Call Details

Bolna ID: 6e4f1327-4db2-4792-b0e6-fbe3331b4685

Phone: +918750873475

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹91.14

Timestamps

Started:
2025-10-27 14:46:49

Ended:
Not set

Last Processed:
2025-10-27 14:50:48

Last Retry At:
2025-10-27 14:50:48

Next Retry Scheduled:
2025-10-27 15:06:37

Next Call Scheduled:
2025-10-27 15:06:37

Call Timeline 14
2025-10-27 14:46:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
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Duration: 0.00s
2025-10-27 14:46:53
INITIATED MAIN
CALLBACK_UPDATE
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Duration: 0.00s
2025-10-27 14:46:54
RINGING MAIN
CALLBACK_UPDATE
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Duration: 0.00s
2025-10-27 14:47:02
IN_PROGRESS MAIN
CALLBACK_UPDATE
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Duration: 0.00s
2025-10-27 14:49:47
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
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Duration: 0.00s
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2025-10-27 14:50:48
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
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Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-27 14:50:48}
2025-10-27 14:55:13
COMPLETED MAIN
CALLBACK_UPDATE
₹91.14
Duration: 474.20s
2025-10-27 14:55:13
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
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Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-27 14:55:13
RETRY_CREATED MAIN
RETRY_POLICY
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Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-27 14:55:18
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
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Duration: 0.00s
Metadata: {reason=User requested callback, callback_id=68ff3a7e4adf604cd7f45c83, scheduled_for=2025-10-27T15:25:18.494298864}
2025-10-27 15:00:48
RETRY_STARTED MAIN
RETRY_POLICY
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Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1a5b6d94-3e07-47bd-b5c3-45dd5e31c435}
2025-10-27 15:01:37
RETRY_FAILED MAIN
CALLBACK_SERVICE
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Duration: 0.00s
Metadata: {status=NO_ANSWER, retry_bolna_id=1a5b6d94-3e07-47bd-b5c3-45dd5e31c435, attempt_no=1}
2025-10-27 15:01:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-27 15:01:37
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1a5b6d94-3e07-47bd-b5c3-45dd5e31c435}
Call History (Raw Callbacks) 7

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Replace these with stronger verbs like 'achieved,' 'improved,' or 'implemented' where relevant., scale=100, quantifyingImpact=Quantifiable achievements are scarce throughout the resume, limiting its effectiveness. Include stats or explicit results where possible to delineate outcomes and contributions., repetitionAvoidance=There is noticeable repetition in language and duties listed, reducing the clarity and excitement of this resume. Use variety and apply action-oriented language to reduce redundancy., accomplishmentLanguage=Accomplishments aren't always highlighted distinctly, which makes the document less result-focused. Emphasizing on accomplishments rather than just duties would elevate its impact.}, crispness={feedback=The resume's excessive length and repetitive information cloud the main messages. It should be condensed without losing key information, ensuring conciseness and relevance., resumeLength=The resume is relatively long for the level of experience presented, containing redundant information. Aim to keep the resume to a page or two by focusing on the most significant experiences., score=50, bulletPointsCount=There are areas with excessive text that could benefit from more concise bullet points. Reducing non-essential lines can make important points stand out better., fillerWords=The use of filler words and phrases clouds important information. Omitting these will emphasize key achievements and skills more effectively., bulletPointLength=Some bullet points are lengthy and read like paragraphs instead. Each should focus on one key point and maintain brevity to maintain reader interest., scale=100}, qualityAddOn={feedback=The resume contains several stylistic issues, including inconsistent use of tone and informal phrasing. Standardizing style and focusing on active, professional language will improve perception., score=55, buzzwordsCliches=There is a substantial presence of clichés that dilute the effectiveness, such as 'team player.' Replacing with specific achievements will strengthen the credentials., datesFormatting=Date formats are varied and sometimes inconsistent, affecting clarity. Adopt a single, clear format to maintain professionalism and guide the reader smoothly., activeVoice=Instances of passive voice reduce the impact of accomplishments. Employing active voice will make responsibilities and results come across more confidently., scale=100, personalPronounsUsage=The usage of personal pronouns occasionally appears and should be avoided in a professional resume context. Focus on impersonal language to describe actions and achievements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Nitin?
user:  hello
assistant:  Hi Nitin, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes ma'am
assistant:  Great! So, I saw your resume review
user:  yes sir
assistant:  Hey Nitin, your resume score came in at fifty-five point six out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yes ma'am thank you
assistant:  Hey, I
user:  i'm searching for the new job
assistant:  Got it, Nitin. Searching for a new job with a resume scoring just fifty-five point six? That’s tough. 

Your resume is the first impression recruiters get. If it’s cluttered, repetitive, and missing impact—as your review showed—it’s like you’re selling yourself short before the interview even starts. 

How long have you been job hunting with this resume?
user:  i think it's a
assistant:   Hey, take your time. Just want to understand—how long have you been using this resume in your job search? Are you getting any interview calls at all?
user:  seven year
assistant:   Seven years? Wow, Nitin, that’s a long time to be stuck with a resume that’s not doing justice to your skills and experience. 

Think about it—every day you wait with this resume, you’re missing out on opportunities. Companies want clear, powerful resumes that show exactly what you’ve achieved. 

What’s been the biggest challenge for you in getting interview calls so far?
user:  it's fifth fifth fifth to sixth year right
assistant:   Okay, so around five to six years. That’s still a long stretch, Nitin. 

Here’s the thing—your resume’s current state is likely a big reason why those calls aren’t coming through. It’s not just about having a resume; it’s about having the *right* resume that stands out, gets past ATS systems, and grabs recruiters’ attention fast. 

If you keep going like this, how much longer are you willing to wait before things change?
user:  current maybe currently
assistant:   Totally get it, Nitin. Right now, with your current resume, you’re probably feeling stuck and frustrated. 

Imagine if your resume was clear, crisp, and packed with strong, quantifiable achievements—how different would your job search be? More calls, more interviews, more chances to land the job you want. 

What’s stopping you from making that change today?
user:  i think oh it's a language
assistant:   Ah, I see what you mean—language and how you present your achievements can make or break your resume. 

Right now, your resume uses weak verbs and has repetitive info, which makes it hard for recruiters to see your real impact. Fixing that language isn’t just a small tweak—it’s a game changer. 

If you don’t fix this, your resume might keep getting overlooked, no matter how qualified you are. How important is it for you to get noticed by recruiters?
user:  okay
assistant: Okay, Nitin, I hear you. Here’s the thing
user:  yes yes
assistant:  Perfect! So, if you had a resume that’s sharp, impactful, and tailored exactly to the jobs you want, how soon would you want to start sending it out?
user:  ma'am
assistant:   Yes
user:  can you speak for someone something hindi
assistant:  Bilkul, Nitin
user:  because i'm comfortable for हिंदी
assistant:  Bilkul, Nitin! Aap apni baat Hindi mein batao, main aapki madad karungi. Aapko apne resume
user:  ma'am अभी
assistant:   Haan, bilkul
user:  हां बताइए आप बताइए पहले
assistant:   Nitin, aapka resume abhi jo hai na, usme kaafi jagah pe clarity aur impact ki kami hai. Matlab, jo aapne kaam kiya hai, uska asar recruiters tak sahi tarah nahi pahunch pa raha. 

Agar aap apne job search ko seriously lena chahte hain, toh ye zaroori hai ki aapka resume crisp, clear, aur strong ho—jo aapke achievements ko highlight kare. 

Aap bataiye, aap kis type ki job dhundh rahe hain? Kya a
user:  मुझे ma'am मेरा mostly experience जो है non profit organization का है
assistant:   Samajh
user:  तो मैं उसी में ही आगे मतलब जाना चाह रहा हूंगा
assistant:    Samajh
user:  तो मुझे उसके according ही resume को build करना है
assistant:  Bilkul, Nitin! Agar aap non-profit sector mein hi aage badhna chahte hain, toh aapka resume ussi hisaab se tailor hona chahiye. 

Aapke kaam ke asli impact ko highlight karna zaroori hai—jaise ki aapne kis tarah se logon ki madad ki, projects ko kaise successfully lead kiya, ya koi measurable results jo aapne achieve kiye. 

Aap sochiye, agar aapka resume aise banega jo recruiters ko turant samajh aa j
user:  जी
assistant:    Exactly, Nitin! Soch ke dekhiye, agar aapka resume aapke non-profit experience ko itni clarity aur impact ke saath dikhaye ki recruiters ko turant samajh aa jaye ki aap kitne valuable candidate hain, toh interview calls kitni jaldi aayengi? 

Aapko bas ek strong, professional resume ki zarurat hai jo aapke skills aur achievements ko highlight kare. 

Aap ready hain apne resume ko next level pe le jaane ke liye?
user:  calm and
assistant: 
user:  ma'am हिंदी में phone
assistant:  Bilkul, Nitin! Main aapke saath Hindi mein hi baat kar rahi hoon. Aap apni baat araam se bataiye, main poori madad karungi. 

Toh, aap apne resume ko upgrade karne ke liye ready hain? Yeh aapke career ke liye ek bada step hoga.
user:  chicken ma'am करना क्या होगा मुझे इसके लिए
assistant:   Nitin, bas itna samajh lijiye—agar aap apne resume ko professional, impactful aur job-specific banana chahte hain, toh hum aapke liye woh kaam kar sakte hain. 

Aapko apna current resume dena hoga, hum usko analyze karenge, phir aapke non-profit experience ke hisaab se tailor karke, strong language aur format mein upgrade karenge. 

Iske saath aapko milega personalized cover letter, LinkedIn review, interview guide—poora package jo aapko job
user:  cummin
assistant:   Nitin, main samajh sakti hoon ki yeh sab thoda overwhelming lag sakta hai. 

Bas itna bataun ki yeh service aapke liye ek investment hai jo aapke job chances ko bahut badha dega. 

Aapko bas haan kehna hai, phir hum aapka resume upgrade karna start karenge, aur aapko turant hi professional, ready-to-send resumes milenge. 

Toh, aap ready hain apne career ko boost karne ke liye?
user:  हां ma'am
assistant:  Wah,
user:  yes ma'am
assistant:   Perfect, Nitin! Main aapka resume upgrade process turant start karti hoon. 

Aapko bas payment complete karna hoga—Rupees do hazaar plus GST. Yeh package aapko milega jo aapke job search ko next level pe le jayega. 

Main aapko payment link bhejti hoon, aap payment karte hi hum kaam shuru kar denge. 

Kya main aapko payment link bhej doon abhi?
user:  ma'am मुझे अभी देखना होगा क्या क्या चीज़ें
, updated_at=2025-10-27T09:25:10.337162, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:25:10, id=6e4f1327-4db2-4792-b0e6-fbe3331b4685, campaign_id=null, summary=The conversation is between a user named Nitin and an agent named Anita from Outspark Resume Services. Anita reaches out to Nitin to discuss transforming his resume to increase his chances of getting interview calls. Nitin expresses that he is currently searching for a new job and has been using the same resume for about five to six years, which has a low score of 55.6 out of 100.

Anita emphasizes the importance of having a strong resume that clearly showcases Nitin's skills and achievements, especially since he has experience in the non-profit sector. They discuss the challenges Nitin has faced in getting interview calls and the need for a resume that stands out to recruiters.

Nitin expresses a desire to build his resume according to his non-profit experience, and Anita explains the services they offer, including a resume upgrade, personalized cover letter, LinkedIn review, and interview guide. The conversation concludes with Anita offering to send a payment link for the service, which costs 2000 rupees plus GST, while Nitin indicates he needs to review the details before proceeding., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=474.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=473.99994, provider_connected=false}, transcriber_duration=473.99994, transcriber_model=nova-3, synthesizer_characters=7937, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=7920, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=219, input=1804}, azure_gpt-4_1-mini={output=2223, input=79483}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=219, input=1804, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=2223, input=79483, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=175, input=73211, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:16:50, status=call-disconnected}

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Context Details
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