Call Details

Bolna ID: 182cadef-57cb-4bc4-b9bf-3e54f33d8e14

Phone: +919205745052

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call unanswered

Timestamps

Started:
2025-10-27 13:10:54

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 13:23:47

Next Call Scheduled:
2025-10-27 13:23:47

Call Timeline 14
2025-10-27 13:10:55
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 13:10:57
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:10:59
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:12:23
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:12:23
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-27 13:12:23
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-27 13:17:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c3454593-1525-4c1c-b5cf-95539737c842}
2025-10-27 13:18:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, retry_bolna_id=c3454593-1525-4c1c-b5cf-95539737c842, attempt_no=1}
2025-10-27 13:18:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-27 13:18:47
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c3454593-1525-4c1c-b5cf-95539737c842}
2025-10-27 13:23:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=207cf6d3-6cdf-4c19-a236-da5967b960bb}
2025-10-27 13:24:46
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, retry_bolna_id=207cf6d3-6cdf-4c19-a236-da5967b960bb, attempt_no=2}
2025-10-27 13:24:46
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 13:24:46
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=207cf6d3-6cdf-4c19-a236-da5967b960bb}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-27 07:40:55, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T07:40:55.041707, scheduled_at=2025-10-27T07:40:55.041672, custom_extractions=null, telephony_data={duration=0.0, to_number=+919205745052, provider_call_id=b86fa9a0-6b56-4c1d-9a82-9a12ae79f3da, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3000, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call unanswered}, context_details={recipient_phone_number=+919205745052, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 13:00:39, callback_request_id=null, is_callback=null, fullName=Hupika, resume_review_id=68ff1f3c18c341037890197c, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections like Professional Summary, Work Experience, Education, Skills, and Certifications. However, the layout lacks a clear separation between sections, making it less visually appealing., score=66, readability=The text is dense in areas, lacking adequate white space which impacts readability. The readability could be improved by better section headings and spacing to differentiate content clearly., essentialSectionsPresence=The necessary sections are present but should follow a more standard order, such as Experience following the Summary to immediately emphasize professional background. Some sections, like Personal Information, can be condensed or moved to a more appropriate location., scale=100}, atsReadabilityScore={feedback=The resume should perform relatively well in an ATS system but could benefit from more role-specific keywords. Including more industry-specific terms will enhance searchability for targeted roles., score=67, scale=100, keyElementsReadableByATS=Key elements such as contact information and recent job titles are structured for ATS compatibility. Improving keyword integration based on specific job descriptions can further optimize ATS performance.}, impact={feedback=The resume effectively uses quantifiable achievements, such as 'Automated 40% of manual processes,' to convey impact. However, more numerical data could be integrated throughout the sections to further emphasize contributions., score=62, spellCheck=The resume appears free from spelling errors, which supports professionalism. Regular reviews are recommended to maintain this standard., bulletPointsUsage=Bullet points are used consistently across the Work Experience sections, but some bullet points are too descriptive and long, reducing immediate impact. Shorter, more focused bullet points would convey information succinctly., weakActionVerbs=The resume employs definite action verbs but could benefit from stronger alternatives in some places. Replacing generic verbs like 'managed' with more dynamic options could enhance impact., scale=100, quantifyingImpact=There is some quantification of impact available, but it is not consistent across all experiences. Enhancing sections with more data or percentages, where available, would strengthen the resume., repetitionAvoidance=There is minimal repetition, but avoiding overuse of similar phrases like 'Conducting Security Checks' could benefit the document. Each bullet should present new insights or achievements to maintain reader interest., accomplishmentLanguage=The language is mostly accomplishment-oriented, but more depth could be given to describe results, such as through the use of metrics. Using direct results in more descriptions will increase effectiveness.}, crispness={feedback=The resume is on the longer side at over two pages, which is unnecessary given the experience level. Condensing content while retaining key information will improve readability and focus., resumeLength=The resume's length is somewhat extended due to verbose sections and could be trimmed without losing valuable content. Ideally, it should fit comfortably on two pages for adequacy given the 8 years of experience., score=60, bulletPointsCount=The bullet points are extensive, which can be overwhelming to read. Reducing the number of bullet points by combining accomplishments or removing less critical points is advisable., fillerWords=Filler words are present and should be minimized to save space and improve clarity. Removing instances of superfluous language will enhance the overall impact., bulletPointLength=Many bullet points exceed one line and could be concise. Consider breaking them into shorter, punchier points to maintain reader engagement., scale=100}, qualityAddOn={feedback=The resume occasionally uses buzzwords but can be improved with more specific achievements. Ensure each buzzword or cliché is supported by actual accomplishments or data., score=58, buzzwordsCliches=Buzzwords such as 'strategic outcomes' and 'resource optimization' are present, but lack context without concrete results. To improve, tie these terms to measurable achievements or real scenarios., datesFormatting=Dates are consistently formatted which is commendable. However, visually separating them from job roles or using a more uniform layout will enhance clarity., activeVoice=Active voice is mostly used, enhancing clarity, but some sentences could benefit from further action-oriented restructuring. Wherever possible, infuse more lively, direct action verbs for improved impact., scale=100, personalPronounsUsage=The resume does not use first-person pronouns, which is correct. Maintaining this approach keeps the content professional and focused.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T07:42:22.884397, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 07:42:22, id=182cadef-57cb-4bc4-b9bf-3e54f33d8e14, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 07:40:55, status=no-answer}

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