Call Details

Bolna ID: 12dc56a4-cf63-48fe-a8fd-d33a1577335c

Phone: +919121471233

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹8.27

Timestamps

Started:
2025-10-26 17:03:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-26 17:16:50

Next Call Scheduled:
2025-10-26 17:16:50

Call Timeline 16
2025-10-26 17:03:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 17:03:54
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 17:03:57
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 17:04:14
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 17:05:17
COMPLETED MAIN
CALLBACK_UPDATE
₹8.27
Duration: 50.90s
2025-10-26 17:05:17
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-26 17:05:17
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-26 17:06:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-26 17:06:48}
2025-10-26 17:10:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b380f30b-0cb8-4153-a3f2-79f48f5d8ab0}
2025-10-26 17:11:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, retry_bolna_id=b380f30b-0cb8-4153-a3f2-79f48f5d8ab0, attempt_no=1}
2025-10-26 17:11:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-26 17:11:50
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b380f30b-0cb8-4153-a3f2-79f48f5d8ab0}
2025-10-26 17:17:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=f40b2fe5-70f7-4527-be9a-d6f404612b28}
2025-10-26 17:18:21
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=f40b2fe5-70f7-4527-be9a-d6f404612b28, attempt_no=2}
2025-10-26 17:18:21
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-26 17:18:21
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=f40b2fe5-70f7-4527-be9a-d6f404612b28}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-26 11:33:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=8.27, batch_id=null, cost_breakdown={synthesizer=7.93, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=7.93}, llm=0.34, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.268, hangup=0.065}}, created_at=2025-10-26T11:33:49.588066, scheduled_at=2025-10-26T11:33:49.588032, custom_extractions=null, telephony_data={duration=0.0, to_number=+919121471233, provider_call_id=8f32a5d8-ad2f-43af-a84a-b0e7e7cbc855, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919121471233, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 16:52:57, callback_request_id=null, is_callback=null, fullName=BRAHMA, resume_review_id=68fe04549f941c720e72c938, reviewDetails={overallScore={score=69, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is well-structured, making it very readable and easy to navigate. However, there's minor inconsistency in presenting the information that could be polished further., score=72, readability=Overall readability is quite good, but slight adjustments in formatting could refine it further. Utilizing consistent spacing will aid in better visual structure., essentialSectionsPresence=Essential sections like 'Work Experience' and 'Education' are present and prominently displayed. Including a 'Projects' or 'Certifications' section could enhance the detailed profile outline., scale=100}, atsReadabilityScore={feedback=ATS readability appears high due to clearly labeled sections and well-structured content. Consistent use of industry-specific keywords further enhances this aspect., score=74, scale=100, keyElementsReadableByATS=The format ensures easy parsing by ATS systems, with clear labeling of key information such as contact details and education. Avoiding complex text elements or graphics ensures smoother ATS compatibility.}, impact={feedback=The resume effectively uses actionable language, which creates a strong impact. Enhancements can be made by consistently including quantifiable results to every role description., score=68, spellCheck=The document is free from noticeable spelling errors, ensuring professionalism. Regular checks are recommended to maintain this standard., bulletPointsUsage=The use of bullet points helps in breaking down responsibilities and achievements well. Nonetheless, ensuring each bullet point contributes uniquely to demonstrate diverse capabilities could improve impact., weakActionVerbs=Actionable verbs are effectively used throughout most of the document. Continued attention to avoiding passive phrasing will maintain strength of language., scale=100, quantifyingImpact=There are good examples of quantified achievements, such as savings data. It's advised to extend this practice across more roles to fully capture impact., repetitionAvoidance=Repetition of roles and projects information is minimal, maintaining concise communication. However, ensuring no duplications of similar phrases across roles can further enhance crispness., accomplishmentLanguage=The language highlights achievements rather than mere responsibilities effectively. Occasional enhancement using outcome-centric statements can further underscore accomplishments.}, crispness={feedback=The resume is succinct for eight years of experience, but further trimming would improve concentration on high impact achievements. Avoiding excess technical jargon could also aid in clarity for varied audiences., resumeLength=Currently, the resume's length fits into two pages, appropriate for the level of experience. Ensuring all included details are highly pertinent to the desired roles will help maintain conciseness., score=66, bulletPointsCount=A good number of bullet points are utilized, but ensure they are strictly necessary. Evaluating each point for necessity and impact could optimize content., fillerWords=The document contains minimal filler words; maintaining focus on clear, direct language will sustain communicator professionalism and impact., bulletPointLength=Most bullet points maintain an acceptable length, though a few exhibit verbosity. Shortening longer sentences into concise points will enhance readability., scale=100}, qualityAddOn={feedback=Overall quality is good but could benefit from aligning with best practices more closely. Making minor adjustments for language conciseness and style consistency will improve presentation., score=65, buzzwordsCliches=Buzzwords usage is minimal, but replacing infrequent generic terms with specific examples will enhance perception. Avoiding industry jargon unaccompanied by contextual examples is advisable., datesFormatting=Date formatting is consistent, aiding in timeline clarity. Consistently using one format, like 'MMM YYYY', across all entries will maintain uniformity., activeVoice=The use of active voice is prevalent, which positively contributes to engagement and clarity. Further vigilance in maintaining this will support strong presentation quality., scale=100, personalPronounsUsage=The absence of personal pronouns reflects suitable formal writing style. Continue this practice to ensure professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that BRAHMA?
user:  yeah heinz
assistant:  Hi Brahma, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no i'm not interested actually because you know the cost of that stuff is you know very high
assistant:  I get it, Brahma. Cost can feel like a big deal, especially when you’re not sure if it’ll really move the needle. But let me ask you—what’s your current goal with your job search? Are you looking to switch careers, land a better role, or just get more interview calls?
user:  no far now like you know
assistant:  Gotcha
, updated_at=2025-10-26T11:35:14.320997, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 11:35:14, id=12dc56a4-cf63-48fe-a8fd-d33a1577335c, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark Resume Services and a user named Brahma. Anita reaches out to discuss transforming Brahma's resume to increase his chances of getting interview calls. However, Brahma expresses disinterest, citing the high cost of such services. Anita acknowledges his concern and inquires about his current job search goals, but Brahma indicates that he is not currently focused on that., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=50.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=811, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=793, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=82, input=162}, azure_gpt-4_1-mini={output=180, input=6001}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=82, input=162, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=180, input=6001, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=4299, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 11:33:49, status=call-disconnected}

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