Call Details

Bolna ID: 49199f16-bf2e-4c74-bf4f-0996abcd388e

Phone: +919777155135

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹12.49

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-27 15:22:52

Last Retry At:
2025-10-27 15:22:52

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-27 15:28:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 15:28:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 15:28:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 15:29:06
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 15:30:18
COMPLETED MAIN
CALLBACK_UPDATE
₹12.49
Duration: 60.20s
2025-10-27 15:31:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 15:31:48}
Call History (Raw Callbacks) 4

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no i am not looking at right now
assistant:  I totally
user:  thank you anita
assistant:  I get it, thanks for being honest! Just one quick
user:  thank you
assistant:  I understand, no worries! Just remember, your resume score was a bit low, right? That’s actually a huge opportunity waiting to be grabbed. When you’re ready to chat about
user:  no yeah you say i joined the company just six months back so that's why i said i don't have plan to change now
assistant:  Ah, that makes total sense! Starting fresh at a new company is exciting, and you want to settle in first. But just out of curiosity—what’s your bigger career goal down the line? Are you aiming for growth there, or maybe keeping options open for something better?
assistant: Call will now disconnect
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