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Call Details

Bolna ID: 7382e21c-e95e-4074-94e4-2bd9cbebc760

Phone: +919568405613

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹5.06

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-27 17:09:36

Last Retry At:
2025-10-27 17:09:36

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-27 17:14:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 17:14:51
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:14:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:15:16
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:16:23
COMPLETED MAIN
CALLBACK_UPDATE
₹5.06
Duration: 51.50s
2025-10-27 17:17:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 17:17:48}
Call History (Raw Callbacks) 4 

{created_at_str=2025-10-27 11:44:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=5.06, batch_id=null, cost_breakdown={synthesizer=4.91, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=4.91}, llm=0.147, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.102, hangup=0.039}}, created_at=2025-10-27T11:44:49.228029, scheduled_at=2025-10-27T11:44:49.227993, custom_extractions=null, telephony_data={duration=0.0, to_number=+919568405613, provider_call_id=77a05126-bec1-4e4c-bede-ce7aeb1e0196, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919568405613, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=daa5cb0a-a39a-4564-ad8d-356aeee8b8ae, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  sorry not interested
assistant:  Hey, I totally get it—sometimes it feels like just another thing on the to-do list, right? Can I ask, what’s your main goal with your resume right now? Are you looking for a new job, thinking about a career shift, or something else? Just want to understand where you’re at.
assistant: Call will now disconnect
, updated_at=2025-10-27T11:46:19.459995, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 11:46:19, id=7382e21c-e95e-4074-94e4-2bd9cbebc760, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark Resume Services and a user. Anita initiated the call to discuss transforming the user's resume to increase interview opportunities. The user expressed disinterest in the service. Anita acknowledged the user's feelings and inquired about their current goals regarding their resume, but the call was then disconnected., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=51.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=491, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=491, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=64, input=132}, azure_gpt-4_1-mini={output=101, input=2165}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=64, input=132, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=101, input=2165, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2554, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 11:44:49, status=call-disconnected}

{created_at_str=2025-10-27 11:44:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T11:44:49.228029, scheduled_at=2025-10-27T11:44:49.227993, custom_extractions=null, telephony_data={duration=0.0, to_number=+919568405613, provider_call_id=77a05126-bec1-4e4c-bede-ce7aeb1e0196, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919568405613, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=daa5cb0a-a39a-4564-ad8d-356aeee8b8ae, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T11:45:15.974457, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 11:45:15, id=7382e21c-e95e-4074-94e4-2bd9cbebc760, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 11:44:49, status=in-progress}

{created_at_str=2025-10-27 11:44:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T11:44:49.228029, scheduled_at=2025-10-27T11:44:49.227993, custom_extractions=null, telephony_data={duration=0.0, to_number=+919568405613, provider_call_id=77a05126-bec1-4e4c-bede-ce7aeb1e0196, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919568405613, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=daa5cb0a-a39a-4564-ad8d-356aeee8b8ae, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T11:44:52.690061, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 11:44:52, id=7382e21c-e95e-4074-94e4-2bd9cbebc760, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 11:44:49, status=ringing}

{created_at_str=2025-10-27 11:44:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T11:44:49.228029, scheduled_at=2025-10-27T11:44:49.227993, custom_extractions=null, telephony_data={duration=0.0, to_number=+919568405613, provider_call_id=77a05126-bec1-4e4c-bede-ce7aeb1e0196, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919568405613, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=daa5cb0a-a39a-4564-ad8d-356aeee8b8ae, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T11:44:50.540674, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 11:44:50, id=7382e21c-e95e-4074-94e4-2bd9cbebc760, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 11:44:49, status=initiated}