Dashboard

Back to Calls
Call Details

Bolna ID: 491eae5d-6a4b-4d19-9a8a-e55aafa49efa

Phone: +919923179013

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹4.56

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-27 13:10:53

Last Retry At:
2025-10-27 13:10:53

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-27 13:16:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 13:16:51
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:16:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:17:19
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:18:00
COMPLETED MAIN
CALLBACK_UPDATE
₹4.56
Duration: 28.00s
2025-10-27 13:19:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 13:19:48}
Call History (Raw Callbacks) 4 

{created_at_str=2025-10-27 07:46:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=4.56, batch_id=null, cost_breakdown={synthesizer=3.99, transcriber=0.426, synthesizer_breakdown={welcome_message=0, conversation=3.99}, llm=0.14300000000000002, platform=0, transcriber_breakdown={analytics=0, conversation=0.426}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0.1, hangup=0.038}}, created_at=2025-10-27T07:46:48.603627, scheduled_at=2025-10-27T07:46:48.603596, custom_extractions=null, telephony_data={duration=0.0, to_number=+919923179013, provider_call_id=28441afd-a193-41df-af93-c154f7586339, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919923179013, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4a71da0d-c544-4b4d-af03-5d5490d3ac79, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  okay
assistant:  Awesome! I saw your resume score came in below eighty — that’s a bit tough, but honestly, it’s a huge opportunity. What’s your main goal right now? Are
, updated_at=2025-10-27T07:47:56.356114, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 07:47:56, id=491eae5d-6a4b-4d19-9a8a-e55aafa49efa, campaign_id=null, summary=The conversation is between a representative named Anita from Outspark Resume Services and a user. Anita initiates the call to discuss transforming the user's resume to increase interview opportunities. She mentions that the user's resume score is below eighty, indicating a need for improvement, and asks about the user's main goals regarding their resume. The user responds positively, indicating they are open to the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=28.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=27.799938, provider_connected=false}, transcriber_duration=27.799938, transcriber_model=nova-3, synthesizer_characters=399, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=399, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=74, input=96}, azure_gpt-4_1-mini={output=90, input=2157}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=74, input=96, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=90, input=2157, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2533, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 07:46:48, status=call-disconnected}

{created_at_str=2025-10-27 07:46:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T07:46:48.603627, scheduled_at=2025-10-27T07:46:48.603596, custom_extractions=null, telephony_data={duration=0.0, to_number=+919923179013, provider_call_id=28441afd-a193-41df-af93-c154f7586339, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919923179013, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4a71da0d-c544-4b4d-af03-5d5490d3ac79, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T07:47:19.047883, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 07:47:19, id=491eae5d-6a4b-4d19-9a8a-e55aafa49efa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 07:46:48, status=in-progress}

{created_at_str=2025-10-27 07:46:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T07:46:48.603627, scheduled_at=2025-10-27T07:46:48.603596, custom_extractions=null, telephony_data={duration=0.0, to_number=+919923179013, provider_call_id=28441afd-a193-41df-af93-c154f7586339, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919923179013, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4a71da0d-c544-4b4d-af03-5d5490d3ac79, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T07:46:52.124677, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 07:46:52, id=491eae5d-6a4b-4d19-9a8a-e55aafa49efa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 07:46:48, status=ringing}

{created_at_str=2025-10-27 07:46:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T07:46:48.603627, scheduled_at=2025-10-27T07:46:48.603596, custom_extractions=null, telephony_data={duration=0.0, to_number=+919923179013, provider_call_id=28441afd-a193-41df-af93-c154f7586339, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919923179013, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4a71da0d-c544-4b4d-af03-5d5490d3ac79, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T07:46:51.016917, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 07:46:51, id=491eae5d-6a4b-4d19-9a8a-e55aafa49efa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 07:46:48, status=initiated}