Call Details

Bolna ID: a22d0995-ca39-45d3-b9c6-69d0c1891947

Phone: +916385457877

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹9.22

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-26 14:46:54

Last Retry At:
2025-10-26 14:46:54

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-26 14:52:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 14:52:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 14:52:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 14:52:56
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 14:53:50
COMPLETED MAIN
CALLBACK_UPDATE
₹9.22
Duration: 42.10s
2025-10-26 14:55:49
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-26 14:55:49}
Call History (Raw Callbacks) 4

{created_at_str=2025-10-26 09:22:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=9.22, batch_id=null, cost_breakdown={synthesizer=8.38, transcriber=0.644, synthesizer_breakdown={welcome_message=0, conversation=8.38}, llm=0.2, platform=0, transcriber_breakdown={analytics=0, conversation=0.644}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.157, hangup=0.037}}, created_at=2025-10-26T09:22:48.534777, scheduled_at=2025-10-26T09:22:48.534742, custom_extractions=null, telephony_data={duration=0.0, to_number=+916385457877, provider_call_id=92c34218-c24a-4511-89b9-b4b8fde08620, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916385457877, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a44c9d53-452e-49d3-a81b-4e25803951d6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  your call has been forwarded to voice mail the person you're trying to reach is not available
assistant:  Hey, looks like I
user:  record your message
assistant:  Hey
user:  when you have finished recording you may hang up
assistant:  Hey, I get it—this isn’t the best way to connect. But I really want to help you turn that resume score around. What’s your main goal right now? Job search, career shift, or something else? Let’s figure out how to get you moving forward.
, updated_at=2025-10-26T09:23:47.480389, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 09:23:47, id=a22d0995-ca39-45d3-b9c6-69d0c1891947, campaign_id=null, summary=The conversation involves a user attempting to leave a voicemail for an agent. The agent acknowledges the voicemail situation and expresses a desire to assist the user with improving their resume score. The agent asks the user about their main goal, whether it is related to job searching, a career shift, or another matter, in order to provide relevant support., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=42.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=41.99994, provider_connected=false}, transcriber_duration=41.99994, transcriber_model=nova-3, synthesizer_characters=838, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=838, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=67, input=121}, azure_gpt-4_1-mini={output=176, input=3224}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=67, input=121, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=176, input=3224, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2520, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 09:22:48, status=call-disconnected}

{created_at_str=2025-10-26 09:22:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T09:22:48.534777, scheduled_at=2025-10-26T09:22:48.534742, custom_extractions=null, telephony_data={duration=0.0, to_number=+916385457877, provider_call_id=92c34218-c24a-4511-89b9-b4b8fde08620, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916385457877, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a44c9d53-452e-49d3-a81b-4e25803951d6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T09:22:55.382815, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 09:22:55, id=a22d0995-ca39-45d3-b9c6-69d0c1891947, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 09:22:48, status=in-progress}

{created_at_str=2025-10-26 09:22:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T09:22:48.534777, scheduled_at=2025-10-26T09:22:48.534742, custom_extractions=null, telephony_data={duration=0.0, to_number=+916385457877, provider_call_id=92c34218-c24a-4511-89b9-b4b8fde08620, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916385457877, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a44c9d53-452e-49d3-a81b-4e25803951d6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T09:22:53.690445, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 09:22:53, id=a22d0995-ca39-45d3-b9c6-69d0c1891947, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 09:22:48, status=ringing}

{created_at_str=2025-10-26 09:22:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T09:22:48.534777, scheduled_at=2025-10-26T09:22:48.534742, custom_extractions=null, telephony_data={duration=0.0, to_number=+916385457877, provider_call_id=92c34218-c24a-4511-89b9-b4b8fde08620, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916385457877, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a44c9d53-452e-49d3-a81b-4e25803951d6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T09:22:51.415473, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 09:22:51, id=a22d0995-ca39-45d3-b9c6-69d0c1891947, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 09:22:48, status=initiated}