Call Details
Bolna ID:
56a61956-0caf-4c44-b5cb-53c6f3a09aa7
Phone: +917406085751
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹0.17
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-27 15:37:00
Last Retry At:
2025-10-27 15:37:00
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
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