Call Details

Bolna ID: 9b22a1cb-0bd2-4485-9fdc-a7ef731c2a57

Phone: +918005633211

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹2.15

Timestamps

Started:
2025-10-27 14:38:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 14:44:33

Next Call Scheduled:
2025-10-27 14:44:33

Call Timeline 12
2025-10-27 14:38:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 14:38:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:38:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:39:03
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:39:33
COMPLETED MAIN
CALLBACK_UPDATE
₹2.15
Duration: 16.90s
2025-10-27 14:39:33
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-27 14:39:33
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-27 14:40:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 14:40:48}
2025-10-27 14:44:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2991ae85-aea2-4f27-bf85-bdf8fe608f1e}
2025-10-27 14:45:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=2991ae85-aea2-4f27-bf85-bdf8fe608f1e, attempt_no=1}
2025-10-27 14:45:43
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=2991ae85-aea2-4f27-bf85-bdf8fe608f1e, reason=Retry attempt succeeded, attempt_no=1}
2025-10-27 14:45:43
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2991ae85-aea2-4f27-bf85-bdf8fe608f1e}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no
assistant:  No worries! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting you those interview calls.
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{created_at_str=2025-10-27 09:08:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=2.15, batch_id=null, cost_breakdown={synthesizer=1.77, transcriber=0.258, synthesizer_breakdown={welcome_message=0.0, conversation=1.77}, llm=0.126, platform=0, transcriber_breakdown={analytics=0, conversation=0.258}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.088, hangup=0.034}}, created_at=2025-10-27T09:08:50.009537, scheduled_at=2025-10-27T09:08:50.00951, custom_extractions=null, telephony_data={duration=0.0, to_number=+918005633211, provider_call_id=b52c7480-abfa-4c14-b5f7-21b6b7addf36, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918005633211, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 14:28:30, callback_request_id=null, is_callback=null, fullName=Ajeet, resume_review_id=68ff33fe9f941c720e72f551, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally effective, with clear sections that guide the reader through the candidate’s qualifications. 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Shortening them to focus on essential information will enhance readability and engagement., scale=100}, qualityAddOn={feedback=The resume generally avoids clichés but could benefit from more specific, non-generic terminology. Consistent date formatting is maintained, adding to its clarity., score=63, buzzwordsCliches=While the resume largely avoids traditional buzzwords, some sections could be enhanced by substituting generic terms with more specific examples of achievement. This was generally handled well across the document., datesFormatting=Date formatting is consistent with a month-year timeline, aiding in clarity and uniformity across roles. Any deviation from this clear structure was not noticed, which is beneficial for readability., activeVoice=The majority of the resume uses active voice, appropriately attributing responsibilities and achievements to the candidate. 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user:  hello
assistant:  Hi Ajeet, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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