Call Details

Bolna ID: a621b015-18dc-4696-87cc-78da6dba7545

Phone: +919619193791

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-26 16:46:48

Ended:
Not set

Last Processed:
2025-10-26 16:54:48

Last Retry At:
2025-10-26 16:54:48

Next Retry Scheduled:
2025-10-26 16:52:38

Next Call Scheduled:
2025-10-26 16:52:38

Call Timeline 11
2025-10-26 16:46:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 16:46:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 16:46:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 16:47:38
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 16:47:38
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-26 16:47:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-26 16:52:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3f19901f-fc26-42d2-89f8-5c58346aee90}
2025-10-26 16:53:46
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=3f19901f-fc26-42d2-89f8-5c58346aee90, attempt_no=1}
2025-10-26 16:53:46
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=3f19901f-fc26-42d2-89f8-5c58346aee90, reason=Retry attempt succeeded, attempt_no=1}
2025-10-26 16:53:46
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3f19901f-fc26-42d2-89f8-5c58346aee90}
2025-10-26 16:54:48
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-26 16:54:48}
Call History (Raw Callbacks) 7

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user:  hello
assistant:  Hi, this
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{created_at_str=2025-10-26 11:16:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T11:16:49.775501, scheduled_at=2025-10-26T11:16:49.775471, custom_extractions=null, telephony_data={duration=0.0, to_number=+919619193791, provider_call_id=c214209f-e772-467d-9f9e-6668670ffd7a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919619193791, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 16:36:20, callback_request_id=null, is_callback=null, fullName=NELSON, resume_review_id=68fe00719f941c720e72c8ae, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is neatly laid out and contains essential sections, such as Profile Summary, Education Background, and Work Experience. 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However, it could benefit from improved organization, particularly by arranging the Experience section in reverse chronological order to emphasize recent accomplishments., score=64, readability=The readability is generally good, but the dense blocks of text in some sections could be broken into smaller paragraphs for better clarity. Titles and headings are distinct, aiding in navigation through the document., essentialSectionsPresence=The resume effectively includes vital sections like Profile Summary, Education Background, and Work Experience, ensuring a well-rounded profile. However, sections such as Hobbies and Declaration seem superfluous and might be better replaced or minimized to focus on professional attributes., scale=100}, atsReadabilityScore={feedback=The resume is moderately compatible with ATS due to its straightforward structure and keyword inclusion. Improving keyword precision related to the accounting field could further enhance ATS performance., score=65, scale=100, keyElementsReadableByATS=Key elements like personal details and job titles are well-structured for ATS reading. However, adding more industry-specific keywords would improve job-matching precision.}, impact={feedback=The resume does not effectively quantify achievements, which diminishes the impact of listed experiences. Stronger action verbs and specific accomplishments would enhance the overall impression., score=58, spellCheck=The document is free from spelling errors, indicating careful proofreading. Sustaining this standard is crucial to maintaining professionalism., bulletPointsUsage=Bullet points are present but lack specificity and quantifiable achievements, reducing their effectiveness. More compelling and varied use would make the experience more impactful., weakActionVerbs=The use of action verbs is weak, with many bullet points starting with less dynamic verbs. Consider replacing these with stronger alternatives like 'achieved,' 'executed,' or 'optimized' to convey a more decisive tone., scale=100, quantifyingImpact=The resume seldom quantifies achievements, making it challenging to gauge the candidate's contributions effectively. Adding specific data points, like percentage improvements or cost savings, would significantly enhance its impact., repetitionAvoidance=There is a noticeable repetition of responsibilities across different roles, leading to redundancy. This could be minimized by summarizing similar tasks and focusing on unique contributions per position., accomplishmentLanguage=The accomplishment-oriented language is minimal, with few instances illustrating outcomes or successes. Introducing stronger, result-oriented statements would better showcase the candidate's capabilities.}, crispness={feedback=The resume suffers from excessive length and verbose descriptions, hindering its crispness. Simplifying bullet points and eliminating repetitive content would enhance clarity and effectiveness., resumeLength=At four pages, the resume is excessively long for the candidate's experience level. Condensing the content into two well-organized pages would ensure it remains engaging and readable., score=56, bulletPointsCount=The bullet points, while numerous, often lack detail that distinguishes them. A more curated selection emphasizing achievements rather than duties would be more effective., fillerWords=The resume includes several filler words and phrases that dilute the content's directness. Removing or replacing these with concise language would be beneficial., bulletPointLength=Many bullet points are overly lengthy, detracting from their impact. 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This approach should be continued throughout to ensure professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T11:16:51.405251, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 11:16:51, id=a621b015-18dc-4696-87cc-78da6dba7545, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 11:16:49, status=initiated}
Context Details
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