Call Details

Bolna ID: d9bb888b-7e16-44de-b79f-03742541d154

Phone: +918299582449

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-26 18:55:47

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-27 09:00:00

Next Call Scheduled:
2025-10-27 09:00:00

Call Timeline 6
2025-10-26 18:55:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 18:55:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 18:55:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 18:56:17
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 18:56:17
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-26 18:56:17
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
Call History (Raw Callbacks) 3

{created_at_str=2025-10-26 13:25:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T13:25:48.908482, scheduled_at=2025-10-26T13:25:48.908451, custom_extractions=null, telephony_data={duration=0.0, to_number=+918299582449, provider_call_id=c5c1fe3a-d708-43d2-8824-4feee629ab34, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918299582449, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 18:45:35, callback_request_id=null, is_callback=null, fullName=Rekha, resume_review_id=68fe1e489f941c720e72cd6d, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Professional Summary, Work Experience, and Education, which are crucial for clarity and flow. However, the inclusion of personal details like marital status and hobbies detracts from its professional tone and could be condensed., score=67, readability=The resume is generally readable, but the alignment and spacing between sections could be improved to enhance readability. Enhanced spacing between bullet points and sections would contribute to a cleaner, more professional look., essentialSectionsPresence=Essential sections like Work Experience and Education are present and easily identifiable. However, personal details, like Father's and Husband's names, are unnecessary and should be removed for better focus on professional content., scale=100}, atsReadabilityScore={feedback=The resume's structure generally supports ATS readability, though some sections could be optimized for keyword inclusion. More industry-specific terms would improve compatibility with systems scanning for matching skills and experiences., score=70, scale=100, keyElementsReadableByATS=Key details such as contact information and experience are legibly presented, fortifying ATS clarity. Ensuring consistent style and clear section headings help improve readability by automated systems.}, impact={feedback=The impact score could be improved by incorporating more quantifiable achievements within the work experience section. This would help to convey a stronger narrative of accomplishments rather than duties performed., score=58, spellCheck=Spell check has been correctly applied, as there are no visible spelling errors. This maintains the professionalism and credibility of the document., bulletPointsUsage=The usage of bullet points in the Work Experience section is a good effort but lacks consistent formatting and details that add value. Adding more specific duties with metrics or results could greatly improve emphasis., weakActionVerbs=The use of action verbs is present but not compelling; words like 'manage' and 'support' are used without emphasis on results. Replacing these with more dynamic verbs such as 'orchestrated' or 'optimized' can improve engagement significantly., scale=100, quantifyingImpact=There's a lack of quantifiable impact in the work experience bullets, which limits the perceived value of responsibilities held. Including specific numbers or percentages would clearly communicate successes and improve effectiveness., repetitionAvoidance=There is minimal evidence of repetition in the action verbs used across the resume, which maintains reader interest. However, thematic repetition occurs in skills descriptions which could be consolidated for brevity., accomplishmentLanguage=The language currently describes duties rather than accomplishments, reducing impact. Transforming phrases to highlight outcomes and benefits achieved would emphasize the candidate's effectiveness.}, crispness={feedback=The resume runs into over-detailed territory, particularly within non-essential sections. Streamlining the content and focusing more on key achievements would enhance clarity and speed of comprehension., resumeLength=Given the depth of professional experience, the resume's length is appropriate. However, removing personal details and condensing some sections could make it more crisply focused on professional achievements., score=55, bulletPointsCount=The number of bullet points is minimal but adequate for the content. However, they could be refined to convey stronger, result-oriented messages without lengthening unnecessarily., fillerWords=There is a presence of vague language, common in the summary and skill sections, that could be omitted for conciseness. Eliminating these will help maintain reader focus on key competencies and achievements., bulletPointLength=Bullet points vary in length and occasionally stray into overly descriptive territory. Keeping bullet points concise and to the point would improve the resume's punchiness and readability., scale=100}, qualityAddOn={feedback=The resume uses some buzzwords and lacks consistent application of stylistic guidelines, which are critical for maintaining professionalism. More precise language and standard formatting practices would greatly enhance perceived quality., score=57, buzzwordsCliches=Words like 'hardworking' and 'positive attitude' are overused and drop the impact. Replace these with specific achievements that demonstrate these qualities in action., datesFormatting=Dates are arranged consistently within sections but could be better emphasized visually. Consider arranging dates in a bold format or a standardized configuration to ensure clarity., activeVoice=While the voice is mostly active, there are passages where a passive voice undermines clarity and persuasion. Ensure all sections use a direct and assertive tone to reflect confidence., scale=100, personalPronounsUsage=The resume maintains an objective tone by avoiding personal pronouns, aligning with best resume practices. This enhances its professionalism, as resumes are generally written in the implied first person.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T13:26:16.8747, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 13:26:16, id=d9bb888b-7e16-44de-b79f-03742541d154, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 13:25:48, status=busy}

{created_at_str=2025-10-26 13:25:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T13:25:48.908482, scheduled_at=2025-10-26T13:25:48.908451, custom_extractions=null, telephony_data={duration=0.0, to_number=+918299582449, provider_call_id=c5c1fe3a-d708-43d2-8824-4feee629ab34, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918299582449, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 18:45:35, callback_request_id=null, is_callback=null, fullName=Rekha, resume_review_id=68fe1e489f941c720e72cd6d, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Professional Summary, Work Experience, and Education, which are crucial for clarity and flow. However, the inclusion of personal details like marital status and hobbies detracts from its professional tone and could be condensed., score=67, readability=The resume is generally readable, but the alignment and spacing between sections could be improved to enhance readability. Enhanced spacing between bullet points and sections would contribute to a cleaner, more professional look., essentialSectionsPresence=Essential sections like Work Experience and Education are present and easily identifiable. However, personal details, like Father's and Husband's names, are unnecessary and should be removed for better focus on professional content., scale=100}, atsReadabilityScore={feedback=The resume's structure generally supports ATS readability, though some sections could be optimized for keyword inclusion. More industry-specific terms would improve compatibility with systems scanning for matching skills and experiences., score=70, scale=100, keyElementsReadableByATS=Key details such as contact information and experience are legibly presented, fortifying ATS clarity. Ensuring consistent style and clear section headings help improve readability by automated systems.}, impact={feedback=The impact score could be improved by incorporating more quantifiable achievements within the work experience section. This would help to convey a stronger narrative of accomplishments rather than duties performed., score=58, spellCheck=Spell check has been correctly applied, as there are no visible spelling errors. This maintains the professionalism and credibility of the document., bulletPointsUsage=The usage of bullet points in the Work Experience section is a good effort but lacks consistent formatting and details that add value. Adding more specific duties with metrics or results could greatly improve emphasis., weakActionVerbs=The use of action verbs is present but not compelling; words like 'manage' and 'support' are used without emphasis on results. Replacing these with more dynamic verbs such as 'orchestrated' or 'optimized' can improve engagement significantly., scale=100, quantifyingImpact=There's a lack of quantifiable impact in the work experience bullets, which limits the perceived value of responsibilities held. Including specific numbers or percentages would clearly communicate successes and improve effectiveness., repetitionAvoidance=There is minimal evidence of repetition in the action verbs used across the resume, which maintains reader interest. However, thematic repetition occurs in skills descriptions which could be consolidated for brevity., accomplishmentLanguage=The language currently describes duties rather than accomplishments, reducing impact. Transforming phrases to highlight outcomes and benefits achieved would emphasize the candidate's effectiveness.}, crispness={feedback=The resume runs into over-detailed territory, particularly within non-essential sections. Streamlining the content and focusing more on key achievements would enhance clarity and speed of comprehension., resumeLength=Given the depth of professional experience, the resume's length is appropriate. However, removing personal details and condensing some sections could make it more crisply focused on professional achievements., score=55, bulletPointsCount=The number of bullet points is minimal but adequate for the content. However, they could be refined to convey stronger, result-oriented messages without lengthening unnecessarily., fillerWords=There is a presence of vague language, common in the summary and skill sections, that could be omitted for conciseness. Eliminating these will help maintain reader focus on key competencies and achievements., bulletPointLength=Bullet points vary in length and occasionally stray into overly descriptive territory. Keeping bullet points concise and to the point would improve the resume's punchiness and readability., scale=100}, qualityAddOn={feedback=The resume uses some buzzwords and lacks consistent application of stylistic guidelines, which are critical for maintaining professionalism. More precise language and standard formatting practices would greatly enhance perceived quality., score=57, buzzwordsCliches=Words like 'hardworking' and 'positive attitude' are overused and drop the impact. Replace these with specific achievements that demonstrate these qualities in action., datesFormatting=Dates are arranged consistently within sections but could be better emphasized visually. Consider arranging dates in a bold format or a standardized configuration to ensure clarity., activeVoice=While the voice is mostly active, there are passages where a passive voice undermines clarity and persuasion. Ensure all sections use a direct and assertive tone to reflect confidence., scale=100, personalPronounsUsage=The resume maintains an objective tone by avoiding personal pronouns, aligning with best resume practices. This enhances its professionalism, as resumes are generally written in the implied first person.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T13:25:54.788236, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 13:25:54, id=d9bb888b-7e16-44de-b79f-03742541d154, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 13:25:48, status=ringing}

{created_at_str=2025-10-26 13:25:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T13:25:48.908482, scheduled_at=2025-10-26T13:25:48.908451, custom_extractions=null, telephony_data={duration=0.0, to_number=+918299582449, provider_call_id=c5c1fe3a-d708-43d2-8824-4feee629ab34, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918299582449, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 18:45:35, callback_request_id=null, is_callback=null, fullName=Rekha, resume_review_id=68fe1e489f941c720e72cd6d, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Professional Summary, Work Experience, and Education, which are crucial for clarity and flow. However, the inclusion of personal details like marital status and hobbies detracts from its professional tone and could be condensed., score=67, readability=The resume is generally readable, but the alignment and spacing between sections could be improved to enhance readability. Enhanced spacing between bullet points and sections would contribute to a cleaner, more professional look., essentialSectionsPresence=Essential sections like Work Experience and Education are present and easily identifiable. However, personal details, like Father's and Husband's names, are unnecessary and should be removed for better focus on professional content., scale=100}, atsReadabilityScore={feedback=The resume's structure generally supports ATS readability, though some sections could be optimized for keyword inclusion. More industry-specific terms would improve compatibility with systems scanning for matching skills and experiences., score=70, scale=100, keyElementsReadableByATS=Key details such as contact information and experience are legibly presented, fortifying ATS clarity. Ensuring consistent style and clear section headings help improve readability by automated systems.}, impact={feedback=The impact score could be improved by incorporating more quantifiable achievements within the work experience section. This would help to convey a stronger narrative of accomplishments rather than duties performed., score=58, spellCheck=Spell check has been correctly applied, as there are no visible spelling errors. This maintains the professionalism and credibility of the document., bulletPointsUsage=The usage of bullet points in the Work Experience section is a good effort but lacks consistent formatting and details that add value. Adding more specific duties with metrics or results could greatly improve emphasis., weakActionVerbs=The use of action verbs is present but not compelling; words like 'manage' and 'support' are used without emphasis on results. Replacing these with more dynamic verbs such as 'orchestrated' or 'optimized' can improve engagement significantly., scale=100, quantifyingImpact=There's a lack of quantifiable impact in the work experience bullets, which limits the perceived value of responsibilities held. Including specific numbers or percentages would clearly communicate successes and improve effectiveness., repetitionAvoidance=There is minimal evidence of repetition in the action verbs used across the resume, which maintains reader interest. However, thematic repetition occurs in skills descriptions which could be consolidated for brevity., accomplishmentLanguage=The language currently describes duties rather than accomplishments, reducing impact. Transforming phrases to highlight outcomes and benefits achieved would emphasize the candidate's effectiveness.}, crispness={feedback=The resume runs into over-detailed territory, particularly within non-essential sections. Streamlining the content and focusing more on key achievements would enhance clarity and speed of comprehension., resumeLength=Given the depth of professional experience, the resume's length is appropriate. However, removing personal details and condensing some sections could make it more crisply focused on professional achievements., score=55, bulletPointsCount=The number of bullet points is minimal but adequate for the content. However, they could be refined to convey stronger, result-oriented messages without lengthening unnecessarily., fillerWords=There is a presence of vague language, common in the summary and skill sections, that could be omitted for conciseness. Eliminating these will help maintain reader focus on key competencies and achievements., bulletPointLength=Bullet points vary in length and occasionally stray into overly descriptive territory. Keeping bullet points concise and to the point would improve the resume's punchiness and readability., scale=100}, qualityAddOn={feedback=The resume uses some buzzwords and lacks consistent application of stylistic guidelines, which are critical for maintaining professionalism. More precise language and standard formatting practices would greatly enhance perceived quality., score=57, buzzwordsCliches=Words like 'hardworking' and 'positive attitude' are overused and drop the impact. Replace these with specific achievements that demonstrate these qualities in action., datesFormatting=Dates are arranged consistently within sections but could be better emphasized visually. Consider arranging dates in a bold format or a standardized configuration to ensure clarity., activeVoice=While the voice is mostly active, there are passages where a passive voice undermines clarity and persuasion. Ensure all sections use a direct and assertive tone to reflect confidence., scale=100, personalPronounsUsage=The resume maintains an objective tone by avoiding personal pronouns, aligning with best resume practices. This enhances its professionalism, as resumes are generally written in the implied first person.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T13:25:52.846906, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 13:25:52, id=d9bb888b-7e16-44de-b79f-03742541d154, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 13:25:48, status=initiated}