Call Details

Bolna ID: 09d83675-ddbc-414b-a0c0-80f3126fed0e

Phone: +919669993351

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-27 14:27:53

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 14:39:12

Next Call Scheduled:
2025-10-27 14:39:12

Call Timeline 14
2025-10-27 14:27:53
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 14:27:57
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:27:58
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:28:28
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:28:28
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-27 14:28:28
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-27 14:33:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d3d1f795-6a83-48c8-b664-742ab1bf826b}
2025-10-27 14:34:12
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=d3d1f795-6a83-48c8-b664-742ab1bf826b, attempt_no=1}
2025-10-27 14:34:12
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-27 14:34:12
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d3d1f795-6a83-48c8-b664-742ab1bf826b}
2025-10-27 14:39:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=11567e07-6879-4a81-a262-a6801fd0746e}
2025-10-27 14:40:11
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=11567e07-6879-4a81-a262-a6801fd0746e, attempt_no=2}
2025-10-27 14:40:11
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 14:40:11
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=11567e07-6879-4a81-a262-a6801fd0746e}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-27 08:57:53, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T08:57:53.749015, scheduled_at=2025-10-27T08:57:53.748984, custom_extractions=null, telephony_data={duration=0.0, to_number=+919669993351, provider_call_id=95a9df63-680e-4aab-9ca7-9eaa88998f0c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919669993351, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 14:17:45, callback_request_id=null, is_callback=null, fullName=Kirang, resume_review_id=68ff314818c3410378902122, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally easy to navigate with sections like Work Experience and Education clearly defined. However, the Personal Details and Hobbies sections can be considered unnecessary for many professional roles, particularly in more conservative fields., score=65, readability=The text is readable, but the document could benefit from more white space to enhance visual clarity. Improved consistency in section headings would also improve readability., essentialSectionsPresence=Essential sections such as Work Experience and Education are present and structured adequately. However, reordering the Experience section to follow a reverse chronological order would better highlight recent accomplishments., scale=100}, atsReadabilityScore={feedback=The resume contains most necessary elements for ATS systems but could benefit from more industry-specific keywords. 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However, these points could be more succinct and result-oriented to convey achievements rather than duties., weakActionVerbs=The use of verbs is mostly strong, though it sometimes falls back on weaker terms like 'responsible for.' Replacing these with more assertive verbs like 'achieved' or 'led' could enhance effectiveness., scale=100, quantifyingImpact=There is a lack of specific, quantifiable metrics that demonstrate success, such as 'increased sales by 20%' which would help to illustrate the candidate's impact better. Including data-driven results would enhance credibility., repetitionAvoidance=There is some repetition of general duties rather than varied examples of success or skill application. Highlighting a broader range of skills and experiences would be beneficial., accomplishmentLanguage=While there are attempts at demonstrating accomplishments, the language is more task-oriented than impact-focused. Shifting from a resume of duties to one of achievements would improve this aspect.}, crispness={feedback=The resume is slightly verbose, and bullet points could be made more concise to improve delivery. Reducing the use of filler words will allow the achievements to stand more prominently., resumeLength=At four pages, the resume is longer than necessary for someone with the specified level of experience. Condensing to one or two pages would likely suffice while maintaining all relevant information., score=58, bulletPointsCount=There is a high count of bullet points which can overwhelm readers and dilute the impact of key points. Consolidating related points would enhance readability and effectiveness., fillerWords=The use of filler words decreases the resume's impact and clarity. Eliminating unnecessary words will make descriptions more direct and impactful., bulletPointLength=Bullet points are often lengthy and can lose impact by trying to cover too much detail. 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