Call Details

Bolna ID: 5c510551-21dc-42b9-9312-bf706faec54f

Phone: +917795842436

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹11.01

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-27 14:31:08

Last Retry At:
2025-10-27 14:31:08

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-27 14:36:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 14:36:51
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:36:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:36:58
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:37:56
COMPLETED MAIN
CALLBACK_UPDATE
₹11.01
Duration: 46.40s
2025-10-27 14:39:49
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 14:39:49}
Call History (Raw Callbacks) 4

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  anita just now we talk right and the best
assistant:  Hey! Yes, we just connected. I saw your resume score came back a bit low, right? That’s totally okay — actually, it’s a great chance
user:  is it automated for
assistant:  I
user:  is it automated call am i talking to a bot
assistant:  I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer.
user:  i i don't thank you
assistant:  Got it! Just checking because I want to make sure you get the best help. So, about your resume—what’s your main goal right now? Job search, career shift, or something else?
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