Call Details
Bolna ID:
12730c92-242f-4048-99e6-7d0ca3af1067
Phone: +919068601535
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹0.08
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-27 14:09:29
Last Retry At:
2025-10-27 14:09:29
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
{created_at_str=2025-10-27 08:44:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.08, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.083, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.083}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T08:44:48.55154, scheduled_at=2025-10-27T08:44:48.551506, custom_extractions=null, telephony_data={duration=0.0, to_number=+919068601535, provider_call_id=b762f552-b044-429e-9e09-fe71f1b7ae24, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919068601535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=82c65b97-f729-499d-8ebf-0179a1485d17, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-10-27T08:45:10.490541, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 08:45:10, id=12730c92-242f-4048-99e6-7d0ca3af1067, campaign_id=null, summary=The agent greeted the user, asking if they were on the line., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=5.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=5.3999376, provider_connected=false}, transcriber_duration=5.3999376, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=14, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=14, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 08:44:48, status=call-disconnected}{created_at_str=2025-10-27 08:44:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T08:44:48.55154, scheduled_at=2025-10-27T08:44:48.551506, custom_extractions=null, telephony_data={duration=0.0, to_number=+919068601535, provider_call_id=b762f552-b044-429e-9e09-fe71f1b7ae24, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919068601535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=82c65b97-f729-499d-8ebf-0179a1485d17, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T08:44:56.338044, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 08:44:56, id=12730c92-242f-4048-99e6-7d0ca3af1067, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 08:44:48, status=in-progress}{created_at_str=2025-10-27 08:44:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T08:44:48.55154, scheduled_at=2025-10-27T08:44:48.551506, custom_extractions=null, telephony_data={duration=0.0, to_number=+919068601535, provider_call_id=b762f552-b044-429e-9e09-fe71f1b7ae24, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919068601535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=82c65b97-f729-499d-8ebf-0179a1485d17, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T08:44:52.032564, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 08:44:52, id=12730c92-242f-4048-99e6-7d0ca3af1067, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 08:44:48, status=ringing}{created_at_str=2025-10-27 08:44:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T08:44:48.55154, scheduled_at=2025-10-27T08:44:48.551506, custom_extractions=null, telephony_data={duration=0.0, to_number=+919068601535, provider_call_id=b762f552-b044-429e-9e09-fe71f1b7ae24, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919068601535, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=82c65b97-f729-499d-8ebf-0179a1485d17, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T08:44:49.504641, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 08:44:49, id=12730c92-242f-4048-99e6-7d0ca3af1067, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 08:44:48, status=initiated}