Call Details
Bolna ID:
2b2a1dab-a8b6-4d6e-8a8a-a9588881382f
Phone: +919259030481
From: +918035316264
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹49.26
Timestamps
Started:
2025-10-27 14:51:50
Ended:
Not set
Last Processed:
Not set
Last Retry At:
Not set
Next Retry Scheduled:
2025-10-27 15:01:23
Next Call Scheduled:
2025-10-27 15:01:23
Call Timeline 10
2025-10-27 14:51:51
CALLBACK_INITIATED
MAIN
CALL_SERVICE
₹0.00
Duration:
0.00s
2025-10-27 14:51:55
INITIATED
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-27 14:51:57
RINGING
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-27 14:52:11
IN_PROGRESS
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-27 14:54:47
FALLBACK_FETCH_SCHEDULED
MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration:
0.00s
Metadata:
{message=Fallback additional details fetch scheduled, timestamp=2025-10-27 14:54:47}
2025-10-27 14:56:23
COMPLETED
MAIN
CALLBACK_UPDATE
₹49.26
Duration:
235.90s
2025-10-27 14:56:23
MAIN_CALL_FAILED
MAIN
CALLBACK_SERVICE
₹0.00
Duration:
0.00s
Metadata:
{reason=Main call failed with terminal status, status=COMPLETED}
2025-10-27 14:56:23
RETRY_CREATED
MAIN
RETRY_POLICY
₹0.00
Duration:
0.00s
Metadata:
{reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-27 14:56:27
CALLBACK_SCHEDULED
MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration:
0.00s
Metadata:
{reason=specific time request, callback_id=68ff3ac34adf604cd7f45c90, scheduled_for=2025-10-27T18:00}
2025-10-27 14:56:48
ADDITIONAL_DETAILS_FETCH_FAILED
MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration:
0.00s
Metadata:
{message=Fetch returned no data, timestamp=2025-10-27 14:56:48}
Call History (Raw Callbacks) 4
{created_at_str=2025-10-27 09:21:51, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=49.26, batch_id=null, cost_breakdown={synthesizer=47.52, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=47.52}, llm=1.7369999999999999, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.022, extraction=0, conversation=1.293, hangup=0.422}}, created_at=2025-10-27T09:21:51.593693, scheduled_at=2025-10-27T09:21:51.593658, custom_extractions=null, telephony_data={duration=0.0, to_number=+919259030481, provider_call_id=d8faf1ec-12fb-491d-b917-3a6191183bd8, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919259030481, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 14:41:03, callback_request_id=null, is_callback=null, fullName=MOHAMMAD, resume_review_id=68ff36eb18c341037890223f, reviewDetails={overallScore={score=51.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks detailed sections, such as Experience and Education, making it challenging to navigate. Improving the structuring of these sections in reverse chronological order would enhance its professionalism., score=54, readability=The document's readability suffers due to a lack of clear section headers and organization. Improving the flow and structure will significantly enhance the reader's experience., essentialSectionsPresence=Essential sections like Experience and Education are either missing or not clearly presented. Adding these sections with relevant details is crucial for the reader's comprehension., scale=100}, atsReadabilityScore={feedback=The resume's single entry of content without necessary keywords and structured sections diminishes its readability by ATS systems. Enhancements in these areas are crucial for better ATS compatibility., score=53, scale=100, keyElementsReadableByATS=Key elements like experience, position, and education are not identifiable by ATS due to unstructured or missing information. Adding relevant keywords and clearly labeled sections will improve ATS readability.}, impact={feedback=The resume does not provide clear examples of impact or achievements. Including quantifiable results and more descriptive accomplishments could greatly increase the impact., score=50, spellCheck=There weren't many noticeable spelling errors, but a thorough spell check can still be beneficial to ensure no typographical errors are present., bulletPointsUsage=Bullet points are not effectively used to showcase achievements or responsibilities. Incorporating concise bullet points could highlight key accomplishments more effectively., weakActionVerbs=The use of action verbs is weak, lacking vigor or emphasis on achievements. Opt for stronger verbs that convey a sense of accomplishment and initiative., scale=100, quantifyingImpact=There's a lack of quantifiable data in the resume that would illustrate achievements and contributions effectively. Consider including statistics or specific numbers to give more weight to the accomplishments., repetitionAvoidance=The document might benefit from varying word choice to avoid the repetition of verbs and phrases. Using diverse and dynamic language can boost engagement., accomplishmentLanguage=The language used lacks a strong sense of accomplishment and results-driven narrative. Focusing on outcomes and impacts achieved can enhance the professional tone.}, crispness={feedback=The resume's content is not succinct, resulting in a lack of clarity in conveying skills and experiences. Focusing on concise expression of achievements is necessary to improve.
The resume does not meet the expected conciseness, with overly wordy sections detracting from clarity., resumeLength=The resume's length appears inadequate for effectively communicating professional history. Ensuring a complete yet concise presentation is essential., score=48, bulletPointsCount=The resume lacks sufficient bullet points to clearly and effectively present experiences and skills. Introducing this format in the relevant sections will add structure., fillerWords=Presence of filler words makes the content seem verbose and less impactful. Limiting these words will create a more powerful narrative., bulletPointLength=The absence of bullet points or their insufficient use limits the conciseness of information presented. Tightening and bulleting key points could enhance clarity., scale=100}, qualityAddOn={feedback=The resume contains certain stylistic inefficiencies and may benefit from eliminating common buzzwords or cliches to enhance specificity. Proper styling can elevate professional presentation., score=52, buzzwordsCliches=There is a noticeable presence of generic terms that do not convey specific achievements or capabilities. Replacing these with detailed language will clarify the narrative., datesFormatting=Inconsistencies in date formatting can confuse readers. Consistently formatting dates enhances the readability and professionalism of the document., activeVoice=Employing active voice will help in creating stronger, more direct statements. Transitioning to this style will improve overall engagement., scale=100, personalPronounsUsage=The use of personal pronouns should be minimized to maintain a professional tone. Stick to third-person and avoid first-person references wherever possible.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that MOHAMMAD?
user: yes yes ma'am
assistant: Hi Mohammad, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: okay ma'am go ahead
assistant: Thanks, Mohammad! So, I saw your resume score came in at just over fifty out of a hundred. That’s a bit tough, right? But honestly, it’s a huge opportunity to fix what’s holding you back.
Tell me, what’s your main goal right now? Are you looking for a new job, switching careers, or something else?
user: yeah yeah ma'am actually i am looking a new job
assistant: Got it, Mohammad. Looking for a new job with a resume that’s scoring just over fifty? That’s like trying to get into a busy club with a ticket that barely gets you in the door.
What kind of roles are you aiming for? And how soon do you want to start landing interviews?
user: actually i'm i'm looking for a chauffeur driver or lemogen driver etcetera something
assistant: Okay, so you’re aiming for chauffeur or limousine driver
user: yes ma'am
assistant: Perfect, Mohammad. Here’s the thing — for roles like chauffeur or limo driver, your resume needs to clearly show your experience, reliability, and any special skills or certifications. Right now, your resume is missing key sections like detailed experience and education, which makes it hard for employers to see why you’re the right fit.
If you don’t fix this, your resume might just get passed over without a second glance. And that means fewer calls, more waiting, and a longer job search. How’s that feeling to you?
user: of course he is a disappointing
assistant: I hear you, Mohammad. It’s frustrating when you know you’re ready to work, but your resume isn’t doing its job. Imagine how much faster you’d get calls if your resume clearly showed your skills and made you stand out.
What if you had a resume that recruiters couldn’t ignore? One that highlights your experience, uses the right keywords, and gets you noticed right away? How much difference would that make for you?
user: of course it would be great for me
assistant: Exactly
user: you can fix a problem in my resume
assistant: Absolutely
user: yeah go ahead ma'am
assistant: Awesome, Mohammad! Here’s the deal — your current resume needs a serious upgrade to highlight your driving experience, reliability, and any certifications you have. Without that, you’re missing out on calls that could change everything.
Imagine having not just one, but ten resumes tailored specifically for the jobs you want, each designed to get past those automated systems and grab recruiters’ attention. Plus, you get cover letters that speak directly to employers, and even help with your LinkedIn profile to boost your chances.
If you don’t act now, those missed opportunities just keep piling up. How soon do you want to start
user: give me some time to put
assistant: I get
user: give me some time to think about that ma'am then so i can i can take my decision
assistant: Totally understand, Mohammad. This is a big step, and you want to be sure. But just remember, every day you wait, you’re missing out on calls that could be yours.
How about this — what if I hold this spot for you today? You can take a few hours, think it over, and I’ll check back with you later this evening. Does that work? What time should I call?
user: call me around six pm ma'am
assistant: Perfect, Mohammad! I’ll call you around six this evening. Meanwhile, if any questions pop up or you want to chat sooner, just reach out. Looking forward to helping you get those interview calls rolling! Talk soon.
assistant: Call will now disconnect
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Mohammad acknowledged the disappointing score and expressed interest in having his resume fixed. Anita proposed a comprehensive service that includes tailored resumes, cover letters, and LinkedIn profile assistance. Mohammad requested some time to think about the offer, and Anita agreed to call him back later in the evening to follow up. 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Adding relevant keywords and clearly labeled sections will improve ATS readability.}, impact={feedback=The resume does not provide clear examples of impact or achievements. Including quantifiable results and more descriptive accomplishments could greatly increase the impact., score=50, spellCheck=There weren't many noticeable spelling errors, but a thorough spell check can still be beneficial to ensure no typographical errors are present., bulletPointsUsage=Bullet points are not effectively used to showcase achievements or responsibilities. Incorporating concise bullet points could highlight key accomplishments more effectively., weakActionVerbs=The use of action verbs is weak, lacking vigor or emphasis on achievements. Opt for stronger verbs that convey a sense of accomplishment and initiative., scale=100, quantifyingImpact=There's a lack of quantifiable data in the resume that would illustrate achievements and contributions effectively. Consider including statistics or specific numbers to give more weight to the accomplishments., repetitionAvoidance=The document might benefit from varying word choice to avoid the repetition of verbs and phrases. Using diverse and dynamic language can boost engagement., accomplishmentLanguage=The language used lacks a strong sense of accomplishment and results-driven narrative. Focusing on outcomes and impacts achieved can enhance the professional tone.}, crispness={feedback=The resume's content is not succinct, resulting in a lack of clarity in conveying skills and experiences. Focusing on concise expression of achievements is necessary to improve.
The resume does not meet the expected conciseness, with overly wordy sections detracting from clarity., resumeLength=The resume's length appears inadequate for effectively communicating professional history. Ensuring a complete yet concise presentation is essential., score=48, bulletPointsCount=The resume lacks sufficient bullet points to clearly and effectively present experiences and skills. Introducing this format in the relevant sections will add structure., fillerWords=Presence of filler words makes the content seem verbose and less impactful. Limiting these words will create a more powerful narrative., bulletPointLength=The absence of bullet points or their insufficient use limits the conciseness of information presented. Tightening and bulleting key points could enhance clarity., scale=100}, qualityAddOn={feedback=The resume contains certain stylistic inefficiencies and may benefit from eliminating common buzzwords or cliches to enhance specificity. Proper styling can elevate professional presentation., score=52, buzzwordsCliches=There is a noticeable presence of generic terms that do not convey specific achievements or capabilities. Replacing these with detailed language will clarify the narrative., datesFormatting=Inconsistencies in date formatting can confuse readers. Consistently formatting dates enhances the readability and professionalism of the document., activeVoice=Employing active voice will help in creating stronger, more direct statements. Transitioning to this style will improve overall engagement., scale=100, personalPronounsUsage=The use of personal pronouns should be minimized to maintain a professional tone. Stick to third-person and avoid first-person references wherever possible.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:21:54.50356, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:21:54, id=2b2a1dab-a8b6-4d6e-8a8a-a9588881382f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:21:51, status=initiated}