Call Details
Bolna ID:
7d434f0f-54e6-4ffe-9874-96fc626d9e56
Phone: +919682379284
From: +918035316264
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹14.06
Timestamps
Started:
2025-10-28 09:00:47
Ended:
Not set
Last Processed:
Not set
Last Retry At:
Not set
Next Retry Scheduled:
2025-10-28 09:12:50
Next Call Scheduled:
2025-10-28 09:12:50
Call Timeline 17
Call History (Raw Callbacks) 9
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, updated_at=2025-10-28T03:44:27.47027, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 03:44:27, id=5643bf72-fc14-4769-b0ea-ea9e532640c4, campaign_id=null, summary=User: Yes, this is [User's Name].
Agent: Hello [User's Name], how can I assist you today?
User: I have a question about my recent order.
Agent: Sure, what would you like to know?
User: I want to check the status of my order.
Agent: Let me pull up your order details.
User: Thank you.
Agent: Your order is currently being processed and should be shipped within the next 2-3 business days.
User: Great! Thank you for the information.
Agent: You're welcome! Is there anything else I can help you with?
User: No, that's all for now.
Agent: Alright, have a great day!
User: You too, bye!
Agent: Goodbye!
### Summary:
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{created_at_str=2025-10-28 03:37:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-28T03:37:48.566112, scheduled_at=2025-10-28T03:37:48.566086, custom_extractions=null, telephony_data={duration=0.0, to_number=+919682379284, provider_call_id=null, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919682379284, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=7d434f0f-54e6-4ffe-9874-96fc626d9e56, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-28T03:37:49.756365, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-28 03:37:49, id=e6175dc0-384b-40ca-8cb0-4338dbdfe4e3, campaign_id=null, summary=null, error_message=Unsupported call number, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-28 03:37:48, status=failed}
{created_at_str=2025-10-28 03:30:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=14.06, batch_id=null, cost_breakdown={synthesizer=13.47, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=13.47}, llm=0.5940000000000001, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.01, extraction=0, conversation=0.451, hangup=0.133}}, created_at=2025-10-28T03:30:49.218784, scheduled_at=2025-10-28T03:30:49.218756, custom_extractions=null, telephony_data={duration=0.0, to_number=+919682379284, provider_call_id=d6a01a76-658d-4cfa-996f-9505e5d6fc91, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919682379284, recipient_data={recipient_phone_number=null, review_completed=2025-10-28 08:48:24, callback_request_id=null, is_callback=null, fullName=NASRULLAH, resume_review_id=690035cb9f941c720e731637, reviewDetails={overallScore={score=58.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's layout is cluttered, making it challenging to navigate. Essential sections like experience and education appear disorganized, affecting readability., score=59, readability=Readability is hindered by a lack of clear separation between sections, making it difficult for ATS or recruiters to scan effectively. Implementing headings and sub-headings will significantly enhance clarity., essentialSectionsPresence=While necessary sections such as education and work experience are present, their arrangement lacks coherence. Both sections should be reorganized to emphasize chronological relevance., scale=100}, atsReadabilityScore={feedback=The resume's ATS readability is moderate, though improvements could bolster compatibility. Structured keywords and consistent headings are lacking., score=61, scale=100, keyElementsReadableByATS=Key elements such as recent positions and contact information are present but unlabelled or inadequately formatted, affecting ATS parsing accuracy.}, impact={feedback=The resume lacks a compelling impact due to vague descriptions and unquantified achievements. There's a need for using specific metrics to better highlight contributions., score=58, spellCheck=While spell check was mostly clear, there are minor grammatical errors that should be addressed to ensure professionalism., bulletPointsUsage=Bullet points are inconsistently used, often appearing as long, dense paragraphs instead of concise points. 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Striving for conciseness will be beneficial., resumeLength=Despite a comprehensive career history, the document's length feels disproportionate. It could be effectively condensed to maintain interest and engagement., score=53, bulletPointsCount=The document uses an excessive number of bullet points, contributing to a cumbersome reading experience. Prioritizing key achievements will enhance focus., fillerWords=The presence of filler words detracts from the resume's impact, suggesting a need for tighter editing. Eliminating verbosity will improve clarity and precision., bulletPointLength=Many bullet points are excessively long, resembling full sentences or paragraphs. Reducing their length is necessary to effectively convey key points., scale=100}, qualityAddOn={feedback=Quality is affected by extensive jargon and formatting inconsistencies. Greater attention to stylistic detail is required for an overall polished impression., score=60, buzzwordsCliches=The text is heavily laden with industry jargon and clichés, which may obscure key achievements. Replacing these with tailored, specific examples will be beneficial., datesFormatting=Inconsistent date formatting disrupts the flow of information. Adhering to one format, such as 'MM/YYYY' throughout, will improve overall coherence., activeVoice=Several sections lack active voice, resulting in passive, less engaging sentences. Converting these to active voice will exhibit initiative and clarity., scale=100, personalPronounsUsage=While personal pronoun usage is minimal, some instances could be more effectively phrased to maintain professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that NASRULLAH?
user: hello
assistant: Hi NASRULLAH, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: not now ma'am can call me
assistant: I
user: after ten am
assistant: Perfect, NASRULLAH! I’ll make a note to reach out after ten AM today. Just so you know
user: yeah sure
assistant: Great! Before I let you go, just a quick heads-up—your resume score came in at fifty-eight point two, which means there’s a lot of room to make it sharper and more powerful. When we connect, I’ll show you exactly how small changes can open doors to better interview calls. Looking forward to talking after
user: okay sure
assistant: Awesome, NASRULLAH! I’ll call you right after ten AM. Meanwhile, if you think about your career goals—like what kind of job or role you’re aiming for—jot that down. It’ll help us tailor your resume perfectly. Talk soon!
assistant: Call will now disconnect
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