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Call Details

Bolna ID: 2991ae85-aea2-4f27-bf85-bdf8fe608f1e

Phone: +918005633211

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹4.19

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-27 14:39:33

Last Retry At:
2025-10-27 14:39:33

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-27 14:44:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 14:44:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:44:51
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:44:59
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:45:43
COMPLETED MAIN
CALLBACK_UPDATE
₹4.19
Duration: 31.90s
2025-10-27 14:45:46
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=user requested to reschedule, callback_id=68ff38424adf604cd7f45be2, scheduled_for=2025-10-27T15:15:46.464146445}
2025-10-27 14:46:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 14:46:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no
assistant:  No worries! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting you those interview calls.
, updated_at=2025-10-27T09:15:40.566958, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:15:40, id=2991ae85-aea2-4f27-bf85-bdf8fe608f1e, campaign_id=null, summary=The conversation was initiated by the agent, Anita from Outspark Resume Services, who asked if it was a good time to discuss transforming the user's resume. The user responded negatively, indicating it was not a good time. The agent then inquired about a better time to connect, showing willingness to accommodate the user's schedule., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=31.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=31.799938, provider_connected=false}, transcriber_duration=31.799938, transcriber_model=nova-3, synthesizer_characters=356, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=356, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=63, input=99}, azure_gpt-4_1-mini={output=77, input=2161}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=63, input=99, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=77, input=2161, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2528, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:14:48, status=call-disconnected}

{created_at_str=2025-10-27 09:14:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:14:48.578499, scheduled_at=2025-10-27T09:14:48.578469, custom_extractions=null, telephony_data={duration=0.0, to_number=+918005633211, provider_call_id=a5649aa8-ef45-4051-b9f0-d361eea6f86f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918005633211, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b22a1cb-0bd2-4485-9fdc-a7ef731c2a57, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:14:58.540586, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:14:58, id=2991ae85-aea2-4f27-bf85-bdf8fe608f1e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:14:48, status=in-progress}

{created_at_str=2025-10-27 09:14:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:14:48.578499, scheduled_at=2025-10-27T09:14:48.578469, custom_extractions=null, telephony_data={duration=0.0, to_number=+918005633211, provider_call_id=a5649aa8-ef45-4051-b9f0-d361eea6f86f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918005633211, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b22a1cb-0bd2-4485-9fdc-a7ef731c2a57, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:14:51.149107, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:14:51, id=2991ae85-aea2-4f27-bf85-bdf8fe608f1e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:14:48, status=ringing}

{created_at_str=2025-10-27 09:14:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:14:48.578499, scheduled_at=2025-10-27T09:14:48.578469, custom_extractions=null, telephony_data={duration=0.0, to_number=+918005633211, provider_call_id=a5649aa8-ef45-4051-b9f0-d361eea6f86f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918005633211, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b22a1cb-0bd2-4485-9fdc-a7ef731c2a57, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T09:14:49.739884, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:14:49, id=2991ae85-aea2-4f27-bf85-bdf8fe608f1e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:14:48, status=initiated}