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Bolna ID: c9399cdc-2a46-47a4-a5d4-ba1dacf2c760

Phone: +916361917982

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹17.24

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-26 12:51:35

Last Retry At:
2025-10-26 12:51:35

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-26 12:56:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 12:56:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 12:56:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 12:57:01
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 12:58:50
COMPLETED MAIN
CALLBACK_UPDATE
₹17.24
Duration: 96.20s
2025-10-26 12:58:55
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68fdcdb74adf604cd7f44097, scheduled_for=2025-10-26T13:28:55.098490487}
2025-10-26 13:00:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-26 13:00:48}
Call History (Raw Callbacks) 4 

{created_at_str=2025-10-26 07:26:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=17.24, batch_id=null, cost_breakdown={synthesizer=15.31, transcriber=1.472, synthesizer_breakdown={welcome_message=0, conversation=15.31}, llm=0.454, platform=0, transcriber_breakdown={analytics=0, conversation=1.472}, network=0, llm_breakdown={analytics=0, summarization=0.015, extraction=0, conversation=0.337, hangup=0.102}}, created_at=2025-10-26T07:26:48.477879, scheduled_at=2025-10-26T07:26:48.477852, custom_extractions=null, telephony_data={duration=0.0, to_number=+916361917982, provider_call_id=bd972103-fb71-4e58-816a-4a7b0d35245e, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916361917982, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=67313211-bf44-4b41-9afe-3c0627784be5, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  oh not a this point of time can you please connect me tomorrow in the first
assistant:  Absolutely, I can do that! What time tomorrow works best for you? Morning or afternoon?
user:  it would be the afternoon would be the good time between two thirty to four o'clock
assistant:  Perfect! I’ve noted it down—tomorrow between two thirty and four in the afternoon. I’ll make sure to reach out then. 

Before we hang up, just a quick thought—since you saw your resume score, how are you feeling about your job search or career goals right now? Anything specific you want to improve or change?
user:  yeah i would like to change it with the cloud domain from the telecom domain
assistant:   Ah, shifting
user:  so it would be helpful if you can navigate
assistant:  Got it, moving from telecom to cloud is a smart move—high demand, great growth. But here’s the thing: your current resume might not be speaking the right language for cloud roles. 

Have you noticed any calls or interviews coming your way with your current resume? Or is it mostly silence?
user:  not at this point of time
assistant: That’s exactly the red flag, my friend. If your resume isn’t opening doors now, it’s costing you time, opportunities, and maybe even better pay. Imagine waiting weeks, months, stuck in
, updated_at=2025-10-26T07:28:47.889649, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 07:28:47, id=c9399cdc-2a46-47a4-a5d4-ba1dacf2c760, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita initiates the call to discuss transforming the user's resume to increase interview opportunities. The user requests to reschedule the conversation for the following day in the afternoon, specifically between 2:30 PM and 4:00 PM, which Anita confirms.

During the call, the user expresses a desire to shift their career focus from the telecom domain to the cloud domain. Anita acknowledges this transition and highlights the importance of tailoring the resume to reflect the skills and language relevant to cloud roles. The user mentions they have not received any interview calls with their current resume, prompting Anita to emphasize the need for a resume update to avoid missing out on job opportunities. The conversation ends with Anita planning to reconnect the next day as scheduled., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=96.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=95.99994, provider_connected=false}, transcriber_duration=95.99994, transcriber_model=nova-3, synthesizer_characters=1531, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1531, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=162, input=343}, azure_gpt-4_1-mini={output=331, input=7117}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=162, input=343, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=331, input=7117, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=6847, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 07:26:48, status=call-disconnected}

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