Call Details

Bolna ID: d2c719a1-9c8d-44ae-85b3-417d79b5bd2c

Phone: +918800620329

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹18.96

Timestamps

Started:
2025-10-27 13:03:50

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 13:16:19

Next Call Scheduled:
2025-10-27 13:16:19

Call Timeline 17
2025-10-27 13:03:51
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 13:03:55
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:03:58
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:04:10
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 13:05:25
COMPLETED MAIN
CALLBACK_UPDATE
₹18.96
Duration: 60.90s
2025-10-27 13:05:25
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-27 13:05:25
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-27 13:05:29
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=busy, callback_id=68ff20c14adf604cd7f45721, scheduled_for=2025-10-27T13:35:29.776087599}
2025-10-27 13:06:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 13:06:48}
2025-10-27 13:10:50
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fcf16ac7-a96c-4fdc-84d7-869c7e5b430a}
2025-10-27 13:11:19
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=fcf16ac7-a96c-4fdc-84d7-869c7e5b430a, attempt_no=1}
2025-10-27 13:11:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-27 13:11:19
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fcf16ac7-a96c-4fdc-84d7-869c7e5b430a}
2025-10-27 13:16:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=b30bda07-9017-47de-99f0-0931dabfd345}
2025-10-27 13:17:11
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=b30bda07-9017-47de-99f0-0931dabfd345, attempt_no=2}
2025-10-27 13:17:11
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 13:17:11
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=b30bda07-9017-47de-99f0-0931dabfd345}
Call History (Raw Callbacks) 10

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Ensure to present the Experience section in reverse chronological order for better accessibility., score=60, readability=The resume struggles with readability due to inconsistent formatting and lack of clear section headers. Improving font size, spacing, and bullet point usage can enhance the overall readability., essentialSectionsPresence=Education, Work Experience, Skills, and Personal Information sections are present, but a separate 'Skills' section should be included for clarity. Consider removing the Objective and streamlining Personal Information to the essentials like Contact Information., scale=100}, atsReadabilityScore={feedback=The resume is not fully optimized for ATS, with insufficient keyword inclusion and confusing layout impacting readability. Improving structure and incorporating industry-specific keywords can enhance ATS compatibility., score=60, scale=100, keyElementsReadableByATS=Most key elements like Name, Position, and Contact Information are present but inconsistently labeled, which might confuse ATS parsing. Label sections clearly and consistently to improve parsing accuracy.}, impact={feedback=The resume lacks impact due to minimal use of quantifiable achievements and strong action verbs. Consider incorporating results-oriented language to highlight accomplishments., score=58, spellCheck=The resume contains several minor typographical errors, particularly in the formatting of words and spacing. A thorough spell check and grammar review will enhance professionalism., bulletPointsUsage=Bullet points are used inconsistently, often listed without clear separation, making it hard to differentiate roles and responsibilities. Ensure consistent use of bullet points to cleanly and clearly present job responsibilities and achievements., weakActionVerbs=The use of weak action verbs is prevalent, replacing phrases like 'organized programs' with more powerful words such as 'spearheaded initiatives' to enhance impact. Choose verbs that emphasize action and achievements., scale=100, quantifyingImpact=There is little to no quantifiable data present, which diminishes the impact of stated achievements. Including specific metrics or tangible results would greatly enhance the effectiveness of the work experience., repetitionAvoidance=Repetition of job roles like 'customer support' occurs without sufficient detail to differentiate experiences. Diverse verbs and detailed descriptions can improve the overall impression., accomplishmentLanguage=The language lacks emphasis on accomplishments and results, focusing more on tasks than achievements. Shift the focus to results-driven statements to underscore professional strengths.}, crispness={feedback=The resume lacks crispness due to excessive verbosity and unnecessary details, making it hard to navigate. Focus on conciseness and removing non-essential information to improve clarity., resumeLength=The resume is overly long for the amount of content, leading to a diluted presentation of key information. Aim to keep the resume to one page, focusing on the most relevant experiences., score=50, bulletPointsCount=There are too few bullet points in some sections and no use in others where they could add value. A consistent bullet point structure should be applied to simplify reading and highlight achievements., fillerWords=The presence of filler words detracts from the professionalism and directness of the resume. Remove unnecessary phrases to deliver a more succinct and impactful message., bulletPointLength=Bullet points, where used, are inconsistently formatted and often too lengthy, reducing their impact. Ensure bullet points are concise and direct, covering key responsibilities and results., scale=100}, qualityAddOn={feedback=The resume uses outdated language and lacks consistency in stylistic choices such as date formatting. By updating and adhering to modern writing conventions, the resume's quality could be improved., score=55, buzzwordsCliches=There is a prominent use of clichés like 'job satisfaction', which do not convey specific skills or experiences. Replace these with unique terms that accurately depict your professional value., datesFormatting=Date formatting is inconsistent, confusing the timeline of job experience and education. Use a single, clear format like MM/YYYY to enhance clarity and professionalism., activeVoice=The resume predominantly uses passive voice, weakening the impact of the statements. Switch to active voice to make statements more dynamic and impactful, such as 'Achieved’ instead of 'was responsible for achieving'., scale=100, personalPronounsUsage=Although avoided, more consistent avoidance of personal pronouns can further align the resume with professional standards. Keeping the content impersonal will maintain a professional tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that GobindaMaitra?
user:  hello
assistant: a part of Times- of- India
user:  yes sir
assistant:  Hi GobindaMaitra, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  sorry ma'am this time you're signing for one office sir
assistant:  No worries
user:  this time is not fine
assistant:  Got it, GobindaMaitra
user:  thank you
assistant:  I understand, GobindaMaitra. Before
user:  eastern busy now ma'am this time if i'm busy now
assistant:  I totally get it, GobindaMaitra
user:  and on your business
assistant:  I hear you, busy days can be tough! Just so you know, your resume score came in at fifty-six point six out of a hundred. That’s a clear sign your resume might be holding you back from the interviews you want. When you do get a moment, what’s your main goal right now? Job search
user:  sorry ma'am i am ps call you later
assistant:  Absolutely, GobindaMaitra! I’ll be here whenever you’re ready. Just remember, every day your resume stays like this, you could be missing out on great opportunities. Looking forward to helping you shine when the time’s right. Take care!
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