Call Details

Bolna ID: 5785a20c-c503-4ad4-a75a-e3fee88e0770

Phone: +919198946655

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-27 14:06:47

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 14:18:36

Next Call Scheduled:
2025-10-27 14:18:36

Call Timeline 14
2025-10-27 14:06:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 14:06:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:06:51
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:07:27
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 14:07:27
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-27 14:07:27
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-27 14:12:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c845b03d-bcf0-4bd4-98ed-3a2bfd293c39}
2025-10-27 14:13:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, retry_bolna_id=c845b03d-bcf0-4bd4-98ed-3a2bfd293c39, attempt_no=1}
2025-10-27 14:13:36
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-27 14:13:36
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c845b03d-bcf0-4bd4-98ed-3a2bfd293c39}
2025-10-27 14:18:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=b4732e09-97c6-440d-90a5-85b983039e01}
2025-10-27 14:19:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, retry_bolna_id=b4732e09-97c6-440d-90a5-85b983039e01, attempt_no=2}
2025-10-27 14:19:36
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 14:19:36
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=b4732e09-97c6-440d-90a5-85b983039e01}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-27 08:36:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T08:36:49.13299, scheduled_at=2025-10-27T08:36:49.132957, custom_extractions=null, telephony_data={duration=0.0, to_number=+919198946655, provider_call_id=3bf09318-c2f4-4dbf-81f5-d5a78f14fa9e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919198946655, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 13:56:00, callback_request_id=null, is_callback=null, fullName=SAURAV, resume_review_id=68ff2c569f941c720e72f384, reviewDetails={overallScore={score=63.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized, displaying a clear, professional layout with all essential sections such as Profile Summary, Education, and Professional Experience. However, the Experience section should be adjusted to reverse chronological order for better impact., score=68, readability=The resume is readable with a consistent font throughout, making key information easy to locate. However, slight adjustments in text alignment could enhance readability further, ensuring complete ATS compatibility., essentialSectionsPresence=All critical sections like Experience, Education, and Skills are present, enhancing the resume's completeness. There's a notable absence of non-essential sections like Hobbies, which helps maintain focus., scale=100}, atsReadabilityScore={feedback=The resume is structured to be ATS-friendly, with clear demarcations of sections and information fields. Incorporating more role-specific keywords could optimize its visibility and ranking within ATS systems., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact details, employer names, and job titles are easily identifiable by ATS systems. Ensuring that complex formatting is avoided will further enhance readability and parsing efficiency.}, impact={feedback=The resume effectively uses bullet points to delineate duties and accomplishments clearly, though more quantifiable metrics would enhance impact. Language is mostly strong, but incorporating more result-oriented verbs and avoiding weak ones would be beneficial., score=62, spellCheck=Overall, spelling and grammar are correct, which aligns with a professional presentation. Regular proofreading could help maintain this standard and quickly address potential errors., bulletPointsUsage=Bullet points are frequently used, helping separate different roles and responsibilities in a structured manner. However, a few points could be further refined to emphasize achievements rather than duties., weakActionVerbs=The choice of action verbs is generally strong but occasionally lacks punch, with words like 'ensuring' and 'serving' being too passive. Replacing these with more dynamic verbs like 'led' and 'executed' could increase reader engagement., scale=100, quantifyingImpact=There are some attempts to quantify achievements, like hosting large events, but few specific metrics are included. Adding data points such as participant satisfaction rates or improved participation percentages could strengthen the impact significantly., repetitionAvoidance=The resume shows minimal repetition of words and phrases, maintaining the reader's interest and ensuring content diversity. However, some sections could benefit from synonyms and varied sentence structures to enhance readability., accomplishmentLanguage=The document uses accomplishment-oriented language, effectively highlighting the applicant's roles and achievements. Including more specific outcomes and process improvements would enhance this further and add depth.}, crispness={feedback=The resume's length is satisfactory for the candidate's experience level, though some bullet points are overly verbose. Word choice occasionally lacks precision, which slightly detracts from the document's overall crispness., resumeLength=The length appropriately reflects the extensive experience; however, trimming some areas could improve focus. A two-page format is acceptable, but ensuring conciseness will keep reader engagement high., score=58, bulletPointsCount=There are a substantial number of bullet points, which helps capture extensively detailed experiences. Yet, some could be condensed to highlight core responsibilities and achievements succinctly., fillerWords=The resume includes minor filler words that slightly dilute core messages. Eliminating these will strengthen each statement, rendering the overall effect more compelling., bulletPointLength=While most bullet points are concise, a few drift into paragraph territory, which might overwhelm the reader. Shortening these points would enhance clarity and immediately convey their significance., scale=100}, qualityAddOn={feedback=The resume avoids common buzzwords effectively, replacing them with specific, targeted language. Date formatting is mostly consistent but could benefit from standardization to precisely define employment periods., score=66, buzzwordsCliches=There is minimal use of buzzwords or clichéd language, maintaining the resume's uniqueness and professionalism. Continuing to focus on specifics over generalities will ensure a strong, direct communication style., datesFormatting=Dates are clear but lack consistency in presentation across different roles, which could cause slight confusion. 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