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Call Details

Bolna ID: 7794f602-08c7-4e2f-bdbd-4598853420da

Phone: +918880401018

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹1.87

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-27 12:21:50

Last Retry At:
2025-10-27 12:21:50

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-27 12:27:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 12:27:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 12:27:51
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 12:28:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 12:28:26
COMPLETED MAIN
CALLBACK_UPDATE
₹1.87
Duration: 5.80s
2025-10-27 12:29:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 12:29:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi
, updated_at=2025-10-27T06:58:23.133748, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 06:58:23, id=7794f602-08c7-4e2f-bdbd-4598853420da, campaign_id=null, summary=The conversation begins with the agent greeting the user, asking if they can be identified. The user responds with a simple "hello," and the agent acknowledges the greeting. The interaction is brief and friendly, with no specific issues or topics discussed., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=5.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=5.7999377, provider_connected=false}, transcriber_duration=5.7999377, transcriber_model=nova-3, synthesizer_characters=171, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=171, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=48, input=16}, azure_gpt-4_1-mini={output=37, input=1055}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=48, input=16, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=37, input=1055, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1236, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 06:57:48, status=call-disconnected}

{created_at_str=2025-10-27 06:57:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T06:57:48.476139, scheduled_at=2025-10-27T06:57:48.476107, custom_extractions=null, telephony_data={duration=0.0, to_number=+918880401018, provider_call_id=15268866-6717-4155-bb73-24ce0f433623, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918880401018, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cf5cd775-bb91-4680-887b-c5e533d0413d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T06:58:08.84964, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 06:58:08, id=7794f602-08c7-4e2f-bdbd-4598853420da, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 06:57:48, status=in-progress}

{created_at_str=2025-10-27 06:57:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T06:57:48.476139, scheduled_at=2025-10-27T06:57:48.476107, custom_extractions=null, telephony_data={duration=0.0, to_number=+918880401018, provider_call_id=15268866-6717-4155-bb73-24ce0f433623, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918880401018, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cf5cd775-bb91-4680-887b-c5e533d0413d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T06:57:51.110506, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 06:57:51, id=7794f602-08c7-4e2f-bdbd-4598853420da, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 06:57:48, status=ringing}

{created_at_str=2025-10-27 06:57:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T06:57:48.476139, scheduled_at=2025-10-27T06:57:48.476107, custom_extractions=null, telephony_data={duration=0.0, to_number=+918880401018, provider_call_id=15268866-6717-4155-bb73-24ce0f433623, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918880401018, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=cf5cd775-bb91-4680-887b-c5e533d0413d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T06:57:50.050888, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 06:57:50, id=7794f602-08c7-4e2f-bdbd-4598853420da, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 06:57:48, status=initiated}