Call Details
Bolna ID:
49199f16-bf2e-4c74-bf4f-0996abcd388e
Phone: +919777155135
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹12.49
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-27 15:22:52
Last Retry At:
2025-10-27 15:22:52
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
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user: hello
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no i am not looking at right now
assistant: I totally
user: thank you anita
assistant: I get it, thanks for being honest! Just one quick
user: thank you
assistant: I understand, no worries! Just remember, your resume score was a bit low, right? That’s actually a huge opportunity waiting to be grabbed. When you’re ready to chat about
user: no yeah you say i joined the company just six months back so that's why i said i don't have plan to change now
assistant: Ah, that makes total sense! Starting fresh at a new company is exciting, and you want to settle in first. But just out of curiosity—what’s your bigger career goal down the line? Are you aiming for growth there, or maybe keeping options open for something better?
assistant: Call will now disconnect
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