Call Details

Bolna ID: 35c6f006-d589-41b6-8c98-ab7a12f14400

Phone: +918105944566

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹0.48

Timestamps

Started:
2025-10-27 10:35:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 10:47:24

Next Call Scheduled:
2025-10-27 10:47:24

Call Timeline 16
2025-10-27 10:35:51
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 10:35:54
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 10:35:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 10:36:11
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 10:36:41
COMPLETED MAIN
CALLBACK_UPDATE
₹0.48
Duration: 19.70s
2025-10-27 10:36:41
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-27 10:36:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-27 10:37:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-27 10:37:48}
2025-10-27 10:41:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8f45c727-33e9-4c1d-a661-ab6e328fb31c}
2025-10-27 10:42:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=8f45c727-33e9-4c1d-a661-ab6e328fb31c, attempt_no=1}
2025-10-27 10:42:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-27 10:42:24
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=8f45c727-33e9-4c1d-a661-ab6e328fb31c}
2025-10-27 10:47:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c78a360c-57af-447a-8aef-c73f5af06f9f}
2025-10-27 10:48:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=c78a360c-57af-447a-8aef-c73f5af06f9f, attempt_no=2}
2025-10-27 10:48:20
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-27 10:48:20
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c78a360c-57af-447a-8aef-c73f5af06f9f}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-27 05:11:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T05:11:48.665729, scheduled_at=2025-10-27T05:11:48.665701, custom_extractions=null, telephony_data={duration=0.0, to_number=+918105944566, provider_call_id=2a710c3f-44dc-4c5f-b84a-9cbada13da86, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918105944566, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=35c6f006-d589-41b6-8c98-ab7a12f14400, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T05:12:23.975741, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 05:12:23, id=8f45c727-33e9-4c1d-a661-ab6e328fb31c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 05:11:48, status=busy}

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{created_at_str=2025-10-27 05:05:51, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.48, batch_id=null, cost_breakdown={synthesizer=0.48, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=0.48}, llm=0.002, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.002, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T05:05:51.463715, scheduled_at=2025-10-27T05:05:51.463677, custom_extractions=null, telephony_data={duration=0.0, to_number=+918105944566, provider_call_id=d662eedd-b2db-4949-bd29-ae9152999194, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918105944566, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 10:24:49, callback_request_id=null, is_callback=null, fullName=Parthiban, resume_review_id=68fefae29f941c720e72e5a2, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized, with distinct sections for Summary, Core Competencies, Professional Experience, and Education. However, the layout could benefit from clearer separation between sections and improved alignment., score=66, readability=The font size and style are consistent, promoting ease of reading, but there is slight overcrowding which can make it hard to scan quickly. Improving spacing and margins could enhance overall readability., essentialSectionsPresence=Essential sections such as Experience and Education are present. The order of sections is generally appropriate, but reversing the order of past positions could better emphasize recent accomplishments., scale=100}, atsReadabilityScore={feedback=The resume is mostly compatible with ATS, featuring key details in appropriate sections, though further keyword optimization could enhance performance., score=67, scale=100, keyElementsReadableByATS=Name, most recent employer, and professional position are evident and in a format readable by ATS. Ensuring all sections are parsed by ATS, including incorporating industry-related keywords, could improve compatibility.}, impact={feedback=The use of bullet points is effective in emphasizing key responsibilities and achievements. However, there is a notable lack of quantifiable impacts in the descriptions., score=60, spellCheck=The document shows no evident spelling errors which is commendable. Maintaining this standard of spelling accuracy is crucial for a professional presentation., bulletPointsUsage=Bullet points are utilized to break down tasks and achievements, making it easier to read. Nevertheless, breaking down some bullet points further could bring more clarity., weakActionVerbs=The resume contains some weak action verbs that soften the impact. Replacing them with more dynamic verbs can strengthen message delivery and convey a sense of initiative., scale=100, quantifyingImpact=Achievements are not quantified, which diminishes the impact of success stories. Consider adding specific metrics or percentages to better showcase accomplishments., repetitionAvoidance=Repetitive phrases can be seen in action verbs, which hampers the flow and diversity of language. Varying the verbs and phrasing could improve engagement and delivery., accomplishmentLanguage=The accomplishment-driven language is partially present, but more explicit success stories could enhance the narrative. Including results in bullet points can illustrate your effectiveness.}, crispness={feedback=The resume contains adequate information but could be more concise. Eliminating extraneous details will help maintain the reader’s attention., resumeLength=The length is fairly moderate but pushing the boundaries for readability. A one-page format may be more effective given the existing content., score=58, bulletPointsCount=There is an appropriate number of bullet points, yet reducing redundancy can further sharpen focus. Prioritizing key achievements over duties could be beneficial., fillerWords=Filler words are present, detracting from crispness and professional tone. Removing them will make statements more direct and impactful., bulletPointLength=Some bullet points are too long and could be split for clarity. Shortening them can highlight main points better, making the resume crisp and loaded with information., scale=100}, qualityAddOn={feedback=The overall styling of the resume does follow general guidelines. However, eliminating vague terms could enhance impact., score=62, buzzwordsCliches=There are buzzwords such as 'collaborative team player' which could be switched for specific examples of team effectiveness. This change would provide a clearer and more convincing narrative., datesFormatting=Dates are consistently formatted, ensuring clarity and professionalism. Keep this practice to maintain chronological coherence., activeVoice=The active voice is generally used, though some sentences lean towards passive constatinos. Ensuring active voice throughout will strengthen assertions., scale=100, personalPronounsUsage=There seems to be an avoidance of personal pronouns which is a positive aspect for a resume format. Continuing this approach aligns with professional expectations.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Parthiban?
assistant: Call will now disconnect
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