Call Details

Bolna ID: 8ee9daaa-65f8-439d-aa45-2d2de2851fa3

Phone: +919716953166

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹4.28

Timestamps

Started:
2025-10-26 17:53:47

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-26 18:06:11

Next Call Scheduled:
2025-10-26 18:06:11

Call Timeline 16
2025-10-26 17:53:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 17:53:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 17:53:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 17:54:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 17:54:58
COMPLETED MAIN
CALLBACK_UPDATE
₹4.28
Duration: 36.40s
2025-10-26 17:54:58
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-26 17:54:58
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-26 17:56:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-26 17:56:48}
2025-10-26 18:00:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2b48acee-c9e5-40b7-8016-bb7a3662976c}
2025-10-26 18:01:11
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=2b48acee-c9e5-40b7-8016-bb7a3662976c, attempt_no=1}
2025-10-26 18:01:11
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-26 18:01:11
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=2b48acee-c9e5-40b7-8016-bb7a3662976c}
2025-10-26 18:06:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=1f3373f2-5a45-4123-bf20-2a5e2a6546b2}
2025-10-26 18:07:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=1f3373f2-5a45-4123-bf20-2a5e2a6546b2, attempt_no=2}
2025-10-26 18:07:10
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-26 18:07:10
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=1f3373f2-5a45-4123-bf20-2a5e2a6546b2}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-26 12:23:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=4.28, batch_id=null, cost_breakdown={synthesizer=4.02, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=4.02}, llm=0.256, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.181, hangup=0.068}}, created_at=2025-10-26T12:23:48.531928, scheduled_at=2025-10-26T12:23:48.531896, custom_extractions=null, telephony_data={duration=0.0, to_number=+919716953166, provider_call_id=57998204-1d9f-441f-a02b-d6096ab15e99, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919716953166, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 17:42:52, callback_request_id=null, is_callback=null, fullName=Aditya, resume_review_id=68fe10109f941c720e72cb41, reviewDetails={overallScore={score=63.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally well-organized with clearly defined sections, but some sections could be more streamlined for better readability. Consider using consistent fonts and spacing to improve the flow and presentation of information., score=68, readability=Most sections are readable, but the format could benefit from more organized headers and subheaders. The contact section, while present, could be more prominent for easy access by recruiters., essentialSectionsPresence=The resume includes essential sections such as Experience, Education, Skills, and Contact Information. However, rearranging the Work History to start with 'Senior Inside Sales Account Manager' at Hitachi could enhance readability., scale=100}, atsReadabilityScore={feedback=Key elements such as job titles and company names are clear and should be easily picked up by ATS systems. However, integrating more industry-specific keywords could heighten compatibility., score=65, scale=100, keyElementsReadableByATS=Information such as name, contact details, and recent employers are properly structured for ATS readability. Incorporating keywords related to sales and account management throughout the document will improve ATS performance.}, impact={feedback=The resume effectively utilizes bullet points to outline responsibilities and achievements. However, more quantitative metrics would increase the impact, detailing the specific outcomes of tasks performed., score=63, spellCheck=No significant spelling errors were found, indicating careful attention to detail. It would be advisable to perform an additional grammar check to ensure consistency throughout the document., bulletPointsUsage=The use of bullet points is optimal, allowing for easy scanning of key responsibilities and achievements by readers. Each role effectively outlines duties, but consider consolidating overlapping points for efficiency., weakActionVerbs=Very few weak action verbs are present, but strengthening weaker verbs with more dynamic ones could increase impact. Terms like 'assisted' can be replaced with 'orchestrated' or 'spearheaded' when applicable., scale=100, quantifyingImpact=Including more quantifiable data, such as percentages and figures, would strengthen the written achievements. For instance, specifying the percentage increase in market share could illustrate your contributions more effectively., repetitionAvoidance=There is minimal repetition, but the resume could benefit from diversifying action verbs to avoid redundancy. For instance, using synonyms for 'managed' and 'led' can add variety to the language used., accomplishmentLanguage=The language is mostly result-driven, focusing on achievements and outcomes rather than duties. Reinforcing this with more specific details, like 'achieved a 10% increase in customer satisfaction', would be beneficial.}, crispness={feedback=The resume is slightly lengthy for the experience level, suggesting a possibility for further conciseness. Bullet points could be further shortened to emphasize essential skills and achievements more effectively., resumeLength=The overall length is manageable but could be reduced by eliminating redundant roles and points. Streamlining content will make it more digestible for recruiters upon initial review., score=60, bulletPointsCount=The count of bullet points is appropriate for conveying key information without overwhelming the reader. However, some roles have numerous points that could be merged or eliminated to maintain a crisp narrative., fillerWords=Minimal filler words were noticed; however, omitting any unneeded words will result in clearer, more robust content. Removing phrases that dilute the message will aid in maintaining focus on genuine achievements., bulletPointLength=Some bullet points could be condensed to avoid verbosity, enabling quicker assimilation of accomplishments. Ensuring each point is succinct adds to the readability and impact of your document., scale=100}, qualityAddOn={feedback=The resume effectively avoids buzzwords and clichéd phrases for the most part. Ensuring consistent formatting and avoiding passive language will further elevate the quality., score=62, buzzwordsCliches=There is minimal use of buzzwords, but swapping out phrases like 'results-driven' for specifics could provide clearer insights. Replacing clichés with specific evidence of accomplishments will be advantageous., datesFormatting=Dates are presented inconsistently; standardizing the format across all sections will aid clarity. Ensure all date-related information is uniformly formatted to maintain a professional appearance., activeVoice=A good use of active voice is present overall; however, enhancing this throughout can further improve engagement. Rewriting passive constructions to active forms adds dynamism to the achievements showcased., scale=100, personalPronounsUsage=No personal pronouns are present; maintaining third-person construction consistently is recommended. Avoiding shifts in tense will help preserve consistency in narrative style.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Aditya?
user:  hello
assistant:  Hi Aditya, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  not now i'm sorry
assistant:  No worries, Aditya! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting those interview calls rolling in.
assistant: Call will now disconnect
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