Call Details

Bolna ID: cfa99446-fca7-42b0-93bf-82ec015ed204

Phone: +919819236392

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹4.60

Timestamps

Started:
2025-10-27 16:14:52

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 16:20:52

Next Call Scheduled:
2025-10-27 16:20:52

Call Timeline 13
2025-10-27 16:14:53
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 16:14:57
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 16:14:58
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 16:15:07
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 16:15:52
COMPLETED MAIN
CALLBACK_UPDATE
₹4.60
Duration: 33.00s
2025-10-27 16:15:52
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-27 16:15:52
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-27 16:15:56
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=better time request, callback_id=68ff4d644adf604cd7f45e91, scheduled_for=2025-10-27T16:45:56.381070253}
2025-10-27 16:17:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 16:17:48}
2025-10-27 16:21:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=cfd54e8b-4f0a-4d30-a8aa-39ec9a930d41}
2025-10-27 16:22:33
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=cfd54e8b-4f0a-4d30-a8aa-39ec9a930d41, attempt_no=1}
2025-10-27 16:22:33
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=cfd54e8b-4f0a-4d30-a8aa-39ec9a930d41, reason=Retry attempt succeeded, attempt_no=1}
2025-10-27 16:22:33
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=cfd54e8b-4f0a-4d30-a8aa-39ec9a930d41}
Call History (Raw Callbacks) 8

{created_at_str=2025-10-27 10:51:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.13, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.113, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.013999999999999999, platform=0, transcriber_breakdown={analytics=0, conversation=0.113}, network=0, llm_breakdown={analytics=0, summarization=0.013999999999999999, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:51:48.708672, scheduled_at=2025-10-27T10:51:48.708636, custom_extractions=null, telephony_data={duration=0.0, to_number=+919819236392, provider_call_id=18a6a426-206e-4146-bee9-e5ee016a4787, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919819236392, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cfa99446-fca7-42b0-93bf-82ec015ed204, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-10-27T10:52:30.891225, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:52:30, id=cfd54e8b-4f0a-4d30-a8aa-39ec9a930d41, campaign_id=null, summary=User: Yes, this is [user's name]. 
Agent: How can I assist you today? 
User: I have a question about my recent order. 
Agent: Sure, what would you like to know? 
User: I want to check the status of my order. 
Agent: Let me pull up your order details. 
User: Thank you. 
Agent: Your order is currently being processed and should be shipped within the next 2-3 business days. 
User: Great! Thank you for the information. 
Agent: You're welcome! Is there anything else I can help you with? 
User: No, that's all for now. 
Agent: Alright, have a great day! 
User: You too, bye! 
Agent: Goodbye! 

### Summary:
The user contacted the agent to inquire about the status of their recent order. The agent informed the user that the order is being processed and will be shipped within 2-3 business days. The user thanked the agent and ended the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=7.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=7.3999376, provider_connected=false}, transcriber_duration=7.3999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=228, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=228, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:51:48, status=call-disconnected}

{created_at_str=2025-10-27 10:51:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:51:48.708672, scheduled_at=2025-10-27T10:51:48.708636, custom_extractions=null, telephony_data={duration=0.0, to_number=+919819236392, provider_call_id=18a6a426-206e-4146-bee9-e5ee016a4787, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919819236392, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cfa99446-fca7-42b0-93bf-82ec015ed204, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:52:10.609914, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:52:10, id=cfd54e8b-4f0a-4d30-a8aa-39ec9a930d41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:51:48, status=in-progress}

{created_at_str=2025-10-27 10:51:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:51:48.708672, scheduled_at=2025-10-27T10:51:48.708636, custom_extractions=null, telephony_data={duration=0.0, to_number=+919819236392, provider_call_id=18a6a426-206e-4146-bee9-e5ee016a4787, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919819236392, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cfa99446-fca7-42b0-93bf-82ec015ed204, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:51:53.037475, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:51:53, id=cfd54e8b-4f0a-4d30-a8aa-39ec9a930d41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:51:48, status=ringing}

{created_at_str=2025-10-27 10:51:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:51:48.708672, scheduled_at=2025-10-27T10:51:48.708636, custom_extractions=null, telephony_data={duration=0.0, to_number=+919819236392, provider_call_id=18a6a426-206e-4146-bee9-e5ee016a4787, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919819236392, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cfa99446-fca7-42b0-93bf-82ec015ed204, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:51:51.870382, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:51:51, id=cfd54e8b-4f0a-4d30-a8aa-39ec9a930d41, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:51:48, status=initiated}

{created_at_str=2025-10-27 10:44:53, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=4.6, batch_id=null, cost_breakdown={synthesizer=3.86, transcriber=0.503, synthesizer_breakdown={welcome_message=0.0, conversation=3.86}, llm=0.23600000000000002, platform=0, transcriber_breakdown={analytics=0, conversation=0.503}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.166, hangup=0.063}}, created_at=2025-10-27T10:44:53.299039, scheduled_at=2025-10-27T10:44:53.299014, custom_extractions=null, telephony_data={duration=0.0, to_number=+919819236392, provider_call_id=5b102b85-9771-4678-b128-58e09abd7b8b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919819236392, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 16:04:14, callback_request_id=null, is_callback=null, fullName=Prathamesh, resume_review_id=68ff4a5b9f941c720e72fb31, reviewDetails={overallScore={score=58.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains the essential sections like Objectives, Skills, Work Experience, and Educational Qualification. However, the order and presentation need improvements to enhance readability., score=60, readability=The overall readability is hampered by inconsistent formatting and a lack of clear separation between sections. Using headings and bullet points can help organize the information more effectively., essentialSectionsPresence=The Education and Experience sections are present but not well-structured. The Experience section should use reverse chronological order to emphasize recent roles., scale=100}, atsReadabilityScore={feedback=The resume structure has challenges with ATS readability due to organization and formatting issues. Simplifying the format will enhance compatibility with ATS systems., score=60, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and job titles are present, but better structuring can ensure better parsing by ATS.}, impact={feedback=The resume lacks quantifiable achievements, reducing its overall impact. Utilizing more specific and measurable outcomes would increase effectiveness., score=58, spellCheck=There are no spelling mistakes observed, which maintains the professional tone of the document., bulletPointsUsage=Bullet points are used, but they are not consistently applied across all sections, leading to a cluttered appearance. More consistent use would improve clarity., weakActionVerbs=The resume utilizes weak action verbs that fail to convey a strong sense of achievement. Replacing them with stronger alternatives can make a significant difference., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable data to demonstrate achievements. Including figures like 'reduced costs by 15%' could significantly enhance this., repetitionAvoidance=There is some repetition of phrases and actions, which diminishes the impact. Try varying language to emphasize different accomplishments., accomplishmentLanguage=The language used is more descriptive than accomplishment-oriented, missing opportunities to highlight the candidate's impact. Focusing on results will strengthen this.}, crispness={feedback=The resume is overly wordy, diluting the key message. Further trimming of redundant and irrelevant content is necessary for crispness., resumeLength=The resume spans more than the recommended one page for an entry to mid-level candidate, leading to excessive information., score=55, bulletPointsCount=Excessive bullet points in some sections can overwhelm the reader. Limiting them to key achievements will ensure better readability., fillerWords=There are numerous filler words which contribute to unnecessary length. Removing them can provide clearer and more direct communication., bulletPointLength=The length of the bullet points is inconsistent, with some being too long. Aim to keep them concise with a maximum of two lines each., scale=100}, qualityAddOn={feedback=Stylistic elements need refinement, particularly concerning clichés and consistent tone. Attention to date formatting is required for improved professionalism., score=58, buzzwordsCliches=The resume contains common buzzwords and clichés like 'hard work' and 'team spirit' that do not add value. Opt for specific achievements instead., datesFormatting=The date formatting is inconsistent, affecting the professional appearance. Ensuring uniform date notation will enhance consistency., activeVoice=The resume uses passive voice in certain areas, which can weaken the impact. Rewriting these portions in active voice will strengthen the statements., scale=100, personalPronounsUsage=Personal pronouns are used, which should be avoided for a more professional tone. Restructuring sentences in the third person is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Prathamesh?
user:  hello
assistant:  Hi Prathamesh, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no
assistant:  No worries, Prathamesh! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting those interview calls rolling in.
, updated_at=2025-10-27T10:45:49.093123, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:45:49, id=cfa99446-fca7-42b0-93bf-82ec015ed204, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark Resume Services and a user named Prathamesh. Anita initiates the call to discuss transforming Prathamesh's resume to increase his chances of getting interview calls. However, Prathamesh indicates that it is not a good time for him to talk. Anita responds by asking when would be a better time to connect, showing her willingness to accommodate Prathamesh's schedule., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=33.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=32.79994, provider_connected=false}, transcriber_duration=32.79994, transcriber_model=nova-3, synthesizer_characters=408, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=386, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=89, input=113}, azure_gpt-4_1-mini={output=87, input=3813}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=89, input=113, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=87, input=3813, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=4176, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:44:53, status=call-disconnected}

{created_at_str=2025-10-27 10:44:53, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:44:53.299039, scheduled_at=2025-10-27T10:44:53.299014, custom_extractions=null, telephony_data={duration=0.0, to_number=+919819236392, provider_call_id=5b102b85-9771-4678-b128-58e09abd7b8b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919819236392, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 16:04:14, callback_request_id=null, is_callback=null, fullName=Prathamesh, resume_review_id=68ff4a5b9f941c720e72fb31, reviewDetails={overallScore={score=58.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains the essential sections like Objectives, Skills, Work Experience, and Educational Qualification. However, the order and presentation need improvements to enhance readability., score=60, readability=The overall readability is hampered by inconsistent formatting and a lack of clear separation between sections. Using headings and bullet points can help organize the information more effectively., essentialSectionsPresence=The Education and Experience sections are present but not well-structured. The Experience section should use reverse chronological order to emphasize recent roles., scale=100}, atsReadabilityScore={feedback=The resume structure has challenges with ATS readability due to organization and formatting issues. Simplifying the format will enhance compatibility with ATS systems., score=60, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and job titles are present, but better structuring can ensure better parsing by ATS.}, impact={feedback=The resume lacks quantifiable achievements, reducing its overall impact. Utilizing more specific and measurable outcomes would increase effectiveness., score=58, spellCheck=There are no spelling mistakes observed, which maintains the professional tone of the document., bulletPointsUsage=Bullet points are used, but they are not consistently applied across all sections, leading to a cluttered appearance. More consistent use would improve clarity., weakActionVerbs=The resume utilizes weak action verbs that fail to convey a strong sense of achievement. Replacing them with stronger alternatives can make a significant difference., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable data to demonstrate achievements. Including figures like 'reduced costs by 15%' could significantly enhance this., repetitionAvoidance=There is some repetition of phrases and actions, which diminishes the impact. Try varying language to emphasize different accomplishments., accomplishmentLanguage=The language used is more descriptive than accomplishment-oriented, missing opportunities to highlight the candidate's impact. Focusing on results will strengthen this.}, crispness={feedback=The resume is overly wordy, diluting the key message. Further trimming of redundant and irrelevant content is necessary for crispness., resumeLength=The resume spans more than the recommended one page for an entry to mid-level candidate, leading to excessive information., score=55, bulletPointsCount=Excessive bullet points in some sections can overwhelm the reader. Limiting them to key achievements will ensure better readability., fillerWords=There are numerous filler words which contribute to unnecessary length. Removing them can provide clearer and more direct communication., bulletPointLength=The length of the bullet points is inconsistent, with some being too long. Aim to keep them concise with a maximum of two lines each., scale=100}, qualityAddOn={feedback=Stylistic elements need refinement, particularly concerning clichés and consistent tone. Attention to date formatting is required for improved professionalism., score=58, buzzwordsCliches=The resume contains common buzzwords and clichés like 'hard work' and 'team spirit' that do not add value. Opt for specific achievements instead., datesFormatting=The date formatting is inconsistent, affecting the professional appearance. Ensuring uniform date notation will enhance consistency., activeVoice=The resume uses passive voice in certain areas, which can weaken the impact. Rewriting these portions in active voice will strengthen the statements., scale=100, personalPronounsUsage=Personal pronouns are used, which should be avoided for a more professional tone. Restructuring sentences in the third person is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:45:06.501756, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:45:06, id=cfa99446-fca7-42b0-93bf-82ec015ed204, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=22, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:44:53, status=in-progress}

{created_at_str=2025-10-27 10:44:53, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:44:53.299039, scheduled_at=2025-10-27T10:44:53.299014, custom_extractions=null, telephony_data={duration=0.0, to_number=+919819236392, provider_call_id=5b102b85-9771-4678-b128-58e09abd7b8b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919819236392, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 16:04:14, callback_request_id=null, is_callback=null, fullName=Prathamesh, resume_review_id=68ff4a5b9f941c720e72fb31, reviewDetails={overallScore={score=58.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains the essential sections like Objectives, Skills, Work Experience, and Educational Qualification. However, the order and presentation need improvements to enhance readability., score=60, readability=The overall readability is hampered by inconsistent formatting and a lack of clear separation between sections. Using headings and bullet points can help organize the information more effectively., essentialSectionsPresence=The Education and Experience sections are present but not well-structured. The Experience section should use reverse chronological order to emphasize recent roles., scale=100}, atsReadabilityScore={feedback=The resume structure has challenges with ATS readability due to organization and formatting issues. Simplifying the format will enhance compatibility with ATS systems., score=60, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and job titles are present, but better structuring can ensure better parsing by ATS.}, impact={feedback=The resume lacks quantifiable achievements, reducing its overall impact. Utilizing more specific and measurable outcomes would increase effectiveness., score=58, spellCheck=There are no spelling mistakes observed, which maintains the professional tone of the document., bulletPointsUsage=Bullet points are used, but they are not consistently applied across all sections, leading to a cluttered appearance. More consistent use would improve clarity., weakActionVerbs=The resume utilizes weak action verbs that fail to convey a strong sense of achievement. Replacing them with stronger alternatives can make a significant difference., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable data to demonstrate achievements. Including figures like 'reduced costs by 15%' could significantly enhance this., repetitionAvoidance=There is some repetition of phrases and actions, which diminishes the impact. Try varying language to emphasize different accomplishments., accomplishmentLanguage=The language used is more descriptive than accomplishment-oriented, missing opportunities to highlight the candidate's impact. Focusing on results will strengthen this.}, crispness={feedback=The resume is overly wordy, diluting the key message. Further trimming of redundant and irrelevant content is necessary for crispness., resumeLength=The resume spans more than the recommended one page for an entry to mid-level candidate, leading to excessive information., score=55, bulletPointsCount=Excessive bullet points in some sections can overwhelm the reader. Limiting them to key achievements will ensure better readability., fillerWords=There are numerous filler words which contribute to unnecessary length. Removing them can provide clearer and more direct communication., bulletPointLength=The length of the bullet points is inconsistent, with some being too long. Aim to keep them concise with a maximum of two lines each., scale=100}, qualityAddOn={feedback=Stylistic elements need refinement, particularly concerning clichés and consistent tone. Attention to date formatting is required for improved professionalism., score=58, buzzwordsCliches=The resume contains common buzzwords and clichés like 'hard work' and 'team spirit' that do not add value. Opt for specific achievements instead., datesFormatting=The date formatting is inconsistent, affecting the professional appearance. Ensuring uniform date notation will enhance consistency., activeVoice=The resume uses passive voice in certain areas, which can weaken the impact. Rewriting these portions in active voice will strengthen the statements., scale=100, personalPronounsUsage=Personal pronouns are used, which should be avoided for a more professional tone. Restructuring sentences in the third person is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:44:57.745119, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:44:57, id=cfa99446-fca7-42b0-93bf-82ec015ed204, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=22, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:44:53, status=ringing}

{created_at_str=2025-10-27 10:44:53, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:44:53.299039, scheduled_at=2025-10-27T10:44:53.299014, custom_extractions=null, telephony_data={duration=0.0, to_number=+919819236392, provider_call_id=5b102b85-9771-4678-b128-58e09abd7b8b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919819236392, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 16:04:14, callback_request_id=null, is_callback=null, fullName=Prathamesh, resume_review_id=68ff4a5b9f941c720e72fb31, reviewDetails={overallScore={score=58.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains the essential sections like Objectives, Skills, Work Experience, and Educational Qualification. However, the order and presentation need improvements to enhance readability., score=60, readability=The overall readability is hampered by inconsistent formatting and a lack of clear separation between sections. Using headings and bullet points can help organize the information more effectively., essentialSectionsPresence=The Education and Experience sections are present but not well-structured. The Experience section should use reverse chronological order to emphasize recent roles., scale=100}, atsReadabilityScore={feedback=The resume structure has challenges with ATS readability due to organization and formatting issues. Simplifying the format will enhance compatibility with ATS systems., score=60, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and job titles are present, but better structuring can ensure better parsing by ATS.}, impact={feedback=The resume lacks quantifiable achievements, reducing its overall impact. Utilizing more specific and measurable outcomes would increase effectiveness., score=58, spellCheck=There are no spelling mistakes observed, which maintains the professional tone of the document., bulletPointsUsage=Bullet points are used, but they are not consistently applied across all sections, leading to a cluttered appearance. More consistent use would improve clarity., weakActionVerbs=The resume utilizes weak action verbs that fail to convey a strong sense of achievement. Replacing them with stronger alternatives can make a significant difference., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable data to demonstrate achievements. Including figures like 'reduced costs by 15%' could significantly enhance this., repetitionAvoidance=There is some repetition of phrases and actions, which diminishes the impact. Try varying language to emphasize different accomplishments., accomplishmentLanguage=The language used is more descriptive than accomplishment-oriented, missing opportunities to highlight the candidate's impact. Focusing on results will strengthen this.}, crispness={feedback=The resume is overly wordy, diluting the key message. Further trimming of redundant and irrelevant content is necessary for crispness., resumeLength=The resume spans more than the recommended one page for an entry to mid-level candidate, leading to excessive information., score=55, bulletPointsCount=Excessive bullet points in some sections can overwhelm the reader. Limiting them to key achievements will ensure better readability., fillerWords=There are numerous filler words which contribute to unnecessary length. Removing them can provide clearer and more direct communication., bulletPointLength=The length of the bullet points is inconsistent, with some being too long. Aim to keep them concise with a maximum of two lines each., scale=100}, qualityAddOn={feedback=Stylistic elements need refinement, particularly concerning clichés and consistent tone. Attention to date formatting is required for improved professionalism., score=58, buzzwordsCliches=The resume contains common buzzwords and clichés like 'hard work' and 'team spirit' that do not add value. Opt for specific achievements instead., datesFormatting=The date formatting is inconsistent, affecting the professional appearance. Ensuring uniform date notation will enhance consistency., activeVoice=The resume uses passive voice in certain areas, which can weaken the impact. Rewriting these portions in active voice will strengthen the statements., scale=100, personalPronounsUsage=Personal pronouns are used, which should be avoided for a more professional tone. Restructuring sentences in the third person is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:44:56.499981, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:44:56, id=cfa99446-fca7-42b0-93bf-82ec015ed204, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=22, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=22}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:44:53, status=initiated}