention to detail. Maintaining this level of care in future edits will continue to reflect professionalism., bulletPointsUsage=Bullet points in the Work Experience section are effective in breaking down responsibilities. However, rephrasing to begin with stronger action verbs will bolster impact., weakActionVerbs=Action verbs are sometimes generic, and including more dynamic verbs can create a stronger narrative. Replacing weak verbs with more compelling actions could invigorate descriptions., scale=100, quantifyingImpact=Some achievements are quantified well, such as 'improved claim processing efficiency by 15%,' but more metrics like specific cost savings or time reductions could be included. Providing quantifiable results supports credibility., repetitionAvoidance=While there is some repetition of responsibilities in different roles, the overall variety of experiences covered is solid. Reducing redundant phrases across roles can provide unique insights into each experience., accomplishmentLanguage=The language often highlights accomplishments, though integrating more outcome-based descriptions can further demonstrate impact. Reflect on the 'so what' of duties to enhance this aspect.}, crispness={feedback=The resume is somewhat lengthy given its scope; refining content can enhance crispness. Using bullet points judiciously will help in conveying key messages more succinctly., resumeLength=The document is slightly longer than standard for this level of experience, considering it's almost two pages. Streamlining content by prioritizing most recent and relevant achievements will foster conciseness., score=55, bulletPointsCount=Bullet points are numerous, and while they add structure, ensuring each serves a unique purpose will prevent redundancy. Review to ensure each point adds distinct value., fillerWords=Filler words appear occasionally, which can dilute impact; focus on using exact language. Eliminating non-essential words will sharpen overall message delivery., bulletPointLength=Some bullet points are lengthy and could be condensed for clarity. Shortening points to one to two lines each will aid quick scanning., scale=100}, qualityAddOn={feedback=Overall, the style is straightforward, but avoiding buzzwords can lend authenticity. Consistent formatting and the adoption of active voice are noted; personal pronouns are not employed, adhering to formal standards., score=62, buzzwordsCliches=While prevalent buzzwords are minimal, some terms like 'dynamic' or 'proactive' can be replaced with direct examples of outcomes. Use concrete details over vague descriptors to showcase talents genuinely., datesFormatting=Dates are presented uniformly, enhancing clarity. Continued consistency in this area will sustain a professional appearance., activeVoice=The use of active voice is evident in most sections, promoting engagement. Consistently applying this approach keeps descriptions lively and persuasive., scale=100, personalPronounsUsage=No personal pronouns are used, which aligns with professional resume norms. Keeping language formal and impersonal remains key.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T03:37:53.305772, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 03:37:53, id=575fa662-b1bd-4098-adbe-acef59d44452, campaign_id=null, summary=null, error_message=Unsupported call number, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 03:37:49, status=failed}
Context Details
{recipient_phone_number=+917053942976, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 08:56:49, callback_request_id=null, is_callback=null, fullName=SURAJ, resume_review_id=690037c19f941c720e731659, parentBolnaId=null, attemptType=null}, resume_review_id=null}