Call Details
Bolna ID:
b0577c41-08fe-4c54-9224-ad5cf979dac2
Phone: +919821234987
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹0.07
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-26 16:44:25
Last Retry At:
2025-10-26 16:44:25
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
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, updated_at=2025-10-26T11:20:16.510472, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 11:20:16, id=b0577c41-08fe-4c54-9224-ad5cf979dac2, campaign_id=null, summary=User greeted the agent and asked if they were on the line., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=5.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=4.7999377, provider_connected=false}, transcriber_duration=4.7999377, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=14, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=14, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 11:19:48, status=call-disconnected}
{created_at_str=2025-10-26 11:19:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T11:19:48.795587, scheduled_at=2025-10-26T11:19:48.795556, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821234987, provider_call_id=c5d521f9-4420-4550-b9a6-566c54b8b440, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821234987, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=9b18bf6f-0099-4511-a846-fc7f9d9d4800, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T11:20:01.890564, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 11:20:01, id=b0577c41-08fe-4c54-9224-ad5cf979dac2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 11:19:48, status=in-progress}
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