Call Details
Bolna ID:
5c510551-21dc-42b9-9312-bf706faec54f
Phone: +917795842436
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹11.01
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-27 14:31:08
Last Retry At:
2025-10-27 14:31:08
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
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user: hello
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: anita just now we talk right and the best
assistant: Hey! Yes, we just connected. I saw your resume score came back a bit low, right? That’s totally okay — actually, it’s a great chance
user: is it automated for
assistant: I
user: is it automated call am i talking to a bot
assistant: I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer.
user: i i don't thank you
assistant: Got it! Just checking because I want to make sure you get the best help. So, about your resume—what’s your main goal right now? Job search, career shift, or something else?
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