Call Details

Bolna ID: 474b92dc-02a0-4e04-9c03-d5c36aa3835e

Phone: +918269007349

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹14.19

Timestamps

Started:
2025-10-27 12:17:50

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 12:30:17

Next Call Scheduled:
2025-10-27 12:30:17

Call Timeline 17
2025-10-27 12:17:51
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 12:17:54
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 12:17:56
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 12:18:06
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 12:19:06
COMPLETED MAIN
CALLBACK_UPDATE
₹14.19
Duration: 46.70s
2025-10-27 12:19:06
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-27 12:19:06
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-27 12:19:09
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=busy, callback_id=68ff15e54adf604cd7f454ee, scheduled_for=2025-10-27T14:00}
2025-10-27 12:20:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 12:20:48}
2025-10-27 12:24:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=941e02d3-5491-4087-80b9-4e3667ddc29f}
2025-10-27 12:25:17
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=941e02d3-5491-4087-80b9-4e3667ddc29f, attempt_no=1}
2025-10-27 12:25:17
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-27 12:25:17
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=941e02d3-5491-4087-80b9-4e3667ddc29f}
2025-10-27 12:30:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=118bc3b9-afce-4391-9331-bec040d41af9}
2025-10-27 12:31:14
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=118bc3b9-afce-4391-9331-bec040d41af9, attempt_no=2}
2025-10-27 12:31:14
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 12:31:14
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=118bc3b9-afce-4391-9331-bec040d41af9}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-27 06:47:51, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=14.19, batch_id=null, cost_breakdown={synthesizer=12.87, transcriber=0.715, synthesizer_breakdown={welcome_message=0, conversation=12.87}, llm=0.608, platform=0, transcriber_breakdown={analytics=0, conversation=0.715}, network=0, llm_breakdown={analytics=0, summarization=0.011, extraction=0, conversation=0.462, hangup=0.135}}, created_at=2025-10-27T06:47:51.482524, scheduled_at=2025-10-27T06:47:51.482489, custom_extractions=null, telephony_data={duration=0.0, to_number=+918269007349, provider_call_id=3f2b00a5-cf57-45ee-8343-b88b6749ca0d, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918269007349, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 12:07:21, callback_request_id=null, is_callback=null, fullName=Shubham, resume_review_id=68ff12d69f941c720e72ea5e, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with all essential sections like Profile, Experience, Education, and Skills clearly marked. However, including more separation between sections, such as horizontal lines, can enhance quick navigation., score=68, readability=The document is easily readable with a clear font and consistent font size. Consider using bullets for the Skills section to make it more scanner-friendly., essentialSectionsPresence=The Education section is present but not well-detailed; consider adding relevant coursework or honors. The Experience section is complete but presenting it in reverse chronological order would make recent achievements more prominent., scale=100}, atsReadabilityScore={feedback=The resume is structured beneficially for ATS with headers and clear contact information. Adding industry-specific keywords and phrases could boost ATS compatibility significantly., score=65, scale=100, keyElementsReadableByATS=Contact details and employment history are well-aligned for ATS scanning. Ensure consistent use of standard headers for key sections to improve computerized parsing.}, impact={feedback=The resume effectively uses quantifiable achievements, but some areas lack measurable impact. A focus on consistency in showcasing accomplishments could improve the document overall., score=62, spellCheck=The resume is largely free of spelling errors, indicating careful editing. Maintaining this attention to detail is essential in presenting a professional image., bulletPointsUsage=Bullet points are utilized efficiently, but some lack depth and specificity. Ensuring all bullet points include specific outcomes and achievements will enhance reader engagement., weakActionVerbs=Some bullet points start with weaker verbs such as 'Supported'. Replace with stronger verbs like 'Achieved' or 'Implemented' for a greater impact., scale=100, quantifyingImpact=There are strong examples of quantified achievements, such as improving forecast accuracy by 20%. Expanding this approach to more responsibilities could better demonstrate the candidate's value., repetitionAvoidance=There's minimal repetition, but varied action verbs in some sections could increase interest. Consider using a thesaurus for more diverse language to maintain reader attention., accomplishmentLanguage=The resume incorporates accomplishment-driven language, but further emphasis would amplify expertise and leadership qualities. Highlighting the outcomes of actions more prominently can elevate impact.}, crispness={feedback=The resume maintains a good length but some bullet points contain unnecessary details that detract from clarity. Refinement would enhance overall crispness and readability., resumeLength=The length fits the level of experience, although there’s potential for simplification without losing necessary details. Aim for conciseness, especially in the descriptions within Experience section., score=60, bulletPointsCount=The number of bullet points is excessive in certain sections, which can overwhelm the reader. Consolidating related points would provide a clearer, more concise presentation., fillerWords=Filler words slightly hinder the resume, making some sections seem verbose. Reduce or eliminate these to maintain focus on key information., bulletPointLength=Some bullet points are overly descriptive and could be more effective if condensed. Shortening them to one or two lines ensures information is transmitted swiftly., scale=100}, qualityAddOn={feedback=The language is generally free of cliches but drifts towards buzzwords that could detract from clarity. Employing more concrete, tangible language offers clearer communication., score=59, buzzwordsCliches=Buzzwords such as 'Proven collaborator' are present and could be replaced with more concrete achievement examples to reduce vagueness. This provides clearer insight into actual skills and experiences., datesFormatting=Dates are generally consistent, but ensure that all follow the same format for increased professionalism. Consider using a uniform style (e.g., MMM YYYY) for consistency., activeVoice=The resume predominantly uses active voice, which clearly conveys the accomplishments. Continue using this style to maintain clarity and directness., scale=100, personalPronounsUsage=The use of personal pronouns is correctly avoided, maintaining a professional tone throughout. This helps in keeping the focus on achievements rather than the individual.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Shubham?
user:  hello
assistant:  Hi Shubham, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  you call after
assistant:  I get
user:  two pm actually i'm meeting right now
assistant:  Got it, Shubham! I’ll keep it quick now. 

Look, your resume score came in at sixty two point eight, right? That’s a clear sign it’s not doing the heavy lifting it should for you. 

Can I ask—what’s your main goal right now? Are you hunting for a new job, thinking about a career shift, or something else
user:  actually actually
assistant:  Hey, take
user:  actually think
assistant: Totally get it, Shubham. Thinking things over is smart. But here’s the thing— every
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