Call Details

Bolna ID: 68a5d8ec-aa6c-4e04-bc58-59715924ad02

Phone: +917510782486

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-26 18:35:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-26 18:47:03

Next Call Scheduled:
2025-10-26 18:47:03

Call Timeline 14
2025-10-26 18:35:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 18:35:54
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 18:35:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 18:36:07
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 18:36:07
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-26 18:36:07
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-26 18:41:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d12512d0-369d-45af-8729-aa4e030a6703}
2025-10-26 18:42:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=d12512d0-369d-45af-8729-aa4e030a6703, attempt_no=1}
2025-10-26 18:42:03
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-26 18:42:03
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d12512d0-369d-45af-8729-aa4e030a6703}
2025-10-26 18:47:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bbcbfb09-52f0-48bd-a766-8a9a65a7b1a5}
2025-10-26 18:48:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=bbcbfb09-52f0-48bd-a766-8a9a65a7b1a5, attempt_no=2}
2025-10-26 18:48:03
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-26 18:48:03
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bbcbfb09-52f0-48bd-a766-8a9a65a7b1a5}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-26 13:05:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T13:05:50.52585, scheduled_at=2025-10-26T13:05:50.525819, custom_extractions=null, telephony_data={duration=0.0, to_number=+917510782486, provider_call_id=00636caa-4293-46a4-8dc1-2ece0d89c2b7, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917510782486, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 18:25:15, callback_request_id=null, is_callback=null, fullName=ACHUTHANANDHAN, resume_review_id=68fe1a0618c34103788ff8e9, reviewDetails={overallScore={score=58.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume's structure includes essential sections like Professional Aspiration, Experience, and Qualifications. However, the contact information is cluttered at the top and could benefit from a cleaner presentation., score=60, readability=The readability is somewhat compromised by inconsistent formatting styles across experience entries, which could confuse readers. It would benefit from clear headings and better use of white space to guide the reader's eye through the document., essentialSectionsPresence=Key sections such as Professional Experience and Job Responsibilities are present, but there is no separate Summary or Skills section, which are crucial for highlighting core competencies. The Personal Profile section is not necessary for modern resumes and can be omitted., scale=100}, atsReadabilityScore={feedback=The resume is moderately equipped for ATS systems but would benefit from clearer labels and keyword optimization. Improving keyword specific language would enhance ATS compatibility., score=62, scale=100, keyElementsReadableByATS=Most required elements like contact details and roles are present, but the lack of specific industry keywords weakens ATS readability. Integrating industry-specific titles and phrases will strengthen AI parsing.}, impact={feedback=The impact of the resume is diluted by the lack of quantifiable achievements and overused general action verbs. Stronger, more specific language is needed to communicate accomplishments effectively., score=56, spellCheck=The document appears free of spelling errors, but attention should still be given to grammatical structure to ensure clarity throughout. Double-checking grammatical correctness would be prudent., bulletPointsUsage=There is an attempt to use bullet points, but it isn't consistent throughout. The bullet points in the Job Responsibilities section can be improved for consistency and clarity., weakActionVerbs=Many paragraphs use weak action verbs, which weaken the overall impact. stronger, active verbs should replace them to better convey the candidate's actions and achievements., scale=100, quantifyingImpact=The resume lacks quantifiable metrics that demonstrate the candidate's impact in their roles. Including specific achievements and metrics would provide clearer evidence of their contributions., repetitionAvoidance=Repetition of action verbs is noticeable, diminishing the variety of the language used. Introducing more varied verbs could enhance the descriptive quality of the responsibilities listed., accomplishmentLanguage=The language lacks a focus on accomplishments with no evident result-driven statements. Shifting towards accomplishment-oriented verbs could elevate the perceived value of experience.}, crispness={feedback=The resume's crispness is hindered by its overall length and excessive detail in some sections. For optimal impact, the document should be more concise., resumeLength=Except for unnecessary personal details, the document spans a suitable length for the candidate's experience. However, tighter editing would improve clarity and precision., score=55, bulletPointsCount=There is a moderate use of bullet points, but they are sparsely utilized. Increasing their use while minimizing paragraph text could improve readability and focus on key points., fillerWords=There is a noticeable presence of filler words that could be eliminated to enhance the resume's crispness. Careful editing for conciseness is needed to remove unnecessary verbosity., bulletPointLength=Several bullet points are too lengthy and border on full sentences, reducing their impact. 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