Call Details

Bolna ID: 5c8e42c2-ca5c-47e8-8c10-2f2b806019d5

Phone: +919568952126

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-27 17:08:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 17:20:03

Next Call Scheduled:
2025-10-27 17:20:03

Call Timeline 14
2025-10-27 17:08:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 17:08:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:08:56
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:09:07
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 17:09:07
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-27 17:09:07
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-27 17:14:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c32cea74-7ffb-43b2-aec7-aaa375ed31ae}
2025-10-27 17:15:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=c32cea74-7ffb-43b2-aec7-aaa375ed31ae, attempt_no=1}
2025-10-27 17:15:03
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-27 17:15:03
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c32cea74-7ffb-43b2-aec7-aaa375ed31ae}
2025-10-27 17:20:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=38149b69-fe2f-4f80-abdc-737e18313f7c}
2025-10-27 17:21:04
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=38149b69-fe2f-4f80-abdc-737e18313f7c, attempt_no=2}
2025-10-27 17:21:04
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 17:21:04
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=38149b69-fe2f-4f80-abdc-737e18313f7c}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-27 11:38:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T11:38:49.475713, scheduled_at=2025-10-27T11:38:49.475683, custom_extractions=null, telephony_data={duration=0.0, to_number=+919568952126, provider_call_id=25ffb602-c0b6-4b99-919f-7c1b7ef6d33d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919568952126, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 16:58:46, callback_request_id=null, is_callback=null, fullName=VIKRAM, resume_review_id=68ff572a9f941c720e72fd03, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has all the essential sections, including a Professional Summary, Work Experience, Projects, Education, and Technical Skills, which are crucial for showcasing your qualifications as a QA/QC Engineer. The chronological order of the experience and education sections is well-structured, but the inclusion of the word 'Page 1 of 2' and 'Page 2 of 2' can be improved., score=60, readability=The resume is generally readable, with clear headings and section divisions. However, there are some inconsistencies, such as varying date formats (e.g., Aug 2024- Present vs. Feb 2019- April 2020) that need to be addressed to ensure consistency and improve readability., essentialSectionsPresence=The presence of a clear Experience section with detailed responsibilities and the Education section, including certifications, makes the resume searchable. Adding a dedicated section for relevant keywords could enhance its searchability further, making the content easily discoverable by Applicant Tracking Systems., scale=100}, atsReadabilityScore={feedback=The essential elements for ATS readability, such as full name, contact information, and job titles, are well-structured. Including relevant keywords related to your industry and specific role will boost the resume's compatibility with typical ATS systems, making it more easily searchable and well-matched to relevant job opportunities., score=65, scale=100, keyElementsReadableByATS=The resume provides the key information required by ATS systems, including a well-formatted name, contact information, experience and education. Adding key skills at the beginning and the end of the resume will enhance the ATS's ability to extract relevant information.}, impact={feedback=The Work Experience section utilizes bullet points effectively to describe responsibilities, making it easy to scan and understand your roles and duties. However, many bullet points lack quantifiable achievements; incorporating specific metrics (such as the number of projects completed or the percentage of defects reduced) would greatly strengthen your impact., score=58, spellCheck=Thoroughly review the resume for spelling errors., bulletPointsUsage=Bullet points are used to describe your responsibilities. Consider using more powerful action verbs to give a stronger impression, such as 'Spearheaded', 'Managed', 'Developed', and always start with action verbs for each bullet point., weakActionVerbs=The use of stronger action verbs should be used throughout the resume. For example, instead of 'Conducting inspection of prefabricated materials,' use 'Inspected prefabricated materials.', scale=100, quantifyingImpact=The resume does not include enough quantifiable data. Adding numbers to show the results of your actions will help make a stronger first impression. For instance, mention the scale of projects or the cost savings achieved through quality control., repetitionAvoidance=There is minimal repetition. However, refining some descriptions would reduce any redundant phrasing and increase conciseness. Remove any unnecessary words., accomplishmentLanguage=The language can be improved by focusing on accomplishments and results rather than just listing tasks. For each bullet point, consider what you achieved and then rephrase the statement to showcase it.}, crispness={feedback=The resume's length is reasonable, considering your extensive experience, although the projects section could be condensed for enhanced efficiency. The number of bullet points is adequate, but some are too lengthy and can be streamlined for better readability and a quicker impact., resumeLength=The resume is appropriately structured for the experience level, with two pages. 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