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Call Details

Bolna ID: 83ed381f-9f7a-4c6b-b7b1-48a17ca977e9

Phone: +919620435924

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹4.21

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-27 15:28:11

Last Retry At:
2025-10-27 15:28:11

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-27 15:33:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 15:33:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 15:33:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 15:33:57
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 15:34:43
COMPLETED MAIN
CALLBACK_UPDATE
₹4.21
Duration: 34.20s
2025-10-27 15:36:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 15:36:48}
Call History (Raw Callbacks) 4 

{created_at_str=2025-10-27 10:03:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=4.21, batch_id=null, cost_breakdown={synthesizer=4.02, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=4.02}, llm=0.193, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.147, hangup=0.039}}, created_at=2025-10-27T10:03:48.959677, scheduled_at=2025-10-27T10:03:48.959648, custom_extractions=null, telephony_data={duration=0.0, to_number=+919620435924, provider_call_id=dd15dc2f-0399-471b-b96f-0d090cb1909a, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919620435924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a09f2961-c494-4260-a3c0-72a9a671ba6b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no not not required thanks
assistant:  I get it, you’re feeling like this might not be the right time. Just curious—what’s your main goal with your resume right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yes yep yep
assistant: Call will now disconnect
, updated_at=2025-10-27T10:04:40.458937, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:04:40, id=83ed381f-9f7a-4c6b-b7b1-48a17ca977e9, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark Resume Services and a user. Anita reached out to discuss transforming the user's resume to increase interview opportunities. The user initially declined the offer, stating it was not required. Anita then inquired about the user's main goal with their resume, asking if they were looking for a new job or considering a career shift. The user responded affirmatively but the call was disconnected shortly after., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=34.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=402, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=402, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=85, input=125}, azure_gpt-4_1-mini={output=85, input=3344}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=85, input=125, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=85, input=3344, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2546, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:03:48, status=call-disconnected}

{created_at_str=2025-10-27 10:03:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:03:48.959677, scheduled_at=2025-10-27T10:03:48.959648, custom_extractions=null, telephony_data={duration=0.0, to_number=+919620435924, provider_call_id=dd15dc2f-0399-471b-b96f-0d090cb1909a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919620435924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a09f2961-c494-4260-a3c0-72a9a671ba6b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:03:56.769017, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:03:56, id=83ed381f-9f7a-4c6b-b7b1-48a17ca977e9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:03:48, status=in-progress}

{created_at_str=2025-10-27 10:03:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:03:48.959677, scheduled_at=2025-10-27T10:03:48.959648, custom_extractions=null, telephony_data={duration=0.0, to_number=+919620435924, provider_call_id=dd15dc2f-0399-471b-b96f-0d090cb1909a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919620435924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a09f2961-c494-4260-a3c0-72a9a671ba6b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:03:52.857897, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:03:52, id=83ed381f-9f7a-4c6b-b7b1-48a17ca977e9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:03:48, status=ringing}

{created_at_str=2025-10-27 10:03:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T10:03:48.959677, scheduled_at=2025-10-27T10:03:48.959648, custom_extractions=null, telephony_data={duration=0.0, to_number=+919620435924, provider_call_id=dd15dc2f-0399-471b-b96f-0d090cb1909a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919620435924, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a09f2961-c494-4260-a3c0-72a9a671ba6b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T10:03:50.246812, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 10:03:50, id=83ed381f-9f7a-4c6b-b7b1-48a17ca977e9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 10:03:48, status=initiated}