Call Details

Bolna ID: 1cb0015a-3556-4655-b901-d78029215613

Phone: +917483964400

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-27 09:53:48

Ended:
Not set

Last Processed:
2025-10-27 10:01:48

Last Retry At:
2025-10-27 10:01:48

Next Retry Scheduled:
2025-10-27 09:59:26

Next Call Scheduled:
2025-10-27 09:59:26

Call Timeline 11
2025-10-27 09:53:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-27 09:53:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 09:53:58
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 09:54:26
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-27 09:54:26
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-27 09:54:26
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-27 09:59:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e39d2927-028a-42ce-baec-8ebf77011862}
2025-10-27 10:00:33
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=e39d2927-028a-42ce-baec-8ebf77011862, attempt_no=1}
2025-10-27 10:00:33
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=e39d2927-028a-42ce-baec-8ebf77011862, reason=Retry attempt succeeded, attempt_no=1}
2025-10-27 10:00:33
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e39d2927-028a-42ce-baec-8ebf77011862}
2025-10-27 10:01:48
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-27 10:01:48}
Call History (Raw Callbacks) 7

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{created_at_str=2025-10-27 04:23:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-27T04:23:49.459445, scheduled_at=2025-10-27T04:23:49.459407, custom_extractions=null, telephony_data={duration=0.0, to_number=+917483964400, provider_call_id=b3a42236-16cc-4755-a590-5fe234fa52d9, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917483964400, recipient_data={recipient_phone_number=null, review_completed=2025-10-27 09:43:16, callback_request_id=null, is_callback=null, fullName=Somnath, resume_review_id=68fef11218c3410378901076, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear layout, but may benefit from a slightly more structured approach with distinct section dividers. The sections like Experience and Education are present but could use a more consistent formatting style for better uniformity., score=66, readability=The font size and style facilitate readability, but some sections could use whitespace for enhanced clarity. The use of bullet points helps break down information effectively, contributing positively to the overall readability., essentialSectionsPresence=The essential sections such as Experience and Education are present and contain relevant details. Consider removing unnecessary personal information like date of birth and nationality, which are not typically required in resumes., scale=100}, atsReadabilityScore={feedback=The resume includes several keywords relevant to DevOps roles, aiding ATS readability. Some minor adjustments in keyword density might improve ATS tracking even further., score=65, scale=100, keyElementsReadableByATS=Essential elements like contact information and recent positions are clearly readable by ATS systems. Ensuring the inclusion of specific role-related keywords throughout the document will enhance searchability.}, impact={feedback=The resume employs strong action verbs and quantifies achievements effectively in some areas. However, more consistent quantification across all entries would provide greater impact., score=63, spellCheck=No noticeable spelling errors were found, indicating careful proofreading. However, maintaining strict vigilance for even minor errors is essential for a polished presentation., bulletPointsUsage=The use of bullet points helps in presenting information concisely, although some points could be more focused. A few bullet lists contain more information than necessary, which might dilute their impact., weakActionVerbs=The resume largely avoids weak verbs, but could replace some instances with more dynamic alternatives. Consider using verbs like 'maximized' or 'enhanced' to increase the strength of the statements., scale=100, quantifyingImpact=Quantitative data is used, such as improving reliability by 40% and reducing MTTR by 35%, but additional metrics would improve impact. Demonstrating increased efficiency or results across all roles would be beneficial., repetitionAvoidance=While there is some repetition in describing tasks across different roles, the variety of verbs is generally well used. Reducing repetitive phrases and finding unique descriptors for tasks would enhance engagement., accomplishmentLanguage=Accomplishment-oriented language is present, but some statements could be more assertively framed. Focus on outcomes and achievements to further highlight successes in past roles.}, crispness={feedback=The resume spans an appropriate length but contains sections that could be more concise. Reducing unnecessary adjectives and focusing on core achievements will enhance crispness., resumeLength=The length is suitable for the wealth of experience, but certain sections could be shortened for more impact. Focusing on the most recent and relevant roles would help maintain attention., score=58, bulletPointsCount=While bullet points enhance readability, there might be too many in some sections. Limit each role to the most impactful achievements to maintain reader interest., fillerWords=Instances of filler words are minimal, but further trimming could enhance statement crispness. Eliminating unnecessary words makes achievements more prominent., bulletPointLength=Many bullet points are well-sized, though a few could benefit from further condensation. Aim for clarity and impact in each point, avoiding overly descriptive content., scale=100}, qualityAddOn={feedback=The language used is generally specific and avoids common cliches, though some terms could be more precise. Ensuring concise language with a professional tone will add to the resume's quality., score=62, buzzwordsCliches=Avoid overused terms such as 'team player' and use specific examples instead. Clarifying the context enhances the authenticity of listed skills., datesFormatting=Dates are formatted consistently; however, clarity in visual separation between different roles could enhance readability. Ensuring uniformity across entries makes the timeline easier to follow., activeVoice=The active voice is used effectively, making statements assertive and clear. Consistent use of active voice strengthens the communicator's impact., scale=100, personalPronounsUsage=Personal pronouns are generally avoided, maintaining the formality of the resume. This style is suitable for professional resumes, aligning with best practices.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-27T04:23:52.49821, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-27 04:23:52, id=1cb0015a-3556-4655-b901-d78029215613, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-27 04:23:49, status=initiated}
Context Details
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