Call Details

Bolna ID: d8e99003-50f4-461a-8818-f043afb054dc

Phone: +919553115153

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-27 13:11:54

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 13:23:10

Next Call Scheduled:
2025-10-27 13:23:10

Call Timeline 14
2025-10-27 13:11:55
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 13:11:58
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:11:59
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:12:23
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:12:23
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-27 13:12:23
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-27 13:17:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=10b15f8f-2f79-44b5-9ad3-c39e9df1cb37}
2025-10-27 13:18:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=10b15f8f-2f79-44b5-9ad3-c39e9df1cb37, attempt_no=1}
2025-10-27 13:18:10
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-27 13:18:10
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=10b15f8f-2f79-44b5-9ad3-c39e9df1cb37}
2025-10-27 13:23:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=45e2f8c3-6cf4-4fc0-ab63-477138263850}
2025-10-27 13:24:13
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=45e2f8c3-6cf4-4fc0-ab63-477138263850, attempt_no=2}
2025-10-27 13:24:13
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 13:24:13
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=45e2f8c3-6cf4-4fc0-ab63-477138263850}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-27 07:41:55, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T07:41:55.625197, scheduled_at=2025-10-27T07:41:55.625167, custom_extractions=null, telephony_data={duration=0.0, to_number=+919553115153, provider_call_id=51b83898-c3a4-4610-b732-75136fc3c72d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919553115153, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 13:00:54, callback_request_id=null, is_callback=null, fullName=Jatavath, resume_review_id=68ff1f5f18c3410378901994, reviewDetails={overallScore={score=57.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains the crucial sections, such as Experience and Education, which are essential for showcasing qualifications. However, the placement of personal information at the start without a proper heading and the lack of section headers for Experience and Education can reduce readability and structural clarity., score=62, readability=The current structure of the resume diminishes readability due to the absence of section headers and formatting inconsistencies such as spacing and alignment issues. Enhancing readability will be beneficial by adopting a more structured format with clear headings and bullet points where necessary., essentialSectionsPresence=The Experience section should ideally be presented in reverse chronological order to highlight the most recent accomplishments, which it currently lacks. Important sections like a summary of skills are present but should be emphasized more., scale=100}, atsReadabilityScore={feedback=The resume is moderately compatible with ATS systems, with contact information and experience visible but lacking structured labeling for ATS parsing. Improved keyword usage relevant to job roles targeted will enhance ATS readability., score=60, scale=100, keyElementsReadableByATS=Many key elements such as contact information and recent job titles are present but structuring issues like missing headers prevent efficient ATS parsing. Using clear, ATS-friendly formatting and including relevant industry terms would enhance its effectiveness.}, impact={feedback=There is a significant lack of impact in the resume due to missing quantifiable achievements and result-driven language. Consider including more accomplishments and specifics to better illustrate professional achievements., score=55, spellCheck=No spelling errors were detected, but there are inconsistencies in formatting like uppercase usage that need to be corrected. Consistency in presentation is crucial for professionalism., bulletPointsUsage=The resume lacks bullet points and uses paragraphs instead, which dilutes the impact of key accomplishments. Incorporating bullet points can help structure the information and highlight achievements better., weakActionVerbs=The resume uses generic action verbs such as 'work' and 'handle', which reduce the impact of listed achievements. Instead, use strong action verbs like 'led', 'managed', or 'increased' to convey a sense of accomplishment., scale=100, quantifyingImpact=The resume does not include quantifiable data or metrics that highlight achievements, such as 'Increased customer satisfaction by 20%'. Adding such metrics could greatly enhance impact., repetitionAvoidance=Several verbs and phrases are repeated across sections, leading to redundancy. Rewriting sections to avoid repetition will improve overall reading experience and clarity., accomplishmentLanguage=The resume currently lists responsibilities rather than accomplishments, lacking a focus on outcomes and impact. Reframing statements to highlight results and successes will improve its effectiveness.}, crispness={feedback=The resume lacks crispness, predominantly due to excessive text in sentence form rather than concise bullet points. Introducing brevity, focus, and use of bullet points will increase clarity and engagement., resumeLength=The overall length of the resume is somewhat excessive for the level of experience, leading to potentially important details being overlooked. Aim for a one-page format to enhance focus and readability., score=50, bulletPointsCount=Currently, the resume uses paragraphs instead of bullet points, which hinders the clarity of listing achievements and skills. Incorporating bullet points is essential for structuring information clearly., fillerWords=The resume contains filler phrases and generalized statements, such as 'Ability to work in Team'. More precise language will enhance focus and effectiveness, ensuring each word serves a purpose., bulletPointLength=The lack of bullet points results in lengthy paragraphs, which affect readability negatively. Short, impactful bullet points should replace lengthy explanations where possible., scale=100}, qualityAddOn={feedback=The document suffers from some issues related to buzzwords and clichés, and inconsistent date formatting which can affect professionalism. Ensuring clear and professional language use will considerably improve the resume., score=60, buzzwordsCliches=There are several clichés such as 'Highly motivated' and 'team player' that weaken the resume. Replace these with specific achievements or instances showcasing these characteristics., datesFormatting=Date formatting is inconsistent and can lead to confusion; ensure all dates follow a consistent format like 'MMM YYYY' for clarity and professionalism., activeVoice=There's a mix of passive and active voices currently present, which may dilute the impact. Consistently using the active voice will create stronger, more assertive statements., scale=100, personalPronounsUsage=Personal pronouns are absent, which is good for a resume style, but first-person narratives implicit in some phrases should be avoided. 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