Call Details

Bolna ID: 39f8700f-495f-49eb-ba46-b2aa79332f93

Phone: +919066208236

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹21.97

Timestamps

Started:
2025-10-27 17:39:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 17:53:20

Next Call Scheduled:
2025-10-27 17:53:20

Call Timeline 17
2025-10-27 17:39:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 17:39:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:39:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:40:06
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:42:04
COMPLETED MAIN
CALLBACK_UPDATE
₹21.97
Duration: 104.30s
2025-10-27 17:42:04
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-27 17:42:04
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-27 17:42:11
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68ff619b4adf604cd7f461a6, scheduled_for=2025-10-27T19:00}
2025-10-27 17:43:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 17:43:48}
2025-10-27 17:47:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=318ccebb-59da-4e3e-abab-4b866309f9ca}
2025-10-27 17:48:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=318ccebb-59da-4e3e-abab-4b866309f9ca, attempt_no=1}
2025-10-27 17:48:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-27 17:48:20
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=318ccebb-59da-4e3e-abab-4b866309f9ca}
2025-10-27 17:53:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=95ecaa06-d267-476a-9840-7a041530e0b9}
2025-10-27 17:54:19
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=95ecaa06-d267-476a-9840-7a041530e0b9, attempt_no=2}
2025-10-27 17:54:19
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 17:54:19
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=95ecaa06-d267-476a-9840-7a041530e0b9}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-27 12:09:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=21.97, batch_id=null, cost_breakdown={synthesizer=20.88, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=20.88}, llm=1.093, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.013, extraction=0, conversation=0.789, hangup=0.291}}, created_at=2025-10-27T12:09:49.571728, scheduled_at=2025-10-27T12:09:49.571701, custom_extractions=null, telephony_data={duration=0.0, to_number=+919066208236, provider_call_id=f1cfd764-2183-4b20-891f-28ece37e72f5, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919066208236, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 17:29:40, callback_request_id=null, is_callback=null, fullName=CHAITRA, resume_review_id=68ff5e6418c3410378902b41, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections like Profile, Technical Skills, Work Experience, and Education, which are important for recruiters. However, the layout could be enhanced for better readability, as the information is densely packed and lacks clear section divisions., score=60, readability=While the resume is readable, better use of line spacing and headings would improve clarity. The repetition of phrases like 'Roles and Responsibilities' could be replaced with stronger section headings to improve readability., essentialSectionsPresence=The Education and Experience sections are present but need to be in reverse chronological order to emphasize recent experiences. The addition of hobbies appears unnecessary and could distract from professional qualifications., scale=100}, atsReadabilityScore={feedback=The resume is generally well-structured for ATS systems, although improving keyword optimization would enhance compatibility. Including the most relevant job-specific keywords could improve searchability., score=68, scale=100, keyElementsReadableByATS=Key elements like contact information, job titles, and dates are clearly presented and should be easily parsed by most ATS systems. However, integrating more industry-specific acronyms and terminology would further benefit the document's ATS-readability.}, impact={feedback=The resume utilizes bullet points effectively, but lacks in quantifying achievements, which diminishes its impact. Use of strong action verbs and more specific accomplishment language could enhance the effect significantly., score=58, spellCheck=Spelling errors were not identified, which supports professionalism. Maintaining this level of accuracy is essential to uphold the professional image that employers expect., bulletPointsUsage=Bullet points are used to outline responsibilities, but they could benefit from more precise and varied action verbs to convey achievements more dynamically. Currently, the points often lack granularity in describing the actual impact or outcomes of tasks performed., weakActionVerbs=Action verbs like 'Handled' and 'Ensured' are weak and do not convey the full value of your contributions. Replacing them with stronger alternatives like 'Optimized' or 'Spearheaded' would better highlight your initiatives., scale=100, quantifyingImpact=There is a notable lack of quantifiable achievements throughout the document. Including statistics or metrics, like 'improved project timelines by 15%', could significantly boost the resume's persuasive power., repetitionAvoidance=Some repetition is evident, particularly with phrases like 'Resource Management' and 'Client Coordination.' Consider diverse terminology to avoid redundancy and maintain reader engagement., accomplishmentLanguage=The language used is primarily descriptive rather than accomplishment-oriented. Incorporating phrases that detail specific results, such as 'boosted team productivity by…', would emphasize successes.}, crispness={feedback=The resume is lengthy given the candidate’s level of experience, leading to potential disengagement. Focusing on concise points and eliminating filler content would enhance readability and engagement., resumeLength=The resume currently spans over what is typical for your experience range, suggesting room for condensation. Streamlining content can improve focus and relevance, keeping readers’ interest., score=55, bulletPointsCount=Although there is a healthy number of bullet points, they often stray into overly detailed territory. Ensuring each is direct and highlights a single point would improve impact., fillerWords=The content shows instances of filler words that add length without value. Trimming these to focus on essential information would make the resume more impactful., bulletPointLength=Many bullet points are longer than necessary, leading to potential reader fatigue. Striving for brevity without sacrificing clarity would greatly improve readability., scale=100}, qualityAddOn={feedback=Buzzwords and clichés appear in the text, creating a generic tone. More unique and specific language choices could improve the overall impression., score=62, buzzwordsCliches=The use of buzzwords like 'teamwork' and 'stakeholder management' gives the document a cliché feel. Consider replacing these with specific examples that demonstrate these skills in action., datesFormatting=Dates are presented consistently, aligning with best practices in resume formatting. Maintaining this uniform structure aids in professional presentation., activeVoice=The resume primarily uses passive voice, which can lessen the perceived initiative of the candidate. Shifting to active voice wherever possible will better showcase contributions and achievements., scale=100, personalPronounsUsage=Personal pronouns are not used, which maintains objectivity and is appropriate for resume writing. This approach should be continued to keep the professional tone intact.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that CHAITRA?
user:  yes speaking
assistant:  Hi CHAITRA, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  okay how much do you guys charge for that
assistant: Hey CHAITRA, before we jump to the price, I want to ask— what’s your main goal right now? Are you actively
user:  i am
assistant:  Got it, you’re actively looking. That’s
user:  right right yeah
assistant:  Perfect, CHAITRA. So here’s the thing—your resume score came back at just around sixty, right? That’s a clear sign your resume isn’t showing off your skills and achievements the way it should. 

Can I ask—what kind of roles are you aiming for? And what’s been the biggest challenge in getting interview calls so far?
user:  okay anita can can we connect around seven pm please if you don't mind
assistant:  Absolutely
user:  i'm actually in mid of something seven pm i'll be free
assistant:  No worries, CHAITRA! Seven pm works perfectly. I’ll make sure to connect
user:  yeah sure
assistant: Awesome, CHAITRA! Just to keep you thinking— imagine how many opportunities you might be missing right now because your resume isn’t hitting the mark. Fixing that can seriously change your game. I’ll call you at seven pm sharp. Looking forward
user:  sure sure yeah
assistant:  Great! Before we wrap up, just a quick thought—waiting too long to upgrade your resume means more time stuck without the calls you want. When we chat at seven, we’ll map out exactly how to fix that fast. Talk soon, CHAITRA!
assistant: Call will now disconnect
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