Call Details
Bolna ID:
663c2ef9-3fd5-4e5e-b39a-9b0b2c8367db
Phone: +918003868840
From: +918035316264
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹2.16
Timestamps
Started:
2025-10-27 14:21:48
Ended:
Not set
Last Processed:
Not set
Last Retry At:
Not set
Next Retry Scheduled:
2025-10-27 14:33:31
Next Call Scheduled:
2025-10-27 14:33:31
Call Timeline 16
Call History (Raw Callbacks) 11
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, updated_at=2025-10-27T09:04:27.337283, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 09:04:27, id=63c7a463-a87f-4a2c-b3f6-c1f95f665032, campaign_id=null, summary=User: Yes, this is [User's Name].
Agent: Hello [User's Name], how can I assist you today?
User: I have a question about my recent order.
Agent: Sure, what would you like to know?
User: I want to check the status of my order.
Agent: Let me pull up your order details.
User: Thank you.
Agent: Your order is currently being processed and should be shipped within the next 2-3 business days.
User: Great! Thank you for the update.
Agent: You're welcome! Is there anything else I can help you with?
User: No, that's all for now.
Agent: Alright, have a great day!
User: You too, bye!
Agent: Goodbye!
### Summary:
The user contacted the agent to inquire about the status of their recent order. The agent informed the user that the order is being processed and will be shipped within 2-3 business days. The user thanked the agent and ended the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=4.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=4.7999377, provider_connected=false}, transcriber_duration=4.7999377, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=234, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=234, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 09:03:49, status=call-disconnected}
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{created_at_str=2025-10-27 08:57:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T08:57:48.936901, scheduled_at=2025-10-27T08:57:48.936865, custom_extractions=null, telephony_data={duration=0.0, to_number=+918003868840, provider_call_id=03e008c9-62dc-4373-be86-716cd74c5f23, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918003868840, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=663c2ef9-3fd5-4e5e-b39a-9b0b2c8367db, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T08:58:30.514464, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 08:58:30, id=f3cfa7c4-1cc2-4c68-ad7a-03680d69ee8e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 08:57:48, status=busy}
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There are unnecessary sections that add clutter to the resume without adding value to the candidate's profile., score=58, readability=The use of bullet points is inconsistent and lacks clarity, which hampers readability. Better font usage and alignment could create a more professional appearance., essentialSectionsPresence=While essential sections like Education and Experience are present, they are not well organized chronologically or by relevance. Excluding certain irrelevant personal details could streamline the resume., scale=100}, atsReadabilityScore={feedback=The resume can generally be read by an ATS, but lacks industry-specific keywords that might boost discoverability. Optimization for specific roles or skills frequented in job descriptions would be beneficial., score=56, scale=100, keyElementsReadableByATS=Key contact information and sections are present, but there's potential confusion in ATS reading due to non-standard structuring. Ensuring consistent labeling and clean layouts would support better ATS interpretation.}, impact={feedback=The content lacks compelling achievement-based language and quantifiable outcomes. Without quantifiable results, the resume fails to portray measurable impact, which is vital for making a strong impression., score=54, spellCheck=Several spelling errors like 'origination' instead of 'organization' and formatting inconsistencies were noted. Correcting these errors would lend greater professionalism to the resume., bulletPointsUsage=The bullet points listed for roles are vague, lacking specific accomplishments or duties that highlight unique contributions. Improving these points with detailed tasks or targets would enhance clarity., weakActionVerbs=Several action verbs used in the resume are weak, failing to fully convey the candidate's contributions effectively. Stronger verbs like 'achieved' or 'developed' would enhance perceived impact., scale=100, quantifyingImpact=There is a scant presence of quantifiable results in described experiences, thus missing out on showcasing significant achievements. Including specific data like percentages or numerical increases could emphasize impact., repetitionAvoidance=The resume does not demonstrate a significant issue with repetition, but could still benefit from varying language to maintain engagement. More varied and dynamic language would enhance the overall narrative., accomplishmentLanguage=The resume lacks a strong focus on accomplishments, detailing duties instead of achievements. Focusing on end results and contributions would create more engaging content.}, crispness={feedback=The resume contains significant fluff and lacks succinctness, particularly in its narrative sections, reducing the overall crispness. Efforts to eliminate redundant information would result in a more focused and direct document., resumeLength=At one page, the length of the resume is suitable, yet the content density makes it feel cumbersome. Refining content with a focus on conciseness would be beneficial., score=47, bulletPointsCount=The use of bullet points is limited and inconsistent across sections, weakening the presentation of information. More uniformly structured bullet points would aid in clarity and forcefulness., fillerWords=The resume contains unnecessary words that can be eliminated for precision. Removal of redundant language would enhance the crisp and professional look., bulletPointLength=Many bullet points are too vague and fail to convey detailed information in a concise manner. Sharper, shorter bullet points would effectively present expertise and experience., scale=100}, qualityAddOn={feedback=There is a surplus of buzzwords and clichés that don't effectively capture unique skills. Precision and specificity in language would improve credibility and clarity., score=50, buzzwordsCliches=Phrases like 'hardworking' and 'always ready to take new challenges' are clichés and don't demonstrate unique skills. Replacing them with stronger, more specific examples would better capture individual capabilities., datesFormatting=Dates lack consistency in format and placement, leading to potential confusion. Aligning these in a uniform format would improve clarity and flow of the resume's timeline., activeVoice=The use of active voice is inadequately prominent in describing experiences. Implementing more active constructions could better highlight the candidate's initiatives and results achieved., scale=100, personalPronounsUsage=The usage of personal pronouns is largely absent, which is good for traditional resume conventions. Maintaining this removes unnecessary clutter and keeps focus on professional achievements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that SUMIT?
user: hello
assistant: Hi Sumit, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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