Call Details

Bolna ID: 9f99bbd9-12fc-43d5-80dd-7b8246e732f2

Phone: +919011073511

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-27 14:33:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 14:45:38

Next Call Scheduled:
2025-10-27 14:45:38

Call Timeline 14
2025-10-27 14:33:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 14:33:55
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:33:56
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:34:24
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:34:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-27 14:34:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-27 14:39:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b799bd23-8420-49bb-97a1-b5526dac1437}
2025-10-27 14:40:38
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, retry_bolna_id=b799bd23-8420-49bb-97a1-b5526dac1437, attempt_no=1}
2025-10-27 14:40:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-27 14:40:38
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b799bd23-8420-49bb-97a1-b5526dac1437}
2025-10-27 14:45:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=908da347-410d-40d3-9a00-36ed535661ff}
2025-10-27 14:46:17
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=908da347-410d-40d3-9a00-36ed535661ff, attempt_no=2}
2025-10-27 14:46:17
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 14:46:17
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=908da347-410d-40d3-9a00-36ed535661ff}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-27 09:03:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T09:03:50.507452, scheduled_at=2025-10-27T09:03:50.507423, custom_extractions=null, telephony_data={duration=0.0, to_number=+919011073511, provider_call_id=f7e2019d-8b01-437d-a353-36ead9ac4ec6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919011073511, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 14:23:36, callback_request_id=null, is_callback=null, fullName=SMITA, resume_review_id=68ff32b29f941c720e72f50e, reviewDetails={overallScore={score=63.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured, featuring distinct sections such as Contact Information, Summary, Core Competencies, Professional Experience, and Education. However, the absence of sections like Certifications or Awards could potentially detract from showcasing a well-rounded professional profile., score=65, readability=The resume is generally readable, but the dense block of text in the Core Competencies section slightly hampers quick scanning. Consider adding more spacing or bullet points to enhance readability for recruiters and ATS alike., essentialSectionsPresence=The inclusion of essential sections like Professional Experience and Education provides a solid overview of the candidate's qualifications. However, there's a minor inconsistency in the chronology of the Experience section, suggesting improvement is needed., scale=100}, atsReadabilityScore={feedback=The resume is generally compatible with ATS systems by clearly labeling sections and using standard fonts and format. However, using more role-specific keywords can boost how successfully it's parsed by ATS software., score=68, scale=100, keyElementsReadableByATS=The presence of clearly marked sections, such as Professional Experience and Skills, allows ATS systems to interpret details effectively. Enhancing the density of role-specific keywords in relevant sections would further optimize ATS readability.}, impact={feedback=The resume does a good job of listing achievements but lacks specific quantifiable outcomes, making it less impactful. Using more active verbs and providing statistical accomplishments would enhance the resume significantly., score=62, spellCheck=The document appears free from spelling errors, which is positive. However, it's crucial to regularly check as even a singular error can detract from professionalism., bulletPointsUsage=Bullet points are effectively used throughout the sections to list tasks and responsibilities clearly. However, increasing the use of metrics or outcomes in bullet points would provide a stronger impact., weakActionVerbs=A few bullet points use weaker verbs that don't fully convey the active role taken. Replacing them with stronger action verbs could help better illustrate the candidate's proactive contributions., scale=100, quantifyingImpact=The resume minimally quantifies achievements, which limits the perception of the applicant's contribution to past projects. Including percentages or dollar amounts where possible would provide clearer evidence of impact., repetitionAvoidance=Some repetition in terms of job responsibilities is noticeable across different experiences. Reducing redundancy by focusing on unique contributions in each role would improve clarity and engagement., accomplishmentLanguage=The resume includes some accomplishment-oriented language but requires more specificity to stand out. Including more descriptive results and outcomes will increase the effectiveness of this language.}, crispness={feedback=The overall length of the resume is suitable for the level of experience, yet some sections appear too dense and could be better condensed. Focusing on the most pertinent achievements and reducing verbosity could enhance crispness., resumeLength=The resume is two pages long, which is standard for this amount of experience. However, trimming some verbose parts to fit all on one page might enhance readability., score=60, bulletPointsCount=The number of bullet points is sufficient but varies widely in detail and impact. Ensuring each bullet point is meaningful and focused could improve the overall presentation., fillerWords=There are instances of filler words that could be omitted for a sharper narrative. Simplifying sentences would enhance the directness of the content., bulletPointLength=Some bullet points are longer than necessary, obscuring key details. Shortening these points to highlight the most critical information can improve clarity., scale=100}, qualityAddOn={feedback=The resume does well in maintaining active voice, yet occasionally falls into buzzwords that lessen originality. Avoiding some industry clichés with more precise language would refine the profile., score=63, buzzwordsCliches=While the resume uses industry-standard terms, there are buzzwords like 'team player' that don't add value. Providing concrete examples of attributes or skills can be more persuasive than clichés., datesFormatting=The date formatting is inconsistent, with variations like 'Jan 2021' and 'April 2018,' creating a potential for confusion. Standardizing these across the document would align them for consistency and professionalism., activeVoice=Active voice is used well to describe roles and responsibilities, which enhances the assertiveness of the resume. Continuing this style across all sections would further strengthen the narrative structure., scale=100, personalPronounsUsage=The resume commendably avoids personal pronouns throughout, maintaining a professional tone. 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