Call Details
Bolna ID:
5313d80f-9f21-442a-bf4d-e4ce73357950
Phone: +919270335656
From: +918035316264
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹17.89
Timestamps
Started:
2025-10-27 14:42:50
Ended:
Not set
Last Processed:
Not set
Last Retry At:
Not set
Next Retry Scheduled:
2025-10-27 14:49:58
Next Call Scheduled:
2025-10-27 14:49:58
Call Timeline 13
Call History (Raw Callbacks) 8
{created_at_str=2025-10-27 09:20:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.07, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.058, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.012, platform=0, transcriber_breakdown={analytics=0, conversation=0.058}, network=0, llm_breakdown={analytics=0, summarization=0.012, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:20:48.43202, scheduled_at=2025-10-27T09:20:48.431994, custom_extractions=null, telephony_data={duration=0.0, to_number=+919270335656, provider_call_id=f7b9aba3-ca46-441b-984f-ef4289017f79, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919270335656, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5313d80f-9f21-442a-bf4d-e4ce73357950, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-10-27T09:21:12.641674, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:21:12, id=4028c8f6-f1c1-4ebe-a7e8-f54bacc6274f, campaign_id=null, summary=User: Yes, this is.
Agent: How can I assist you today?
User: I have a question about my account.
Agent: Sure, what would you like to know?
User: I want to check my balance.
Agent: Please hold on while I retrieve that information for you.
User: Okay, thank you.
Agent: Your current balance is $500.
User: Great, thank you for your help!
Agent: You're welcome! If you have any other questions, feel free to ask.
User: No, that's all for now.
Agent: Alright, have a great day!
User: You too, goodbye!
Agent: Goodbye!
### Summary:
The user contacted the agent to inquire about their account balance. The agent provided the balance information, and the user expressed gratitude before ending the call., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=3.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=3.7999375, provider_connected=false}, transcriber_duration=3.7999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=195, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=195, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:20:48, status=call-disconnected}
{created_at_str=2025-10-27 09:20:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:20:48.43202, scheduled_at=2025-10-27T09:20:48.431994, custom_extractions=null, telephony_data={duration=0.0, to_number=+919270335656, provider_call_id=f7b9aba3-ca46-441b-984f-ef4289017f79, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919270335656, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5313d80f-9f21-442a-bf4d-e4ce73357950, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:20:57.399969, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:20:57, id=4028c8f6-f1c1-4ebe-a7e8-f54bacc6274f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:20:48, status=in-progress}
{created_at_str=2025-10-27 09:20:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:20:48.43202, scheduled_at=2025-10-27T09:20:48.431994, custom_extractions=null, telephony_data={duration=0.0, to_number=+919270335656, provider_call_id=f7b9aba3-ca46-441b-984f-ef4289017f79, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919270335656, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5313d80f-9f21-442a-bf4d-e4ce73357950, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:20:52.061449, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:20:52, id=4028c8f6-f1c1-4ebe-a7e8-f54bacc6274f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:20:48, status=ringing}
{created_at_str=2025-10-27 09:20:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:20:48.43202, scheduled_at=2025-10-27T09:20:48.431994, custom_extractions=null, telephony_data={duration=0.0, to_number=+919270335656, provider_call_id=f7b9aba3-ca46-441b-984f-ef4289017f79, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919270335656, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5313d80f-9f21-442a-bf4d-e4ce73357950, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:20:49.781154, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:20:49, id=4028c8f6-f1c1-4ebe-a7e8-f54bacc6274f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:20:48, status=initiated}
{created_at_str=2025-10-27 09:12:51, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=17.89, batch_id=null, cost_breakdown={synthesizer=15.52, transcriber=1.543, synthesizer_breakdown={welcome_message=0.0, conversation=15.52}, llm=0.828, platform=0, transcriber_breakdown={analytics=0, conversation=1.543}, network=0, llm_breakdown={analytics=0, summarization=0.014, extraction=0, conversation=0.594, hangup=0.22}}, created_at=2025-10-27T09:12:51.075466, scheduled_at=2025-10-27T09:12:51.075438, custom_extractions=null, telephony_data={duration=0.0, to_number=+919270335656, provider_call_id=7a935999-c249-4c28-ae77-2c5243858bfe, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919270335656, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 14:32:24, callback_request_id=null, is_callback=null, fullName=KIRAN, resume_review_id=68ff34c918c34103789021d3, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections such as Summary, Skills, Experience, and Education which are clearly defined. However, the layout could benefit from better use of space and a clearer chronological order, especially in the Experience section., score=65, readability=The resume text is decently readable, with clear headings and subheadings. Improving the formatting and reducing dense text blocks, particularly under each job role, would enhance overall readability., essentialSectionsPresence=All necessary sections like Experience and Education are present, but the Experience section should begin with the most recent role to enhance clarity. The resume could benefit from removing unnecessary sections, such as Languages, if they are not directly relevant to the job., scale=100}, atsReadabilityScore={feedback=The resume is reasonably compatible with ATS systems, incorporating necessary keywords and structured content. For better ATS compatibility, ensure consistent labeling and avoid complex formatting distractions., score=70, scale=100, keyElementsReadableByATS=Key sections are organized in a way that ATS can likely parse, such as experience and education with clear headers. Enhancing the presence of role-specific keywords would improve visibility in ATS scans.}, impact={feedback=The resume includes bullet points which effectively structure information about job roles. However, adding more quantitative data to showcase achievements could significantly enhance impact., score=60, spellCheck=Overall, there are no obvious spelling mistakes detected in the document, which is positive. However, careful proofreading for grammatical consistency is recommended to ensure professionalism., bulletPointsUsage=Bullet points are used throughout to separate job duties and achievements, aiding readability. To increase impact, consider more concise and punchy bullet points focusing on achievements rather than duties., weakActionVerbs=The resume uses action verbs, but stronger, more impactful verbs could enhance the reader's impression. Consider replacing verbs like 'Lead' and 'Managed' with more specific actions like 'Optimized' or 'Revitalized' where applicable., scale=100, quantifyingImpact=There is a lack of quantified achievements in the resume which limits its persuasiveness. Adding specific figures or percentages to demonstrate improvements or efficiencies achieved would strengthen the document., repetitionAvoidance=There is noticeable repetition of roles and tasks across various job entries which could be reduced by focusing on unique achievements in each role. A varied language that highlights distinct accomplishments is recommended., accomplishmentLanguage=The resume includes phrases reflecting accomplishments, but they are not sufficiently detailed or varied. Emphasize outcome-driven statements to better showcase past achievements.}, crispness={feedback=The resume's length is appropriate, but it lacks crispness due to overly long bullet points and some redundancy. Streamlining content to focus on concise and impactful statements is advised., resumeLength=While the overall length is acceptable given the extensive experience, it could be improved by summarizing roles that repeat similar tasks. Aim to distill job roles into key achievements and responsibilities for clarity., score=58, bulletPointsCount=Bullet points are numerous but fail to succinctly communicate the most impactful aspects of each job role. Consider reducing the number of bullet points by combining similar tasks and emphasizing achievements., fillerWords=There are instances of filler language that can be removed to make the text more concise. Eliminating unnecessary adjectives and focusing on action-oriented language would be beneficial., bulletPointLength=Some bullet points are lengthy and undermine the crisply of the resume. Rewrite these bullet points to keep them short, direct, and focused on specific outcomes., scale=100}, qualityAddOn={feedback=The resume avoids common buzzwords but could improve by ensuring all details follow consistent formatting conventions. Employing more unique language and a consistent approach in date formatting would add to its professionalism., score=60, buzzwordsCliches=While the resume doesn't overuse buzzwords excessively, there are clichés such as 'high-quality solutions' that could be replaced with specifics. Try to avoid generic language and instead focus on unique value propositions., datesFormatting=Inconsistencies in date formatting can confuse the reader and detract from professionalism. Ensure all dates follow a single format, e.g., MM/YYYY, throughout the document for clarity., activeVoice=The resume largely employs active voice, making the descriptions engaging and direct. Consistent use of active voice throughout reinforces the focus on candidate achievements and contributions., scale=100, personalPronounsUsage=The use of personal pronouns is avoided, which adheres to best practices in professional resume writing. Maintaining an objective tone in description enhances clarity and professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that KIRAN?
user: hello
assistant: Hi Kiran, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: can we connect doctor four o'clock
assistant: Absolutely, Kiran! I’ll make a note for 4 PM today. Just so I can prepare, can you share what your main goal is with your resume? Are you looking for a new job, a career shift, or something else
user: yeah yeah no no
assistant: Got it, Kiran. Just to make sure I understand—are you currently job hunting or thinking about switching careers? What’s driving you to want to improve your resume right now?
user: no no
assistant: Okay, Kiran, I hear you. Just so I can help you best when we connect at 4, can you tell me if you’re aiming to get more interview calls or maybe want to stand out better in your field? What’s the biggest challenge you’re facing with your current resume
user: interview call interview call
assistant: That’s exactly where we need to focus, Kiran. Your resume score came in at sixty two point six—below the eighty mark we want for strong interview chances. That means your resume might be holding you back from getting those calls.
Can I ask—have you noticed fewer interview invites lately? Or maybe you feel your resume isn’t showing your true strengths?
user: maybe like that can we connect after four months actually right now i am with with myself
assistant: I get it, Kiran. Sometimes it feels easier to wait and figure things out on your own. But here’s the thing— every month you wait with a resume that’s
, updated_at=2025-10-27T09:14:55.138234, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:14:55, id=5313d80f-9f21-442a-bf4d-e4ce73357950, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark Resume Services and a user named Kiran. Anita reaches out to Kiran to discuss transforming his resume to increase his chances of getting interview calls. Kiran suggests connecting at 4 PM but indicates that he is not currently job hunting or looking to switch careers. Anita tries to understand Kiran's goals and challenges with his resume, noting that his resume score is below the desired mark for strong interview chances. Kiran expresses a desire to wait four months before proceeding, indicating he wants to work on things himself for now. Anita acknowledges Kiran's feelings but emphasizes the importance of addressing his resume sooner rather than later., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=100.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=100.59994, provider_connected=false}, transcriber_duration=100.59994, transcriber_model=nova-3, synthesizer_characters=1569, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1552, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=134, input=382}, azure_gpt-4_1-mini={output=347, input=13460}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=134, input=382, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=347, input=13460, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=42, input=14619, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:12:51, status=call-disconnected}
{created_at_str=2025-10-27 09:12:51, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:12:51.075466, scheduled_at=2025-10-27T09:12:51.075438, custom_extractions=null, telephony_data={duration=0.0, to_number=+919270335656, provider_call_id=7a935999-c249-4c28-ae77-2c5243858bfe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919270335656, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 14:32:24, callback_request_id=null, is_callback=null, fullName=KIRAN, resume_review_id=68ff34c918c34103789021d3, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections such as Summary, Skills, Experience, and Education which are clearly defined. However, the layout could benefit from better use of space and a clearer chronological order, especially in the Experience section., score=65, readability=The resume text is decently readable, with clear headings and subheadings. Improving the formatting and reducing dense text blocks, particularly under each job role, would enhance overall readability., essentialSectionsPresence=All necessary sections like Experience and Education are present, but the Experience section should begin with the most recent role to enhance clarity. The resume could benefit from removing unnecessary sections, such as Languages, if they are not directly relevant to the job., scale=100}, atsReadabilityScore={feedback=The resume is reasonably compatible with ATS systems, incorporating necessary keywords and structured content. For better ATS compatibility, ensure consistent labeling and avoid complex formatting distractions., score=70, scale=100, keyElementsReadableByATS=Key sections are organized in a way that ATS can likely parse, such as experience and education with clear headers. Enhancing the presence of role-specific keywords would improve visibility in ATS scans.}, impact={feedback=The resume includes bullet points which effectively structure information about job roles. However, adding more quantitative data to showcase achievements could significantly enhance impact., score=60, spellCheck=Overall, there are no obvious spelling mistakes detected in the document, which is positive. However, careful proofreading for grammatical consistency is recommended to ensure professionalism., bulletPointsUsage=Bullet points are used throughout to separate job duties and achievements, aiding readability. To increase impact, consider more concise and punchy bullet points focusing on achievements rather than duties., weakActionVerbs=The resume uses action verbs, but stronger, more impactful verbs could enhance the reader's impression. Consider replacing verbs like 'Lead' and 'Managed' with more specific actions like 'Optimized' or 'Revitalized' where applicable., scale=100, quantifyingImpact=There is a lack of quantified achievements in the resume which limits its persuasiveness. Adding specific figures or percentages to demonstrate improvements or efficiencies achieved would strengthen the document., repetitionAvoidance=There is noticeable repetition of roles and tasks across various job entries which could be reduced by focusing on unique achievements in each role. A varied language that highlights distinct accomplishments is recommended., accomplishmentLanguage=The resume includes phrases reflecting accomplishments, but they are not sufficiently detailed or varied. Emphasize outcome-driven statements to better showcase past achievements.}, crispness={feedback=The resume's length is appropriate, but it lacks crispness due to overly long bullet points and some redundancy. Streamlining content to focus on concise and impactful statements is advised., resumeLength=While the overall length is acceptable given the extensive experience, it could be improved by summarizing roles that repeat similar tasks. Aim to distill job roles into key achievements and responsibilities for clarity., score=58, bulletPointsCount=Bullet points are numerous but fail to succinctly communicate the most impactful aspects of each job role. Consider reducing the number of bullet points by combining similar tasks and emphasizing achievements., fillerWords=There are instances of filler language that can be removed to make the text more concise. Eliminating unnecessary adjectives and focusing on action-oriented language would be beneficial., bulletPointLength=Some bullet points are lengthy and undermine the crisply of the resume. Rewrite these bullet points to keep them short, direct, and focused on specific outcomes., scale=100}, qualityAddOn={feedback=The resume avoids common buzzwords but could improve by ensuring all details follow consistent formatting conventions. Employing more unique language and a consistent approach in date formatting would add to its professionalism., score=60, buzzwordsCliches=While the resume doesn't overuse buzzwords excessively, there are clichés such as 'high-quality solutions' that could be replaced with specifics. Try to avoid generic language and instead focus on unique value propositions., datesFormatting=Inconsistencies in date formatting can confuse the reader and detract from professionalism. Ensure all dates follow a single format, e.g., MM/YYYY, throughout the document for clarity., activeVoice=The resume largely employs active voice, making the descriptions engaging and direct. Consistent use of active voice throughout reinforces the focus on candidate achievements and contributions., scale=100, personalPronounsUsage=The use of personal pronouns is avoided, which adheres to best practices in professional resume writing. Maintaining an objective tone in description enhances clarity and professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:13:02.900504, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:13:02, id=5313d80f-9f21-442a-bf4d-e4ce73357950, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:12:51, status=in-progress}
{created_at_str=2025-10-27 09:12:51, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:12:51.075466, scheduled_at=2025-10-27T09:12:51.075438, custom_extractions=null, telephony_data={duration=0.0, to_number=+919270335656, provider_call_id=7a935999-c249-4c28-ae77-2c5243858bfe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919270335656, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 14:32:24, callback_request_id=null, is_callback=null, fullName=KIRAN, resume_review_id=68ff34c918c34103789021d3, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections such as Summary, Skills, Experience, and Education which are clearly defined. However, the layout could benefit from better use of space and a clearer chronological order, especially in the Experience section., score=65, readability=The resume text is decently readable, with clear headings and subheadings. Improving the formatting and reducing dense text blocks, particularly under each job role, would enhance overall readability., essentialSectionsPresence=All necessary sections like Experience and Education are present, but the Experience section should begin with the most recent role to enhance clarity. The resume could benefit from removing unnecessary sections, such as Languages, if they are not directly relevant to the job., scale=100}, atsReadabilityScore={feedback=The resume is reasonably compatible with ATS systems, incorporating necessary keywords and structured content. For better ATS compatibility, ensure consistent labeling and avoid complex formatting distractions., score=70, scale=100, keyElementsReadableByATS=Key sections are organized in a way that ATS can likely parse, such as experience and education with clear headers. Enhancing the presence of role-specific keywords would improve visibility in ATS scans.}, impact={feedback=The resume includes bullet points which effectively structure information about job roles. However, adding more quantitative data to showcase achievements could significantly enhance impact., score=60, spellCheck=Overall, there are no obvious spelling mistakes detected in the document, which is positive. However, careful proofreading for grammatical consistency is recommended to ensure professionalism., bulletPointsUsage=Bullet points are used throughout to separate job duties and achievements, aiding readability. To increase impact, consider more concise and punchy bullet points focusing on achievements rather than duties., weakActionVerbs=The resume uses action verbs, but stronger, more impactful verbs could enhance the reader's impression. Consider replacing verbs like 'Lead' and 'Managed' with more specific actions like 'Optimized' or 'Revitalized' where applicable., scale=100, quantifyingImpact=There is a lack of quantified achievements in the resume which limits its persuasiveness. Adding specific figures or percentages to demonstrate improvements or efficiencies achieved would strengthen the document., repetitionAvoidance=There is noticeable repetition of roles and tasks across various job entries which could be reduced by focusing on unique achievements in each role. A varied language that highlights distinct accomplishments is recommended., accomplishmentLanguage=The resume includes phrases reflecting accomplishments, but they are not sufficiently detailed or varied. Emphasize outcome-driven statements to better showcase past achievements.}, crispness={feedback=The resume's length is appropriate, but it lacks crispness due to overly long bullet points and some redundancy. Streamlining content to focus on concise and impactful statements is advised., resumeLength=While the overall length is acceptable given the extensive experience, it could be improved by summarizing roles that repeat similar tasks. Aim to distill job roles into key achievements and responsibilities for clarity., score=58, bulletPointsCount=Bullet points are numerous but fail to succinctly communicate the most impactful aspects of each job role. Consider reducing the number of bullet points by combining similar tasks and emphasizing achievements., fillerWords=There are instances of filler language that can be removed to make the text more concise. Eliminating unnecessary adjectives and focusing on action-oriented language would be beneficial., bulletPointLength=Some bullet points are lengthy and undermine the crisply of the resume. Rewrite these bullet points to keep them short, direct, and focused on specific outcomes., scale=100}, qualityAddOn={feedback=The resume avoids common buzzwords but could improve by ensuring all details follow consistent formatting conventions. Employing more unique language and a consistent approach in date formatting would add to its professionalism., score=60, buzzwordsCliches=While the resume doesn't overuse buzzwords excessively, there are clichés such as 'high-quality solutions' that could be replaced with specifics. Try to avoid generic language and instead focus on unique value propositions., datesFormatting=Inconsistencies in date formatting can confuse the reader and detract from professionalism. Ensure all dates follow a single format, e.g., MM/YYYY, throughout the document for clarity., activeVoice=The resume largely employs active voice, making the descriptions engaging and direct. Consistent use of active voice throughout reinforces the focus on candidate achievements and contributions., scale=100, personalPronounsUsage=The use of personal pronouns is avoided, which adheres to best practices in professional resume writing. Maintaining an objective tone in description enhances clarity and professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:12:55.605074, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:12:55, id=5313d80f-9f21-442a-bf4d-e4ce73357950, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:12:51, status=ringing}
{created_at_str=2025-10-27 09:12:51, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:12:51.075466, scheduled_at=2025-10-27T09:12:51.075438, custom_extractions=null, telephony_data={duration=0.0, to_number=+919270335656, provider_call_id=7a935999-c249-4c28-ae77-2c5243858bfe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919270335656, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 14:32:24, callback_request_id=null, is_callback=null, fullName=KIRAN, resume_review_id=68ff34c918c34103789021d3, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections such as Summary, Skills, Experience, and Education which are clearly defined. However, the layout could benefit from better use of space and a clearer chronological order, especially in the Experience section., score=65, readability=The resume text is decently readable, with clear headings and subheadings. Improving the formatting and reducing dense text blocks, particularly under each job role, would enhance overall readability., essentialSectionsPresence=All necessary sections like Experience and Education are present, but the Experience section should begin with the most recent role to enhance clarity. The resume could benefit from removing unnecessary sections, such as Languages, if they are not directly relevant to the job., scale=100}, atsReadabilityScore={feedback=The resume is reasonably compatible with ATS systems, incorporating necessary keywords and structured content. For better ATS compatibility, ensure consistent labeling and avoid complex formatting distractions., score=70, scale=100, keyElementsReadableByATS=Key sections are organized in a way that ATS can likely parse, such as experience and education with clear headers. Enhancing the presence of role-specific keywords would improve visibility in ATS scans.}, impact={feedback=The resume includes bullet points which effectively structure information about job roles. However, adding more quantitative data to showcase achievements could significantly enhance impact., score=60, spellCheck=Overall, there are no obvious spelling mistakes detected in the document, which is positive. However, careful proofreading for grammatical consistency is recommended to ensure professionalism., bulletPointsUsage=Bullet points are used throughout to separate job duties and achievements, aiding readability. To increase impact, consider more concise and punchy bullet points focusing on achievements rather than duties., weakActionVerbs=The resume uses action verbs, but stronger, more impactful verbs could enhance the reader's impression. Consider replacing verbs like 'Lead' and 'Managed' with more specific actions like 'Optimized' or 'Revitalized' where applicable., scale=100, quantifyingImpact=There is a lack of quantified achievements in the resume which limits its persuasiveness. Adding specific figures or percentages to demonstrate improvements or efficiencies achieved would strengthen the document., repetitionAvoidance=There is noticeable repetition of roles and tasks across various job entries which could be reduced by focusing on unique achievements in each role. A varied language that highlights distinct accomplishments is recommended., accomplishmentLanguage=The resume includes phrases reflecting accomplishments, but they are not sufficiently detailed or varied. Emphasize outcome-driven statements to better showcase past achievements.}, crispness={feedback=The resume's length is appropriate, but it lacks crispness due to overly long bullet points and some redundancy. Streamlining content to focus on concise and impactful statements is advised., resumeLength=While the overall length is acceptable given the extensive experience, it could be improved by summarizing roles that repeat similar tasks. Aim to distill job roles into key achievements and responsibilities for clarity., score=58, bulletPointsCount=Bullet points are numerous but fail to succinctly communicate the most impactful aspects of each job role. Consider reducing the number of bullet points by combining similar tasks and emphasizing achievements., fillerWords=There are instances of filler language that can be removed to make the text more concise. Eliminating unnecessary adjectives and focusing on action-oriented language would be beneficial., bulletPointLength=Some bullet points are lengthy and undermine the crisply of the resume. Rewrite these bullet points to keep them short, direct, and focused on specific outcomes., scale=100}, qualityAddOn={feedback=The resume avoids common buzzwords but could improve by ensuring all details follow consistent formatting conventions. Employing more unique language and a consistent approach in date formatting would add to its professionalism., score=60, buzzwordsCliches=While the resume doesn't overuse buzzwords excessively, there are clichés such as 'high-quality solutions' that could be replaced with specifics. Try to avoid generic language and instead focus on unique value propositions., datesFormatting=Inconsistencies in date formatting can confuse the reader and detract from professionalism. Ensure all dates follow a single format, e.g., MM/YYYY, throughout the document for clarity., activeVoice=The resume largely employs active voice, making the descriptions engaging and direct. Consistent use of active voice throughout reinforces the focus on candidate achievements and contributions., scale=100, personalPronounsUsage=The use of personal pronouns is avoided, which adheres to best practices in professional resume writing. Maintaining an objective tone in description enhances clarity and professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:12:54.481999, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:12:54, id=5313d80f-9f21-442a-bf4d-e4ce73357950, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:12:51, status=initiated}